-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Kinross Gold
Marketing or Exec? Claim Your Free Account
About Kinross Gold's Brand
Kinross Gold Corporation ranks seventh in the list of largest gold companies. Among its major competitors, Kinross Gold is ranked in 4th place for NPS while Barrick Gold Corporation is 1st, and Agnico Eagle Mines Limited is 2nd.Their current market cap is $5.95B
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Kinross Gold Ranking
- #4 / 4 of its competitors
Kinross Gold NPS
Kinross Gold's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Kinross Gold's customers would recommend using the product based on a scale of -100 to 100.
Kinross Gold Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Kinross Gold NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 -100 | Sep 2021 | -100 |
How Other Brands Compare
Kinross Gold is ranked #4 for NPS among its competitors. Barrick Gold Corporation and Agnico Eagle Mines Limited come in first and second, with AngloGold Ashanti coming in at third. Among those competitors, it is the lowest valued company behind Agnico Eagle Mines Limited.
Kinross Gold |  Barrick Gold Corporation |  Agnico Eagle Mines Limited |  AngloGold Ashanti | |
| Global Ranking | #- | #386 | #- | #- |
| NPS | -100 | 22 | 0 | 0 |
| Valuation Updated every 24 hours for public companies | $5.95B | - | $25.09B | $10.24B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Kinross Gold NPS vs. Competitors
Compared to its competitors, Kinross Gold's NPS is rated right below AngloGold Ashanti.
| COMPANY | NPS Score | |
|---|---|---|
| Barrick Gold Corporation | 22 |
| Agnico Eagle Mines Limited | 0 |
| AngloGold Ashanti | 0 |
| Kinross Gold | -100 |
Kinross Gold Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Kinross Gold users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Kinross Gold Customer Loyalty vs. Competitors
Compared to its competitors, Kinross Gold's Customer Loyalty score is rated right above Barrick Gold Corporation, and is preceded by AngloGold Ashanti.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| AngloGold Ashanti | 100% |
| Kinross Gold | 100% |
| Barrick Gold Corporation | 80% |
| Agnico Eagle Mines Limited | N/A |
Unlock Kinross Gold Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kinross Gold Customer Loyalty vs. Competitors data and gain insights into your customers today.
Kinross Gold Product Quality
2.5/5
Kinross Gold has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Kinross Gold's overall Product Quality score rated by its users and customers.
Kinross Gold Product Information
Kinross Gold’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://kinross.com/
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Energy
Hardware and Devices
Kinross Gold Product Quality vs. Competitors
Compared to its competitors, Kinross Gold's Product Quality score is rated right below AngloGold Ashanti.
| COMPANY | Product Quality Score | |
|---|---|---|
| Barrick Gold Corporation | 4/5 |
| Agnico Eagle Mines Limited | 4/5 |
| AngloGold Ashanti | 2.5/5 |
| Kinross Gold | 2.5/5 |
Unlock Kinross Gold Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kinross Gold Product Quality vs. Competitors data and gain insights into your customers today.
Kinross Gold Pricing
Kinross Gold ROI & Value For Money
2.5/5
Kinross Gold has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Kinross Gold's overall ROI score rated by its users and customers.
Kinross Gold Pricing vs. Competitors
Compared to its competitors, Kinross Gold's ROI score is rated right above Agnico Eagle Mines Limited, and is preceded by Barrick Gold Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| AngloGold Ashanti | 4/5 |
| Barrick Gold Corporation | 3.6/5 |
| Kinross Gold | 2.5/5 |
| Agnico Eagle Mines Limited | N/A |
Unlock Kinross Gold ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kinross Gold ROI vs. Competitors data and gain insights into your customers today.
Kinross Gold Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Kinross Gold Customer Satisfaction vs. Competitors
Compared to its competitors, Kinross Gold's Customer Satisfaction score is rated right below Barrick Gold Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Agnico Eagle Mines Limited | 100% |
| AngloGold Ashanti | 100% |
| Barrick Gold Corporation | 69% |
| Kinross Gold | 0% |
Unlock Kinross Gold Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kinross Gold Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Kinross Gold Customer Service
2.5/5
Kinross Gold has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Kinross Gold's overall Customer Service score rated by its users and customers.
About Kinross Gold's Customer Service
Address
25 York Street, 17th Floor, Toronto, KS M5J 2V5 Canada
Website
http://kinross.com/
Kinross Gold Customer Service vs. Competitors
Compared to its competitors, Kinross Gold's Customer Service score is rated right above Agnico Eagle Mines Limited, and is preceded by AngloGold Ashanti.
| COMPANY | Customer Service Score | |
|---|---|---|
| Barrick Gold Corporation | 3.8/5 |
| AngloGold Ashanti | 3.5/5 |
| Kinross Gold | 2.5/5 |
| Agnico Eagle Mines Limited | N/A |
Unlock Kinross Gold Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Kinross Gold Customer Service vs. Competitors data and gain insights into your customers today.
