44
NPS
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LogiAnalytics
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About LogiAnalytics' Brand
Logi Analytics offers a web-based reporting and data visualization platform that provides business intelligence solutions. Among its major competitors, LogiAnalytics is ranked in 5th place for NPS while Dundas Data Visualization is 1st, and Cyfe is 2nd.
Brand at a Glance
3.9/5
Product Quality
3.9/5
Pricing
3.7/5
Customer Service
LogiAnalytics CMO
LogiAnalytics Ranking
- #4 / 4 of its competitors
LogiAnalytics NPS
LogiAnalytics's Net Promoter Score (NPS) is a 44 with 65% Promoters, 14% Passives, and 21% Detractors. Net Promoter Score tracks whether LogiAnalytics's customers would recommend using the product based on a scale of -100 to 100.
LogiAnalytics Overall NPS
| 65% | Promoters |
|---|---|
| 14% | Passives |
| 21% | Detractors |
LogiAnalytics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 44 | Aug 2020 | 44 |
How Other Brands Compare
LogiAnalytics is ranked #4 for NPS among its competitors. Dundas Data Visualization and Cyfe come in first and second, with Sisense coming in at third.
LogiAnalytics |  Sisense |  Dundas Data Visualization |  Cyfe | |
| Global Ranking | #- | #853 | #- | #- |
| NPS | 44 | 53 | 58 | 58 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
LogiAnalytics NPS by Usage
LogiAnalytics's NPS was rated the highest by customers who have used LogiAnalytics's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 17 | 1 to 2 Years | 17 |
2 to 5 Years 40 | 2 to 5 Years | 40 |
5 to 10 Years 61 | 5 to 10 Years | 61 |
LogiAnalytics NPS vs. Competitors
Compared to its competitors, LogiAnalytics's NPS is rated right below Sisense.
| COMPANY | NPS Score | |
|---|---|---|
| Dundas Data Visualization | 58 |
| Cyfe | 58 |
 | Izenda | 57 |
| Sisense | 53 |
| LogiAnalytics | 44 |
LogiAnalytics Product Quality
3.9/5
LogiAnalytics has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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LogiAnalytics Product Information
LogiAnalytics serves markets in the United States, Europe, Canada, and United Kingdom. LogiAnalytics offers products for small, medium, and large sized businesses.
LogiAnalytics’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Productivity
SaaS
Languages Supported
English
LogiAnalytics Product Quality vs. Competitors
Compared to its competitors, LogiAnalytics's Product Quality score is rated right below Izenda.
| COMPANY | Product Quality Score | |
|---|---|---|
| Cyfe | 4.2/5 |
| Sisense | 4.2/5 |
| Dundas Data Visualization | 4.1/5 |
| Izenda | 4/5 |
| LogiAnalytics | 3.9/5 |
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LogiAnalytics Pricing
LogiAnalytics ROI & Value For Money
3.9/5
LogiAnalytics has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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LogiAnalytics Pricing Plans
LogiAnalytics has a pricing structure that accommodates small, medium, and large businesses.
Who Uses LogiAnalytics?
Small Businesses
Medium Businesses
Large Enterprises
LogiAnalytics Pricing vs. Competitors
Compared to its competitors, LogiAnalytics's ROI score is rated right below Dundas Data Visualization.
| COMPANY | Pricing Score | |
|---|---|---|
| Cyfe | 4.5/5 |
| Izenda | 4.2/5 |
| Sisense | 4.1/5 |
| Dundas Data Visualization | 4/5 |
| LogiAnalytics | 3.9/5 |
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LogiAnalytics Customer Service
3.7/5
LogiAnalytics has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About LogiAnalytics's Customer Service
Address
7900 Westpark Drive, Suite A200, Mclean, VA
Website
http://www.logianalytics.com/
Phone Number
(703) 752-9700
LogiAnalytics Customer Service vs. Competitors
Compared to its competitors, LogiAnalytics's Customer Service score is rated right above Dundas Data Visualization, and is preceded by Sisense.
| COMPANY | Customer Service Score | |
|---|---|---|
| Cyfe | 5/5 |
| Izenda | 5/5 |
| Sisense | 4/5 |
| LogiAnalytics | 3.7/5 |
| Dundas Data Visualization | 2.7/5 |
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Consumer vs. Employees
LogiAnalytics scored a 44 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of LogiAnalytics would recommend the brand to a friend. ENPS measures how likely LogiAnalytics employees would recommend working at LogiAnalytics to a friend.
Net Promoter Score
44
NPS Score
| 65% | Promoters |
|---|---|
| 14% | Passive |
| 21% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
