50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Nexeo Solutions Holdings
Marketing or Exec? Claim Your Free Account
About Nexeo Solutions Holdings' Brand
A Houston-based distributor of chemicals and plastics and provider of environmental services Among its major competitors, Nexeo Solutions Holdings is ranked in 1st place for NPS while Clariant is 2nd, and Clean Harbors is 3rd.Their current market cap is $890.70M
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
4.7/5
Pricing
4.7/5
Customer Service
Nexeo Solutions Holdings Ranking
- #1 / 4 of its competitors
Nexeo Solutions Holdings NPS
Nexeo Solutions Holdings's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Nexeo Solutions Holdings's customers would recommend using the product based on a scale of -100 to 100.
Nexeo Solutions Holdings Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Nexeo Solutions Holdings NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 0 | May 2022 | 0 |
Aug 2024 50 | Aug 2024 | 50 |
How Other Brands Compare
Nexeo Solutions Holdings is ranked first for NPS among its competitors. Clariant and Clean Harbors come in second and third, with U.S. Chemicals coming in at #4. Among those competitors, it is the most valued company behind Clean Harbors.
Nexeo Solutions Holdings |  Clean Harbors |  Clariant |  U.S. Chemicals | |
| Global Ranking | #- | #600 | #- | #- |
| NPS | 50 | -2 | 0 | - |
| Valuation Updated every 24 hours for public companies | $890.70M | $7.50B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Nexeo Solutions Holdings NPS vs. Competitors
Compared to its competitors, Nexeo Solutions Holdings's NPS is rated right above Clariant.
| COMPANY | NPS Score | |
|---|---|---|
| Nexeo Solutions Holdings | 50 |
| Clariant | 0 |
| Clean Harbors | -2 |
Nexeo Solutions Holdings Customer Reviews
Out of the 2 Nexeo Solutions Holdings customer reviews 2 were positive and 0 were constructive. Nexeo Solutions Holdings customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Nexeo Solutions Holdings Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Nexeo Solutions Holdings users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Nexeo Solutions Holdings Customer Loyalty vs. Competitors
Compared to its competitors, Nexeo Solutions Holdings's Customer Loyalty score is rated right above Clariant.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Nexeo Solutions Holdings | 100% |
| Clariant | 100% |
| Clean Harbors | 81% |
Unlock Nexeo Solutions Holdings Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nexeo Solutions Holdings Customer Loyalty vs. Competitors data and gain insights into your customers today.
Nexeo Solutions Holdings Product Quality
4.5/5
Nexeo Solutions Holdings has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Nexeo Solutions Holdings' overall Product Quality score rated by its users and customers.
Nexeo Solutions Holdings Product Information
Nexeo Solutions Holdings’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Consumer Services
Nexeo Solutions Holdings Product Quality vs. Competitors
Compared to its competitors, Nexeo Solutions Holdings's Product Quality score is rated right above Clariant.
| COMPANY | Product Quality Score | |
|---|---|---|
| Nexeo Solutions Holdings | 4.5/5 |
| Clariant | 4.5/5 |
| Clean Harbors | 3.6/5 |
Unlock Nexeo Solutions Holdings Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nexeo Solutions Holdings Product Quality vs. Competitors data and gain insights into your customers today.
Nexeo Solutions Holdings Pricing
Nexeo Solutions Holdings ROI & Value For Money
4.7/5
Nexeo Solutions Holdings has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Nexeo Solutions Holdings' overall ROI score rated by its users and customers.
Nexeo Solutions Holdings Pricing vs. Competitors
Compared to its competitors, Nexeo Solutions Holdings's ROI score is rated right above Clariant.
| COMPANY | Pricing Score | |
|---|---|---|
| Nexeo Solutions Holdings | 4.7/5 |
| Clariant | 4.2/5 |
| Clean Harbors | 3.4/5 |
Unlock Nexeo Solutions Holdings ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nexeo Solutions Holdings ROI vs. Competitors data and gain insights into your customers today.
Nexeo Solutions Holdings Customer Satisfaction (CSAT)
Nexeo Solutions Holdings Customer Satisfaction (CSAT) Score
100 / 100
Nexeo Solutions Holdings has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Nexeo Solutions Holdings Customer Satisfaction vs. Competitors
Compared to its competitors, Nexeo Solutions Holdings's Customer Satisfaction score is rated right above Clariant.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Nexeo Solutions Holdings | 100% |
| Clariant | 100% |
| Clean Harbors | 60% |
Unlock Nexeo Solutions Holdings Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nexeo Solutions Holdings Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Nexeo Solutions Holdings Customer Service
4.7/5
Nexeo Solutions Holdings has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Nexeo Solutions Holdings' overall Customer Service score rated by its users and customers.
About Nexeo Solutions Holdings's Customer Service
Address
3 Waterway Square Place, Suite 1000, Houston, TX 77380
Website
http://www.nexeosolutions.com/
Phone Number
281-297-0700
Nexeo Solutions Holdings Customer Service vs. Competitors
Compared to its competitors, Nexeo Solutions Holdings's Customer Service score is rated right above Clariant.
| COMPANY | Customer Service Score | |
|---|---|---|
| Nexeo Solutions Holdings | 4.7/5 |
| Clariant | 4.2/5 |
| Clean Harbors | 3.4/5 |
Unlock Nexeo Solutions Holdings Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Nexeo Solutions Holdings Customer Service vs. Competitors data and gain insights into your customers today.
Nexeo Solutions Holdings as an Employer
3.2/5
Nexeo Solutions Holdings has a 3.2/5 stars for its overall company culture rated by their employees
bottom
40%
CEO of Nexeo Solutions Holdings
In the Bottom 40% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Nexeo Solutions Holdings scored a 50 for Net Promoter Score and a -40 for Employee Net Promoter Score. NPS gauges how likely a customer of Nexeo Solutions Holdings would recommend the brand to a friend. ENPS measures how likely Nexeo Solutions Holdings employees would recommend working at Nexeo Solutions Holdings to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-40
eNPS Score
| 20% | Promoters |
|---|---|
| 20% | Passive |
| 60% | Detractors |
