-100
NPS
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L&D Apps
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About L&D Apps' Brand
Provides a Sales Professional app, a tool for the development of sales skills. Among its major competitors, L&D Apps is ranked in 3rd place for NPS while OwnBackup is 1st, and Datto is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
L&D Apps Ranking
- #3 / 4 of its competitors
L&D Apps NPS
L&D Apps's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether L&D Apps's customers would recommend using the product based on a scale of -100 to 100.
L&D Apps Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
L&D Apps NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 -100 | Jul 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
L&D Apps Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of L&D Apps users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
L&D Apps Customer Loyalty vs. Competitors
Compared to its competitors, L&D Apps's Customer Loyalty score is rated right below Datto.
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L&D Apps Product Quality
1.5/5
L&D Apps has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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L&D Apps Product Information
L&D Apps’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://lndapps.com/kkv/
- Company Size
- 1-10 Employees
L&D Apps Product Quality vs. Competitors
Compared to its competitors, L&D Apps's Product Quality score is rated right below Datto.
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L&D Apps Pricing
L&D Apps ROI & Value For Money
1.5/5
L&D Apps has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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L&D Apps Pricing vs. Competitors
Compared to its competitors, L&D Apps's ROI score is rated right below Datto.
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L&D Apps Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
L&D Apps Customer Satisfaction vs. Competitors
Compared to its competitors, L&D Apps's Customer Satisfaction score is rated right below Datto.
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L&D Apps Customer Service
1.5/5
L&D Apps has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About L&D Apps's Customer Service
Website
http://lndapps.com/kkv/
L&D Apps Customer Service vs. Competitors
Compared to its competitors, L&D Apps's Customer Service score is rated right below Datto.
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