MindTouch NPS & Customer Reviews | Comparably
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MindTouch
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About MindTouch's Brand

MindTouch is cloud software that provides self-service customer experiences that create experts and improves marketing, sales and support. Among its major competitors, MindTouch is ranked in 9th place for NPS while Gainsight is 1st, and zeta is 2nd.

Brand at a Glance

3.1/5
Product Quality
1.5/5
Pricing
2.9/5
Customer Service

MindTouch Ranking

MindTouch Product Quality

3.1/5

MindTouch has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.

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MindTouch Product Information

MindTouch serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. MindTouch supports Web devices and offers products for small, medium, and large sized businesses.

MindTouch’s product quality score is a 3.1 out of 5 as rated by its users and customers.

Website
http://www.mindtouch.com
Company Size
51-200 Employees

Industry

Tech
AdTech
Business Services
Enterprise
Productivity
SaaS

Languages Supported

English
Arabic
Chinese (Traditional)
Dutch
French
German
Portuguese
Spanish
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Czech
Swedish
Polish
Danish
Finnish
Norwegian

Product Type

Customer Success Software
Customer Satisfaction Software
Customer Service Software
Publishing Software
Online CRM Software
Knowledge Management Software

MindTouch Product Quality vs. Competitors

Compared to its competitors, MindTouch's Product Quality score is rated right above zeta, and is preceded by Gainsight.

COMPANYProduct Quality Score
Gainsight4.1/5
MindTouch3.1/5
zeta3/5
Teczo.com1.5/5
eGainN/A
Crystal KnowsN/A

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MindTouch's Logo
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zeta's Logo
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Crystal Knows' Logo

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MindTouch Pricing

MindTouch ROI & Value For Money

1.5/5

MindTouch has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.

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MindTouch Pricing Plans

MindTouch has a pricing structure that accommodates small, medium, and large businesses.

Who Uses MindTouch?

Small Businesses
Medium Businesses
Large Enterprises

MindTouch Pricing vs. Competitors

Compared to its competitors, MindTouch's ROI score is rated right above Teczo.com, and is preceded by zeta.

COMPANYPricing Score
Gainsight4/5
zeta2.7/5
MindTouch1.5/5
Teczo.com1.5/5
eGainN/A
Crystal KnowsN/A

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MindTouch's Logo
VS
Gainsight's Logo
zeta's Logo
Teczo.com's Logo
eGain's Logo
Crystal Knows' Logo

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MindTouch Customer Service

2.9/5

MindTouch has an overall Customer Service score of 2.9 out of 5 stars rated by its users and customers.

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About MindTouch's Customer Service

Address

401 West A Street, Suite 250, San Diego, CA 92101 United States of America


Website

http://www.mindtouch.com


Phone Number

1(619) 795-8459

MindTouch Customer Service vs. Competitors

Compared to its competitors, MindTouch's Customer Service score is rated right above zeta, and is preceded by Gainsight.

COMPANYCustomer Service Score
Gainsight4.2/5
MindTouch2.9/5
zeta2.5/5
Teczo.com1.5/5
eGainN/A
Crystal KnowsN/A

Unlock MindTouch Customer Service vs. Competitors Data

MindTouch's Logo
VS
Gainsight's Logo
zeta's Logo
Teczo.com's Logo
eGain's Logo
Crystal Knows' Logo

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Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail