-100
NPS
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OneSubsea
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About OneSubsea's Brand
Manufacturer of products and systems for the oil and gas industry. The company supplies subsea equipment to the international Oil & Gas industry. Its production area includes subsea boosting and compression, subsea multiphase, wetgas measurement and sampling and swivels and hydrocarbon loading systems. Among its major competitors, OneSubsea is ranked in 3rd place for NPS while Schlumberger is 1st, and Aker Solutions is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
OneSubsea Ranking
- #3 / 3 of its competitors
OneSubsea NPS
OneSubsea's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether OneSubsea's customers would recommend using the product based on a scale of -100 to 100.
OneSubsea Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
OneSubsea NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 -100 | Aug 2021 | -100 |
How Other Brands Compare
OneSubsea is ranked third for NPS among its competitors. Schlumberger and Aker Solutions come in first and second.
OneSubsea |  Schlumberger |  Aker Solutions | |
| Global Ranking | #- | #603 | #- |
| NPS | -100 | 33 | -100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $2.86B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
OneSubsea NPS vs. Competitors
Compared to its competitors, OneSubsea's NPS is rated right below Aker Solutions.
| COMPANY | NPS Score | |
|---|---|---|
| Schlumberger | 33 |
| Aker Solutions | -100 |
| OneSubsea | -100 |
OneSubsea Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of OneSubsea users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
OneSubsea Customer Loyalty vs. Competitors
Compared to its competitors, OneSubsea's Customer Loyalty score is rated right below Schlumberger.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Aker Solutions | 100% |
| Schlumberger | 81% |
| OneSubsea | 10% |
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OneSubsea Product Quality
1.5/5
OneSubsea has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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OneSubsea Product Information
OneSubsea’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.onesubsea.com
- Company Size
- 501-1,000 Employees
OneSubsea Product Quality vs. Competitors
Compared to its competitors, OneSubsea's Product Quality score is rated right below Schlumberger.
| COMPANY | Product Quality Score | |
|---|---|---|
| Aker Solutions | 5/5 |
| Schlumberger | 4/5 |
| OneSubsea | 1.5/5 |
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OneSubsea Pricing
OneSubsea ROI & Value For Money
1.5/5
OneSubsea has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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OneSubsea Pricing vs. Competitors
Compared to its competitors, OneSubsea's ROI score is rated right below Aker Solutions.
| COMPANY | Pricing Score | |
|---|---|---|
| Schlumberger | 3.9/5 |
| Aker Solutions | 3/5 |
| OneSubsea | 1.5/5 |
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OneSubsea Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
OneSubsea Customer Satisfaction vs. Competitors
Compared to its competitors, OneSubsea's Customer Satisfaction score is rated right below Aker Solutions.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Schlumberger | 81% |
| Aker Solutions | 0% |
| OneSubsea | 0% |
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OneSubsea Customer Service
1.5/5
OneSubsea has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About OneSubsea's Customer Service
Address
Sandslikroken 140, Sandsli, N-5862
Website
www.onesubsea.com
OneSubsea Customer Service vs. Competitors
Compared to its competitors, OneSubsea's Customer Service score is rated right below Aker Solutions.
| COMPANY | Customer Service Score | |
|---|---|---|
| Schlumberger | 4/5 |
| Aker Solutions | 3/5 |
| OneSubsea | 1.5/5 |
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Consumer vs. Employees
OneSubsea scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of OneSubsea would recommend the brand to a friend. ENPS measures how likely OneSubsea employees would recommend working at OneSubsea to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
