61
NPS
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MyOwnConference
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About MyOwnConference's Brand
IT company specializes in developing online tools and services. Among its major competitors, MyOwnConference is ranked in 1st place for NPS while GoTo is 2nd, and Microsoft is 3rd.
Brand at a Glance
91%
Customer Loyalty
4.5/5
Product Quality
4.6/5
Pricing
4.4/5
Customer Service
MyOwnConference Ranking
- #1 / 4 of its competitors
MyOwnConference NPS
MyOwnConference's Net Promoter Score (NPS) is a 61 with 74% Promoters, 13% Passives, and 13% Detractors. Net Promoter Score tracks whether MyOwnConference's customers would recommend using the product based on a scale of -100 to 100.
MyOwnConference Overall NPS
| 74% | Promoters |
|---|---|
| 13% | Passives |
| 13% | Detractors |
MyOwnConference NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 43 | Aug 2020 | 43 |
Jan 2025 49 | Jan 2025 | 49 |
Feb 2025 52 | Feb 2025 | 52 |
Mar 2025 55 | Mar 2025 | 55 |
Apr 2025 60 | Apr 2025 | 60 |
May 2025 63 | May 2025 | 63 |
How Other Brands Compare
MyOwnConference is ranked first for NPS among its competitors. GoTo and Microsoft come in second and third, with ZOOM+ coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MyOwnConference NPS by Gender
MyOwnConference's NPS was rated 100 by Male customers on Comparably.
Male
100
MyOwnConference's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
MyOwnConference's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
MyOwnConference NPS by Ethnicity
MyOwnConference's NPS was rated 100 points by Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Other 100 | Other | 100 |
MyOwnConference NPS by Usage
MyOwnConference's NPS was rated 49 points by customers who have used MyOwnConference's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 49 | 2 to 5 Years | 49 |
MyOwnConference NPS vs. Competitors
Compared to its competitors, MyOwnConference's NPS is rated right above GoTo.
| COMPANY | NPS Score | |
|---|---|---|
| MyOwnConference | 61 |
 | GoTo | 59 |
 | Microsoft | 38 |
 | ZOOM+ | N/A |
MyOwnConference Customer Reviews
Out of the 7 MyOwnConference customer reviews 7 were positive and 0 were constructive. MyOwnConference customer reviews reflect that all customers have a favorable experience using the products/services of the company.
MyOwnConference Customer Loyalty
91%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
91% of MyOwnConference users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
MyOwnConference Customer Loyalty Score by Gender
MyOwnConference's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
MyOwnConference Customer Loyalty Score by Ethnicity
MyOwnConference's Customer Loyalty score was rated 100% by Other customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of MyOwnConference.
100
out of 100
Other
MyOwnConference Customer Loyalty vs. Competitors
Compared to its competitors, MyOwnConference's Customer Loyalty score is rated right above GoTo.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| MyOwnConference | 91% |
| GoTo | 88% |
| Microsoft | 84% |
| ZOOM+ | N/A |
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MyOwnConference Product Quality
4.5/5
MyOwnConference has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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MyOwnConference Product Information
MyOwnConference serves markets in the United States, Asia, Europe, Australia, Canada, India, United Kingdom, and Germany. MyOwnConference supports Web devices and offers products for small, medium, and large sized businesses.
MyOwnConference’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- https://myownconference.com/
Languages Supported
English
French
German
Spanish
Russian
Ukrainian
Polish
Product Type
Communication Software
Web Conferencing Software
Webinars Software
Quick Insights into MyOwnConference Product Quality
MyOwnConference's Product Quality score was rated highest by Male customers.
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Ranked MyOwnConference Product Quality the Highest
MyOwnConference Product Quality Score by Gender
MyOwnConference's Product Quality score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of MyOwnConference.
Male
5/5
Female
N/A
MyOwnConference Product Quality Score by Ethnicity
MyOwnConference's Product Quality score was rated 5 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of MyOwnConference.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 5 | Other | 5 |
MyOwnConference Product Quality Score by Usage
MyOwnConference's Product Quality score was rated 4 stars by customers who have used MyOwnConference's products/services for 2 to 5 Years.
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MyOwnConference Product Quality vs. Competitors
Compared to its competitors, MyOwnConference's Product Quality score is rated right above GoTo.
| COMPANY | Product Quality Score | |
|---|---|---|
| MyOwnConference | 4.5/5 |
| GoTo | 4.4/5 |
| Microsoft | 4.1/5 |
| ZOOM+ | N/A |
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MyOwnConference Pricing
MyOwnConference ROI & Value For Money
4.6/5
MyOwnConference has a value for money and ROI score of 4.6 out of 5 stars rated by its users and customers.
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MyOwnConference Pricing Plans
MyOwnConference has a pricing structure that accommodates small, medium, and large businesses. Starting from €10, MyOwnConference uses a subscription model.
Who Uses MyOwnConference?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into MyOwnConference ROI
MyOwnConference's ROI score was rated highest by Male customers.
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Ranked MyOwnConference ROI the Highest
MyOwnConference ROI Score by Gender
MyOwnConference's ROI score was rated 5 by Male customers on Comparably.
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Male
5/5
Female
N/A
MyOwnConference ROI Score by Ethnicity
MyOwnConference's ROI score was rated 5 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of MyOwnConference.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 5 | Other | 5 |
MyOwnConference Pricing vs. Competitors
Compared to its competitors, MyOwnConference's ROI score is rated right above GoTo.
| COMPANY | Pricing Score | |
|---|---|---|
| MyOwnConference | 4.6/5 |
| GoTo | 4.4/5 |
| Microsoft | 4/5 |
| ZOOM+ | N/A |
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MyOwnConference Customer Satisfaction (CSAT)
MyOwnConference Customer Satisfaction (CSAT) Score
100 / 100
MyOwnConference has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into MyOwnConference Customer Satisfaction
MyOwnConference's Customer Satisfaction score was rated highest by Male customers.
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Ranked MyOwnConference Customer Satisfaction the Highest
MyOwnConference Customer Satisfaction Score by Gender
MyOwnConference's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of MyOwnConference.
100 / 100
MaleVery Satisfied | 83% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
MyOwnConference Customer Satisfaction Score by Ethnicity
CSAT according to Other
MyOwnConference's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of MyOwnConference.
100 / 100
Very Satisfied
71%
Satisfied
29%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
MyOwnConference Customer Satisfaction vs. Competitors
Compared to its competitors, MyOwnConference's Customer Satisfaction score is rated right above GoTo.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| MyOwnConference | 100% |
| GoTo | 89% |
| Microsoft | 80% |
| ZOOM+ | 0% |
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MyOwnConference Customer Service
4.4/5
MyOwnConference has an overall Customer Service score of 4.4 out of 5 stars rated by its users and customers.
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About MyOwnConference's Customer Service
Website
https://myownconference.com/
Quick Insights into MyOwnConference Customer Service
MyOwnConference's Customer Service score was rated highest by Male customers.
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Ranked MyOwnConference Customer Service the Highest
MyOwnConference Customer Service Score by Gender
MyOwnConference's Customer Service score was rated 4.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of MyOwnConference.
Male
4.8/5
Female
N/A
MyOwnConference Customer Service Score by Ethnicity
MyOwnConference's Customer Service score was rated 4.8 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of MyOwnConference.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Other 4.8 | Other | 4.8 |
MyOwnConference Customer Service vs. Competitors
Compared to its competitors, MyOwnConference's Customer Service score is rated right above GoTo.
| COMPANY | Customer Service Score | |
|---|---|---|
| MyOwnConference | 4.4/5 |
| GoTo | 4.3/5 |
| Microsoft | 4/5 |
| ZOOM+ | N/A |
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MyOwnConference as an Employer
Consumer vs. Employees
MyOwnConference scored a 61 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of MyOwnConference would recommend the brand to a friend. ENPS measures how likely MyOwnConference employees would recommend working at MyOwnConference to a friend.
Net Promoter Score
61
NPS Score
| 74% | Promoters |
|---|---|
| 13% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
