

Provider of capital equipment for solar cell and module manufacturing processes. The company engages in the cutting of hard and brittle materials and provides saws and cutting machines for slicing silicon blocks. It provides its products to the photovoltaic, semiconductor and optical industries. Among its major competitors, Meyer Burger Technology is ranked in 3rd place for NPS while ARYZTA is 1st, and Swiss Re is 2nd.
Meyer Burger Technology's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Meyer Burger Technology's customers would recommend using the product based on a scale of -100 to 100.
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
| Summary | Date | Score |
|---|---|---|
Nov 2023 100 | Nov 2023 | 100 |
Jul 2024 0 | Jul 2024 | 0 |
Meyer Burger Technology is ranked third for NPS among its competitors. ARYZTA and Swiss Re come in first and second, with Netronome Systems coming in at #4.
![]() Meyer Burger Technology | ![]() Swiss Re | ![]() Netronome Systems | ![]() ARYZTA | |
| Global Ranking | #- | #610 | #- | #- |
| NPS | 0 | 27 | - | 40 |
| Valuation Updated every 24 hours for public companies | - | - | $250.00M | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Meyer Burger Technology's NPS is rated right below Swiss Re.
| COMPANY | NPS Score | |
|---|---|---|
![]() | ARYZTA | 40 |
![]() | Swiss Re | 27 |
![]() | Meyer Burger Technology | 0 |
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Meyer Burger Technology users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Compared to its competitors, Meyer Burger Technology's Customer Loyalty score is rated right above Swiss Re, and is preceded by ARYZTA.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | ARYZTA | 100% |
![]() | Meyer Burger Technology | 100% |
![]() | Swiss Re | 72% |
Meyer Burger Technology has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Meyer Burger Technology’s product quality score is a 5 out of 5 as rated by its users and customers.
Compared to its competitors, Meyer Burger Technology's Product Quality score is rated right above Swiss Re.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Meyer Burger Technology | 5/5 |
![]() | Swiss Re | 3.8/5 |
![]() | ARYZTA | 2.5/5 |
Meyer Burger Technology has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Compared to its competitors, Meyer Burger Technology's ROI score is rated right above Swiss Re.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Meyer Burger Technology | 5/5 |
![]() | Swiss Re | 3.8/5 |
![]() | ARYZTA | 3.2/5 |
Meyer Burger Technology has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Compared to its competitors, Meyer Burger Technology's Customer Satisfaction score is rated right above ARYZTA.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Meyer Burger Technology | 100% |
![]() | ARYZTA | 67% |
![]() | Swiss Re | 64% |
Meyer Burger Technology has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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Schorenstrasse 39, Thun, 3645
www.meyerburger.com
7
Compared to its competitors, Meyer Burger Technology's Customer Service score is rated right above Swiss Re.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Meyer Burger Technology | 5/5 |
![]() | Swiss Re | 3.9/5 |
![]() | ARYZTA | 3.2/5 |