-7
NPS
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Lippert Components, Inc.
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About Lippert Components, Inc. Brand
Among its major competitors, Lippert Components, Inc. is ranked in 3rd place for NPS while Tata is 1st, and Berkshire Hathaway is 2nd.Their current market cap is $3.16B
Brand at a Glance
69%
Customer Loyalty
2.6/5
Product Quality
2.7/5
Pricing
2.7/5
Customer Service
Lippert Components, Inc. Ranking
- #3 / 4 of its competitors
Lippert Components, Inc. NPS
Lippert Components, Inc.'s Net Promoter Score (NPS) is a -7 with 42% Promoters, 9% Passives, and 49% Detractors. Net Promoter Score tracks whether Lippert Components, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Lippert Components, Inc. Overall NPS
| 42% | Promoters |
|---|---|
| 9% | Passives |
| 49% | Detractors |
Lippert Components, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2023 -8 | Apr 2023 | -8 |
May 2023 -10 | May 2023 | -10 |
Jun 2023 -4 | Jun 2023 | -4 |
Jul 2023 -6 | Jul 2023 | -6 |
Nov 2023 -7 | Nov 2023 | -7 |
Jan 2024 -3 | Jan 2024 | -3 |
Feb 2024 -6 | Feb 2024 | -6 |
Mar 2024 -5 | Mar 2024 | -5 |
Apr 2024 -4 | Apr 2024 | -4 |
Oct 2024 -6 | Oct 2024 | -6 |
Nov 2025 -8 | Nov 2025 | -8 |
Feb 2026 -7 | Feb 2026 | -7 |
How Other Brands Compare
Lippert Components, Inc. is ranked third for NPS among its competitors. Tata and Berkshire Hathaway come in first and second, with Spartan Motors coming in at #4. Among those competitors, it is the third most valued company.
Lippert Components, Inc. |  Berkshire Hathaway |  Spartan Motors |  Tata | |
| Global Ranking | #- | #360 | #- | #- |
| NPS | -7 | 20 | -100 | 82 |
| Valuation Updated every 24 hours for public companies | $3.16B | - | $600.59M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Lippert Components, Inc. NPS by Gender
Lippert Components, Inc.'s NPS was rated -50 by Male customers on Comparably.
Male
-50
Lippert Components, Inc.'s NPS was rated -50 by Male customers on Comparably.
21%
Promoters
8%
Passives
71%
Detractors
Female
N/A
Lippert Components, Inc.'s NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Lippert Components, Inc. NPS by Ethnicity
Lippert Components, Inc.'s NPS was rated -70 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -70 | Caucasian | -70 |
Lippert Components, Inc. NPS by Age
Lippert Components, Inc.'s NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
Lippert Components, Inc. NPS by Usage
Lippert Components, Inc.'s NPS was rated the highest by customers who have used Lippert Components, Inc.'s products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years -34 | 1 to 2 Years | -34 |
2 to 5 Years -60 | 2 to 5 Years | -60 |
5 to 10 Years -51 | 5 to 10 Years | -51 |
Over 10 Years -34 | Over 10 Years | -34 |
Lippert Components, Inc. NPS vs. Competitors
Compared to its competitors, Lippert Components, Inc.'s NPS is rated right above Spartan Motors, and is preceded by Toyota Tsusho.
| COMPANY | NPS Score | |
|---|---|---|
| Tata | 82 |
| Berkshire Hathaway | 20 |
 | Toyota Tsusho | N/A |
| Lippert Components, Inc. | -7 |
| Spartan Motors | -100 |
Lippert Components, Inc. Customer Reviews
Out of the 4 Lippert Components, Inc. customer reviews 0 were positive and 4 were constructive. Lippert Components, Inc. customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Lippert Components, Inc. Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of Lippert Components, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Lippert Components, Inc. Customer Loyalty Score by Gender
Lippert Components, Inc.'s Customer Loyalty score was rated 68 by Male customers on Comparably.
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Male
68%
Yes
Female
N/A
Yes
Lippert Components, Inc. Customer Loyalty Score by Ethnicity
Lippert Components, Inc.'s Customer Loyalty score was rated 82% by Caucasian customers on Comparably.
% who answered "Yes"
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82
out of 100
Caucasian
Lippert Components, Inc. Customer Loyalty Score by Age
Lippert Components, Inc.'s Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 55% | 31-35 | 55% |
66+ 46% | 66+ | 46% |
Lippert Components, Inc. Customer Loyalty Score by Usage
Lippert Components, Inc.'s Customer Loyalty score was rated the highest by customers who have used Lippert Components, Inc.'s products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Lippert Components, Inc. Customer Loyalty Score by Industry
Lippert Components, Inc.'s Customer Loyalty score was rated 70% by Manufacturing and Machinery industry customers.
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Lippert Components, Inc. Customer Loyalty vs. Competitors
Compared to its competitors, Lippert Components, Inc.'s Customer Loyalty score is rated right above Toyota Tsusho, and is preceded by Berkshire Hathaway.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Spartan Motors | 100% |
| Tata | 87% |
| Berkshire Hathaway | 77% |
| Lippert Components, Inc. | 69% |
| Toyota Tsusho | N/A |
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Lippert Components, Inc. Product Quality
2.6/5
Lippert Components, Inc. has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
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Lippert Components, Inc. Product Information
Lippert Components, Inc.’s product quality score is a 2.6 out of 5 as rated by its users and customers. Reviewers from the Manufacturing and Machinery industry rated Lippert Components, Inc.'s product the highest.
- Website
- http://www.lci1.com/
- Company Size
- 5,001-10,000 Employees
Quick Insights into Lippert Components, Inc. Product Quality
Lippert Components, Inc.'s Product Quality score was rated highest by customers ages 31-35, and rated lowest by customers who have used Lippert Components, Inc.'s products/services for 5 to 10 Years.
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Ranked Lippert Components, Inc. Product Quality the Highest
Ranked Lippert Components, Inc. Product Quality the Lowest
Lippert Components, Inc. Product Quality Score by Gender
Lippert Components, Inc.'s Product Quality score was rated 2.1 by Male customers on Comparably.
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Male
2.1/5
Female
N/A
Lippert Components, Inc. Product Quality Score by Ethnicity
Lippert Components, Inc.'s Product Quality score was rated 1.9 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
Lippert Components, Inc. Product Quality Score by Age
Lippert Components, Inc.'s Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.7 | 31-35 | 2.7 |
66+ 2 | 66+ | 2 |
Lippert Components, Inc. Product Quality Score by Usage
Lippert Components, Inc.'s Product Quality score was rated the highest by customers who have used Lippert Components, Inc.'s products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Lippert Components, Inc. Product Quality Score by Industry
Lippert Components, Inc.'s Product Quality score was rated 2.3 stars by Manufacturing and Machinery industry customers.
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Lippert Components, Inc. Product Quality vs. Competitors
Compared to its competitors, Lippert Components, Inc.'s Product Quality score is rated right above Spartan Motors, and is preceded by Berkshire Hathaway.
| COMPANY | Product Quality Score | |
|---|---|---|
| Tata | 4.5/5 |
| Berkshire Hathaway | 3.9/5 |
| Lippert Components, Inc. | 2.6/5 |
| Spartan Motors | 2.5/5 |
| Toyota Tsusho | N/A |
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Lippert Components, Inc. Pricing
Lippert Components, Inc. ROI & Value For Money
2.7/5
Lippert Components, Inc. has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
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Lippert Components, Inc. Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Manufacturing and Machinery industry.
Quick Insights into Lippert Components, Inc. ROI
Lippert Components, Inc.'s ROI score was rated highest by customers ages 31-35, and rated lowest by customers who have used Lippert Components, Inc.'s products/services for 2 to 5 Years.
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Ranked Lippert Components, Inc. ROI the Highest
Ranked Lippert Components, Inc. ROI the Lowest
Lippert Components, Inc. ROI Score by Gender
Lippert Components, Inc.'s ROI score was rated 2.2 by Male customers on Comparably.
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Male
2.2/5
Female
N/A
Lippert Components, Inc. ROI Score by Ethnicity
Lippert Components, Inc.'s ROI score was rated 1.8 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.8 | Caucasian | 1.8 |
Lippert Components, Inc. ROI Score by Age
Lippert Components, Inc.'s ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3.2 | 31-35 | 3.2 |
66+ 1.7 | 66+ | 1.7 |
Lippert Components, Inc. ROI Score by Usage
Lippert Components, Inc.'s ROI score was rated the highest by customers who have used Lippert Components, Inc.'s products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Lippert Components, Inc. ROI Score by Industry
Lippert Components, Inc.'s ROI score was rated 2.3 stars by Manufacturing and Machinery industry customers.
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Lippert Components, Inc. Pricing vs. Competitors
Compared to its competitors, Lippert Components, Inc.'s ROI score is rated right above Spartan Motors, and is preceded by Berkshire Hathaway.
| COMPANY | Pricing Score | |
|---|---|---|
| Tata | 4.6/5 |
| Berkshire Hathaway | 3.7/5 |
| Lippert Components, Inc. | 2.7/5 |
| Spartan Motors | 2.5/5 |
| Toyota Tsusho | N/A |
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Lippert Components, Inc. Customer Satisfaction (CSAT)
Lippert Components, Inc. Customer Satisfaction (CSAT) Score
54 / 100
Lippert Components, Inc. has an overall Customer Satisfaction score of 54 rated by its users and customers.
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Very Satisfied
18%
Satisfied
36%
Neither Satisfied nor Dissatisfied
18%
Dissatisfied
9%
Very Dissatisfied
19%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Lippert Components, Inc. Customer Satisfaction
Lippert Components, Inc.'s Customer Satisfaction score was rated highest by customers who have used Lippert Components, Inc.'s products/services for 5 to 10 Years, and rated lowest by customers who have used Lippert Components, Inc.'s products/services for 1 to 2 Years.
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Ranked Lippert Components, Inc. Customer Satisfaction the Highest
Ranked Lippert Components, Inc. Customer Satisfaction the Lowest
Lippert Components, Inc. Customer Satisfaction Score by Gender
Lippert Components, Inc.'s Customer Satisfaction score was rated 30 by Male customers on Comparably.
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30 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 30% | |
Neither Satisfied nor Dissatisfied | 30% | |
Dissatisfied | 10% | |
Very Dissatisfied | 30% |
Lippert Components, Inc. Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Lippert Components, Inc. Customer Satisfaction (CSAT) score was rated 28% according to Caucasian users and customers.
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28 / 100
Very Satisfied
0%
Satisfied
28%
Neither Satisfied nor Dissatisfied
29%
Dissatisfied
14%
Very Dissatisfied
29%
Lippert Components, Inc. Customer Satisfaction Score by Age
Lippert Components, Inc.'s Customer Satisfaction score was rated 25 points by customers ages 66+ on Comparably.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 25% |
Lippert Components, Inc. Customer Satisfaction Score by Usage
Lippert Components, Inc.'s Customer Satisfaction score was rated the highest by customers who have used Lippert Components, Inc.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Lippert Components, Inc. Customer Satisfaction vs. Competitors
Compared to its competitors, Lippert Components, Inc.'s Customer Satisfaction score is rated right above Spartan Motors, and is preceded by Berkshire Hathaway.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Tata | 100% |
| Berkshire Hathaway | 77% |
| Lippert Components, Inc. | 54% |
| Spartan Motors | 0% |
| Toyota Tsusho | 0% |
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Lippert Components, Inc. Customer Service
2.7/5
Lippert Components, Inc. has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
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About Lippert Components, Inc.'s Customer Service
Address
3501 CR 6 East, Elkhart, IA 46514 United States of America
Website
http://www.lci1.com/
Phone Number
574-535-1125
Quick Insights into Lippert Components, Inc. Customer Service
Lippert Components, Inc.'s Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers who have used Lippert Components, Inc.'s products/services for 2 to 5 Years.
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Ranked Lippert Components, Inc. Customer Service the Highest
Ranked Lippert Components, Inc. Customer Service the Lowest
Lippert Components, Inc. Customer Service Score by Gender
Lippert Components, Inc.'s Customer Service score was rated 2 by Male customers on Comparably.
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Male
2/5
Female
N/A
Lippert Components, Inc. Customer Service Score by Ethnicity
Lippert Components, Inc.'s Customer Service score was rated 1.6 stars by Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.6 | Caucasian | 1.6 |
Lippert Components, Inc. Customer Service Score by Age
Lippert Components, Inc.'s Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 3.2 | 31-35 | 3.2 |
66+ 1.8 | 66+ | 1.8 |
Lippert Components, Inc. Customer Service Score by Usage
Lippert Components, Inc.'s Customer Service score was rated the highest by customers who have used Lippert Components, Inc.'s products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Lippert Components, Inc. Customer Service Score by Industry
Lippert Components, Inc.'s Customer Service score was rated 2 stars by Manufacturing and Machinery industry customers.
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Lippert Components, Inc. Customer Service vs. Competitors
Compared to its competitors, Lippert Components, Inc.'s Customer Service score is rated right above Spartan Motors, and is preceded by Berkshire Hathaway.
| COMPANY | Customer Service Score | |
|---|---|---|
| Tata | 4.3/5 |
| Berkshire Hathaway | 3.8/5 |
| Lippert Components, Inc. | 2.7/5 |
| Spartan Motors | 2.5/5 |
| Toyota Tsusho | N/A |
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Lippert Components, Inc. as an Employer
3.2/5
Lippert Components, Inc. has a 3.2/5 stars for its overall company culture rated by their employees
bottom
40%
CEO of Lippert Components, Inc.
In the Bottom 40% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Lippert Components, Inc. scored a -7 for Net Promoter Score and a -4 for Employee Net Promoter Score. NPS gauges how likely a customer of Lippert Components, Inc. would recommend the brand to a friend. ENPS measures how likely Lippert Components, Inc. employees would recommend working at Lippert Components, Inc. to a friend.
Net Promoter Score
-7
NPS Score
| 42% | Promoters |
|---|---|
| 9% | Passive |
| 49% | Detractors |
Employee Net Promoter Score
-4
eNPS Score
| 41% | Promoters |
|---|---|
| 14% | Passive |
| 45% | Detractors |
