36
NPS
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Olin Corporation
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About Olin Corporation's Brand
Olin Corporation is a Virginia Corporation having its principal executive offices. Among its major competitors, Olin Corporation is ranked in 1st place for NPS while Dow Chemical Company is 2nd, and Remington Arms Company is 3rd.Their current market cap is $6.66B
Brand at a Glance
78%
Customer Loyalty
3.8/5
Product Quality
3.8/5
Pricing
3.9/5
Customer Service
Olin Corporation Ranking
- #1 / 4 of its competitors
Olin Corporation NPS
Olin Corporation's Net Promoter Score (NPS) is a 36 with 62% Promoters, 12% Passives, and 26% Detractors. Net Promoter Score tracks whether Olin Corporation's customers would recommend using the product based on a scale of -100 to 100.
Olin Corporation Overall NPS
| 62% | Promoters |
|---|---|
| 12% | Passives |
| 26% | Detractors |
Olin Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 60 | Jan 2023 | 60 |
Mar 2023 46 | Mar 2023 | 46 |
May 2023 39 | May 2023 | 39 |
Jun 2023 41 | Jun 2023 | 41 |
Jul 2023 44 | Jul 2023 | 44 |
Sep 2023 40 | Sep 2023 | 40 |
Mar 2024 43 | Mar 2024 | 43 |
Jun 2024 39 | Jun 2024 | 39 |
Jul 2024 35 | Jul 2024 | 35 |
Nov 2024 34 | Nov 2024 | 34 |
Dec 2024 36 | Dec 2024 | 36 |
Feb 2025 34 | Feb 2025 | 34 |
How Other Brands Compare
Olin Corporation is ranked first for NPS among its competitors. Dow Chemical Company and Remington Arms Company come in second and third, with Stepan Company coming in at #4. Among those competitors, it is the second most valued company behind Dow Chemical Company .
Olin Corporation |  Dow Chemical Company |  Stepan Company |  Remington Arms Company | |
| Global Ranking | #- | #196 | #- | #- |
| NPS | 36 | 27 | -100 | 27 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $6.66B | $68.56B | $2.86B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Olin Corporation NPS by Gender
Olin Corporation's NPS was rated 33 by Male customers on Comparably.
Male
33
Olin Corporation's NPS was rated 33 by Male customers on Comparably.
50%
Promoters
33%
Passives
17%
Detractors
Female
N/A
Olin Corporation's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Olin Corporation NPS by Ethnicity
Olin Corporation's NPS was rated -40 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -40 | Caucasian | -40 |
Olin Corporation NPS by Age
Olin Corporation's NPS was rated -40 points by customers ages 31-35 on Comparably.
Olin Corporation NPS by Usage
Olin Corporation's NPS was rated the highest by customers who have used Olin Corporation's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years -50 | 5 to 10 Years | -50 |
Over 10 Years 67 | Over 10 Years | 67 |
Olin Corporation NPS vs. Competitors
Compared to its competitors, Olin Corporation's NPS is rated right above Dow Chemical Company .
| COMPANY | NPS Score | |
|---|---|---|
| Olin Corporation | 36 |
| Dow Chemical Company | 27 |
| Remington Arms Company | 27 |
| Superior Plus | -100 |
| Stepan Company | -100 |
Olin Corporation Customer Reviews
Out of the 2 Olin Corporation customer reviews 2 were positive and 0 were constructive. Olin Corporation customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Olin Corporation Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Olin Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Olin Corporation Customer Loyalty Score by Gender
Olin Corporation's Customer Loyalty score was rated 85 by Male customers on Comparably.
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Male
85%
Yes
Female
N/A
Yes
Olin Corporation Customer Loyalty Score by Ethnicity
Olin Corporation's Customer Loyalty score was rated 82% by Caucasian customers on Comparably.
% who answered "Yes"
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82
out of 100
Caucasian
Olin Corporation Customer Loyalty Score by Age
Olin Corporation's Customer Loyalty score was rated 64% by customers ages 31-35 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 64% | 31-35 | 64% |
Olin Corporation Customer Loyalty Score by Usage
Olin Corporation's Customer Loyalty score was rated the highest by customers who have used Olin Corporation's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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Olin Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Olin Corporation's Customer Loyalty score is rated right above Remington Arms Company, and is preceded by Dow Chemical Company .
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Superior Plus | 100% |
| Dow Chemical Company | 79% |
| Olin Corporation | 78% |
| Remington Arms Company | 78% |
| Stepan Company | N/A |
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Olin Corporation Product Quality
3.8/5
Olin Corporation has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Olin Corporation Product Information
Olin Corporation’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://www.olin.com/
- Company Size
- 10,000+ Employees
Industry
Hardware and Devices
Quick Insights into Olin Corporation Product Quality
Olin Corporation's Product Quality score was rated highest by customers who have used Olin Corporation's products/services for Over 10 Years, and rated lowest by customers who have used Olin Corporation's products/services for 5 to 10 Years.
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Ranked Olin Corporation Product Quality the Highest
Ranked Olin Corporation Product Quality the Lowest
Olin Corporation Product Quality Score by Gender
Olin Corporation's Product Quality score was rated 3.8 by Male customers on Comparably.
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Male
3.8/5
Female
N/A
Olin Corporation Product Quality Score by Ethnicity
Olin Corporation's Product Quality score was rated 3.4 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.4 | Caucasian | 3.4 |
Olin Corporation Product Quality Score by Age
Olin Corporation's Product Quality score was rated 3.1 stars by customers ages 31-35 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3.1 | 31-35 | 3.1 |
Olin Corporation Product Quality Score by Usage
Olin Corporation's Product Quality score was rated the highest by customers who have used Olin Corporation's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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Olin Corporation Product Quality vs. Competitors
Compared to its competitors, Olin Corporation's Product Quality score is rated right above Remington Arms Company, and is preceded by Dow Chemical Company .
| COMPANY | Product Quality Score | |
|---|---|---|
| Dow Chemical Company | 4.1/5 |
| Olin Corporation | 3.8/5 |
| Remington Arms Company | 3.2/5 |
| Superior Plus | 2.7/5 |
| Stepan Company | 1.5/5 |
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Olin Corporation Pricing
Olin Corporation ROI & Value For Money
3.8/5
Olin Corporation has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Quick Insights into Olin Corporation ROI
Olin Corporation's ROI score was rated highest by customers who have used Olin Corporation's products/services for Over 10 Years, and rated lowest by customers who have used Olin Corporation's products/services for 5 to 10 Years.
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Ranked Olin Corporation ROI the Highest
Ranked Olin Corporation ROI the Lowest
Olin Corporation ROI Score by Gender
Olin Corporation's ROI score was rated 3.7 by Male customers on Comparably.
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Male
3.7/5
Female
N/A
Olin Corporation ROI Score by Ethnicity
Olin Corporation's ROI score was rated 3.1 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.1 | Caucasian | 3.1 |
Olin Corporation ROI Score by Age
Olin Corporation's ROI score was rated 3 stars by customers ages 31-35 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3 | 31-35 | 3 |
Olin Corporation ROI Score by Usage
Olin Corporation's ROI score was rated the highest by customers who have used Olin Corporation's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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Olin Corporation Pricing vs. Competitors
Compared to its competitors, Olin Corporation's ROI score is rated right above Remington Arms Company, and is preceded by Dow Chemical Company .
| COMPANY | Pricing Score | |
|---|---|---|
| Dow Chemical Company | 3.9/5 |
| Olin Corporation | 3.8/5 |
| Remington Arms Company | 3.6/5 |
| Superior Plus | 2.7/5 |
| Stepan Company | 2/5 |
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Olin Corporation Customer Satisfaction (CSAT)
Olin Corporation Customer Satisfaction (CSAT) Score
76 / 100
Olin Corporation has an overall Customer Satisfaction score of 76 rated by its users and customers.
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Very Satisfied
36%
Satisfied
40%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
8%
Very Dissatisfied
4%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Olin Corporation Customer Satisfaction
Olin Corporation's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked Olin Corporation Customer Satisfaction the Highest
Olin Corporation Customer Satisfaction Score by Gender
Olin Corporation's Customer Satisfaction score was rated 60 by Male customers on Comparably.
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60 / 100
MaleVery Satisfied | 40% | |
|---|---|---|
Satisfied | 20% | |
Neither Satisfied nor Dissatisfied | 20% | |
Dissatisfied | 20% | |
Very Dissatisfied | 0% |
Olin Corporation Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Olin Corporation's Customer Satisfaction (CSAT) score was rated 80% according to Caucasian users and customers.
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80 / 100
Very Satisfied
20%
Satisfied
60%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
0%
Olin Corporation Customer Satisfaction Score by Age
Olin Corporation's Customer Satisfaction score was rated 60 points by customers ages 31-35 on Comparably.
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0
20
40
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100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 60% |
Olin Corporation Customer Satisfaction Score by Usage
Olin Corporation's Customer Satisfaction score was rated 67 points by customers who have used Olin Corporation's products/services for 5 to 10 Years.
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Olin Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Olin Corporation's Customer Satisfaction score is rated right above Dow Chemical Company .
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Olin Corporation | 76% |
| Dow Chemical Company | 76% |
| Remington Arms Company | 51% |
| Superior Plus | 0% |
| Stepan Company | 0% |
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Olin Corporation Customer Service
3.9/5
Olin Corporation has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About Olin Corporation's Customer Service
Address
Clarkton, MO
Website
http://www.olin.com/
Phone Number
6182583370
Quick Insights into Olin Corporation Customer Service
Olin Corporation's Customer Service score was rated highest by customers who have used Olin Corporation's products/services for Over 10 Years, and rated lowest by customers who have used Olin Corporation's products/services for 5 to 10 Years.
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Ranked Olin Corporation Customer Service the Highest
Ranked Olin Corporation Customer Service the Lowest
Olin Corporation Customer Service Score by Gender
Olin Corporation's Customer Service score was rated 3.9 by Male customers on Comparably.
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Male
3.9/5
Female
N/A
Olin Corporation Customer Service Score by Ethnicity
Olin Corporation's Customer Service score was rated 3.3 stars by Caucasian customers on Comparably.
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0
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40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Olin Corporation Customer Service Score by Age
Olin Corporation's Customer Service score was rated 3 stars by customers ages 31-35 on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 3 | 31-35 | 3 |
Olin Corporation Customer Service Score by Usage
Olin Corporation's Customer Service score was rated the highest by customers who have used Olin Corporation's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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Olin Corporation Customer Service vs. Competitors
Compared to its competitors, Olin Corporation's Customer Service score is rated right above Dow Chemical Company , and is preceded by Superior Plus.
| COMPANY | Customer Service Score | |
|---|---|---|
| Superior Plus | 4.5/5 |
| Olin Corporation | 3.9/5 |
| Dow Chemical Company | 3.9/5 |
| Remington Arms Company | 3.1/5 |
| Stepan Company | 2/5 |
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Olin Corporation as an Employer
2.2/5
Olin Corporation has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Olin Corporation scored a 36 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Olin Corporation would recommend the brand to a friend. ENPS measures how likely Olin Corporation employees would recommend working at Olin Corporation to a friend.
Net Promoter Score
36
NPS Score
| 62% | Promoters |
|---|---|
| 12% | Passive |
| 26% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 22% | Promoters |
|---|---|
| 23% | Passive |
| 55% | Detractors |
