100
NPS
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Manthan
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About Manthan's Brand
Provider of SaaS business intelligence and analytics products designed to offer competitive advantages to flex analytical muscle. The company's business intelligence and analytical services include retail performance management and merchandise planning system that helps to track and analyze various facets in retail business, enabling clients to handle vendor performance, product development, inventory management, promotions, rebates and customer insight. Among its major competitors, Manthan is ranked in 1st place for NPS while Marks & Spencer is 2nd, and Berkshire Hathaway is 3rd.
Brand at a Glance
5/5
Product Quality
5/5
Pricing
3.7/5
Customer Service
Manthan Ranking
- #1 / 4 of its competitors
Manthan NPS
Manthan's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Manthan's customers would recommend using the product based on a scale of -100 to 100.
Manthan Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Manthan NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
How Other Brands Compare
Manthan is ranked first for NPS among its competitors. Marks & Spencer and Berkshire Hathaway come in second and third, with Brooks Brothers coming in at #4.
Manthan |  Berkshire Hathaway |  Brooks Brothers |  Marks & Spencer | |
| Global Ranking | #- | #360 | #444 | #- |
| NPS | 100 | 20 | 0 | 23 |
| Valuation Updated every 24 hours for public companies | - | - | - | $3.73B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Manthan NPS vs. Competitors
Compared to its competitors, Manthan's NPS is rated right above Marks & Spencer.
| COMPANY | NPS Score | |
|---|---|---|
| Manthan | 100 |
| Marks & Spencer | 23 |
| Berkshire Hathaway | 20 |
| Brooks Brothers | 0 |
Manthan Product Quality
5/5
Manthan has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Manthan Product Information
Manthan serves markets in the United States, Asia, Middle-East and Africa, Australia, Canada, and India. Manthan supports Web devices and offers products for small and medium sized businesses.
Manthan’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.manthan.com
- Company Size
- 501-1,000 Employees
Languages Supported
English
Product Type
Artificial Intelligence Software
Retail Management Software
Retail Store Software
Manthan Product Quality vs. Competitors
Compared to its competitors, Manthan's Product Quality score is rated right above Marks & Spencer.
| COMPANY | Product Quality Score | |
|---|---|---|
| Manthan | 5/5 |
| Marks & Spencer | 4.2/5 |
| Berkshire Hathaway | 3.9/5 |
| Brooks Brothers | 3.3/5 |
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Manthan Pricing
Manthan ROI & Value For Money
5/5
Manthan has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Manthan Pricing Plans
Manthan has a pricing structure that accommodates small and medium businesses.
Who Uses Manthan?
Small Businesses
Medium Businesses
Manthan Pricing vs. Competitors
Compared to its competitors, Manthan's ROI score is rated right above Marks & Spencer.
| COMPANY | Pricing Score | |
|---|---|---|
| Manthan | 5/5 |
| Marks & Spencer | 3.8/5 |
| Berkshire Hathaway | 3.7/5 |
| Brooks Brothers | 3.2/5 |
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Manthan Customer Service
3.7/5
Manthan has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Manthan's Customer Service
Address
, Bangalore, 560001
Website
www.manthan.com
Phone Number
6
Manthan Customer Service vs. Competitors
Compared to its competitors, Manthan's Customer Service score is rated right above Brooks Brothers, and is preceded by Berkshire Hathaway.
| COMPANY | Customer Service Score | |
|---|---|---|
| Marks & Spencer | 4/5 |
| Berkshire Hathaway | 3.8/5 |
| Manthan | 3.7/5 |
| Brooks Brothers | 3/5 |
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