100
NPS
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MyArea Network
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About MyArea Network's Brand
MyArea Network is a fast growing media technology company that's redefining and disrupting the local and social media marketing industry. Among its major competitors, MyArea Network is ranked in 1st place for NPS while Yelp is 2nd, and Nextdoor is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
MyArea Network Ranking
- #1 / 3 of its competitors
MyArea Network NPS
MyArea Network's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether MyArea Network's customers would recommend using the product based on a scale of -100 to 100.
MyArea Network Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
MyArea Network NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
How Other Brands Compare
MyArea Network is ranked first for NPS among its competitors. Yelp and Nextdoor come in second and third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MyArea Network NPS vs. Competitors
Compared to its competitors, MyArea Network's NPS is rated right above Yelp.
| COMPANY | NPS Score | |
|---|---|---|
| MyArea Network | 100 |
 | Yelp | -6 |
 | Nextdoor | -35 |
MyArea Network Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of MyArea Network users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
MyArea Network Customer Loyalty vs. Competitors
Compared to its competitors, MyArea Network's Customer Loyalty score is rated right above Nextdoor.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| MyArea Network | 100% |
| Nextdoor | 73% |
| Yelp | 68% |
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VS
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MyArea Network Product Quality
5/5
MyArea Network has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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MyArea Network Product Information
MyArea Network’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Media
MyArea Network Product Quality vs. Competitors
Compared to its competitors, MyArea Network's Product Quality score is rated right above Yelp.
| COMPANY | Product Quality Score | |
|---|---|---|
| MyArea Network | 5/5 |
| Yelp | 3.3/5 |
| Nextdoor | 2.3/5 |
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VS
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MyArea Network Pricing
MyArea Network ROI & Value For Money
5/5
MyArea Network has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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MyArea Network Pricing vs. Competitors
Compared to its competitors, MyArea Network's ROI score is rated right above Yelp.
| COMPANY | Pricing Score | |
|---|---|---|
| MyArea Network | 5/5 |
| Yelp | 3.2/5 |
| Nextdoor | 2.3/5 |
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MyArea Network Customer Satisfaction (CSAT)
MyArea Network Customer Satisfaction (CSAT) Score
100 / 100
MyArea Network has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
MyArea Network Customer Satisfaction vs. Competitors
Compared to its competitors, MyArea Network's Customer Satisfaction score is rated right above Yelp.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| MyArea Network | 100% |
| Yelp | 59% |
| Nextdoor | 21% |
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MyArea Network Customer Service
5/5
MyArea Network has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About MyArea Network's Customer Service
Address
500 E Kennedy Blvd, Suite 101, Tampa, FL 33602
Website
https://www.myareanetwork.com
Phone Number
8008307994
MyArea Network's Social Links
MyArea Network Customer Service vs. Competitors
Compared to its competitors, MyArea Network's Customer Service score is rated right above Yelp.
| COMPANY | Customer Service Score | |
|---|---|---|
| MyArea Network | 5/5 |
| Yelp | 3.1/5 |
| Nextdoor | 2/5 |
Unlock MyArea Network Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full MyArea Network Customer Service vs. Competitors data and gain insights into your customers today.
MyArea Network as an Employer
4.1/5
MyArea Network has a 4.1/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
MyArea Network scored a 100 for Net Promoter Score and a 72 for Employee Net Promoter Score. NPS gauges how likely a customer of MyArea Network would recommend the brand to a friend. ENPS measures how likely MyArea Network employees would recommend working at MyArea Network to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
72
eNPS Score
| 84% | Promoters |
|---|---|
| 4% | Passive |
| 12% | Detractors |
