100
NPS
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Lemon Learning
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About Lemon Learning's Brand
Lemon Learning is a Digital Adoption Platform that boosts employee training and user engagement on their digital tools thanks to in-app, interactive guides. Among its major competitors, Lemon Learning is ranked in 1st place for NPS while Toonimo is 2nd, and Whatfix is 3rd.
Brand at a Glance
4/5
Product Quality
5/5
Customer Service
Lemon Learning Ranking
- #1 / 4 of its competitors
Lemon Learning NPS
Lemon Learning's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Lemon Learning's customers would recommend using the product based on a scale of -100 to 100.
Lemon Learning Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Lemon Learning NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
How Other Brands Compare
Lemon Learning is ranked first for NPS among its competitors. Toonimo and Whatfix come in second and third, with WalkMe™ coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Lemon Learning NPS vs. Competitors
Compared to its competitors, Lemon Learning's NPS is rated right above Toonimo.
| COMPANY | NPS Score | |
|---|---|---|
| Lemon Learning | 100 |
 | Toonimo | 49 |
 | Whatfix | 46 |
 | WalkMe™ | 24 |
Lemon Learning Product Quality
4/5
Lemon Learning has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Lemon Learning Product Information
Lemon Learning serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Lemon Learning supports Web devices and offers products for small, medium, and large sized businesses.
Lemon Learning’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://lemonlearning.com
- Company Size
- 11-50 Employees
Industry
Tech
Languages Supported
English
French
German
Spanish
Product Type
Online Course Software
Training Software
Microlearning Software
Digital Adoption Platform Software
Onboarding Software
Change Management Software
Lemon Learning Product Quality vs. Competitors
Compared to its competitors, Lemon Learning's Product Quality score is rated right below WalkMe™.
| COMPANY | Product Quality Score | |
|---|---|---|
| Toonimo | 5/5 |
| Whatfix | 4.4/5 |
| WalkMe™ | 4.1/5 |
| Lemon Learning | 4/5 |
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Lemon Learning Customer Service
5/5
Lemon Learning has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Lemon Learning's Customer Service
Address
89 boulevard de Sébastopol, 75002 France
Website
http://lemonlearning.com
Phone Number
0033966866628
Lemon Learning Customer Service vs. Competitors
Compared to its competitors, Lemon Learning's Customer Service score is rated right above Toonimo.
| COMPANY | Customer Service Score | |
|---|---|---|
| Lemon Learning | 5/5 |
| Toonimo | 5/5 |
| Whatfix | 4.2/5 |
| WalkMe™ | 4/5 |
Unlock Lemon Learning Customer Service vs. Competitors Data
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Consumer vs. Employees
Lemon Learning scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Lemon Learning would recommend the brand to a friend. ENPS measures how likely Lemon Learning employees would recommend working at Lemon Learning to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
