-100
NPS
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METRO Cash & Carry Deutschland
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About METRO Cash & Carry Deutschland's Brand
Metro Cash & Carry Deutschland GmbH is a company that develops apps for the iOS users. Some of the apps developed by them are MetroFinder Among its major competitors, METRO Cash & Carry Deutschland is ranked in 3rd place for NPS while LIDL is 1st, and REAL is 2nd.
METRO Cash & Carry Deutschland Ranking
- #3 / 3 of its competitors
METRO Cash & Carry Deutschland NPS
METRO Cash & Carry Deutschland's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether METRO Cash & Carry Deutschland's customers would recommend using the product based on a scale of -100 to 100.
METRO Cash & Carry Deutschland Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
METRO Cash & Carry Deutschland NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 -100 | Dec 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
METRO Cash & Carry Deutschland NPS vs. Competitors
Compared to its competitors, METRO Cash & Carry Deutschland's NPS is rated right below REAL.
| COMPANY | NPS Score | |
|---|---|---|
 | LIDL | 40 |
 | REAL | -17 |
| METRO Cash & Carry Deutschland | -100 |
Consumer vs. Employees
METRO Cash & Carry Deutschland scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of METRO Cash & Carry Deutschland would recommend the brand to a friend. ENPS measures how likely METRO Cash & Carry Deutschland employees would recommend working at METRO Cash & Carry Deutschland to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
