100
NPS
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Ninja RMM
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About Ninja RMM's Brand
Among its major competitors, Ninja RMM is ranked in 1st place for NPS while GoTo is 2nd, and ConnectWise is 3rd.
Ninja RMM Ranking
- #1 / 3 of its competitors
Ninja RMM NPS
Ninja RMM's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Ninja RMM's customers would recommend using the product based on a scale of -100 to 100.
Ninja RMM Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Ninja RMM NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
How Other Brands Compare
Ninja RMM is ranked first for NPS among its competitors. GoTo and ConnectWise come in second and third.
Ninja RMM |  GoTo |  ConnectWise | |
| Global Ranking | #- | #291 | #- |
| NPS | 100 | 59 | 27 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Negative | - |
| Valuation Updated every 24 hours for public companies | - | $4.22B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ninja RMM NPS vs. Competitors
Compared to its competitors, Ninja RMM's NPS is rated right above GoTo.
| COMPANY | NPS Score | |
|---|---|---|
| Ninja RMM | 100 |
| GoTo | 59 |
| ConnectWise | 27 |
Ninja RMM as an Employer
4.4/5
Ninja RMM has a 4.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Ninja RMM scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Ninja RMM would recommend the brand to a friend. ENPS measures how likely Ninja RMM employees would recommend working at Ninja RMM to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
