100
NPS
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Melexis
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About Melexis' Brand
Melexis is engaged in the design, development and marketing of advanced integrated semiconductor devices used in automotive electronics systems. The company sells its products to its customer base in Europe, Asia and North America. Among its major competitors, Melexis is ranked in 1st place for NPS while Infineon Technologies is 2nd, and Analog Devices is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Melexis Ranking
- #1 / 4 of its competitors
Melexis NPS
Melexis's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Melexis's customers would recommend using the product based on a scale of -100 to 100.
Melexis Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Melexis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 100 | Oct 2024 | 100 |
How Other Brands Compare
Melexis is ranked first for NPS among its competitors. Infineon Technologies and NXP Semiconductors come in second and third, with Micron Technology coming in at #4.
Melexis |  Micron Technology |  NXP Semiconductors |  Infineon Technologies | |
| Global Ranking | #- | #392 | #565 | #704 |
| NPS | 100 | 20 | 33 | 39 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $105.13B | $57.38B | $56.59B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Melexis NPS vs. Competitors
Compared to its competitors, Melexis's NPS is rated right above Infineon Technologies.
| COMPANY | NPS Score | |
|---|---|---|
| Melexis | 100 |
| Infineon Technologies | 39 |
 | Analog Devices | 36 |
| NXP Semiconductors | 33 |
| Micron Technology | 20 |
 | InvenSense | N/A |
Melexis Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Melexis users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Melexis Customer Loyalty vs. Competitors
Compared to its competitors, Melexis's Customer Loyalty score is rated right above Analog Devices.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Melexis | 100% |
| Analog Devices | 90% |
| NXP Semiconductors | 78% |
| Micron Technology | 78% |
| Infineon Technologies | 77% |
| InvenSense | N/A |
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Melexis Product Quality
5/5
Melexis has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Melexis Product Information
Melexis’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.melexis.com
- Company Size
- 1,001-5,000 Employees
Melexis Product Quality vs. Competitors
Compared to its competitors, Melexis's Product Quality score is rated right above Analog Devices.
| COMPANY | Product Quality Score | |
|---|---|---|
| Melexis | 5/5 |
| Analog Devices | 4.1/5 |
| Infineon Technologies | 4/5 |
| Micron Technology | 4/5 |
| NXP Semiconductors | 3.7/5 |
| InvenSense | N/A |
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Melexis Pricing
Melexis ROI & Value For Money
5/5
Melexis has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Melexis Pricing vs. Competitors
Compared to its competitors, Melexis's ROI score is rated right above Analog Devices.
| COMPANY | Pricing Score | |
|---|---|---|
| Melexis | 5/5 |
| Analog Devices | 4.1/5 |
| Infineon Technologies | 4/5 |
| NXP Semiconductors | 3.9/5 |
| Micron Technology | 3.9/5 |
| InvenSense | N/A |
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Melexis Customer Satisfaction (CSAT)
Melexis Customer Satisfaction (CSAT) Score
100 / 100
Melexis has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Melexis Customer Satisfaction vs. Competitors
Compared to its competitors, Melexis's Customer Satisfaction score is rated right above Micron Technology.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Melexis | 100% |
| Micron Technology | 84% |
| Infineon Technologies | 81% |
| Analog Devices | 78% |
| NXP Semiconductors | 68% |
| InvenSense | 0% |
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Melexis Customer Service
5/5
Melexis has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Melexis's Customer Service
Address
, Ieper, 8900 Argentina
Website
www.melexis.com
Phone Number
7
Melexis Customer Service vs. Competitors
Compared to its competitors, Melexis's Customer Service score is rated right above Infineon Technologies.
| COMPANY | Customer Service Score | |
|---|---|---|
| Melexis | 5/5 |
| Infineon Technologies | 4.2/5 |
| Analog Devices | 4.2/5 |
| Micron Technology | 3.9/5 |
| NXP Semiconductors | 3.8/5 |
| InvenSense | N/A |
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