54
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Panopta
Marketing or Exec? Claim Your Free Account
About Panopta's Brand
Advanced Server Monitoring Service Among its major competitors, Panopta is ranked in 1st place for NPS while LogicMonitor is 2nd, and Pingdom is 3rd.
Brand at a Glance
4.3/5
Product Quality
4.4/5
Pricing
5/5
Customer Service
Panopta Ranking
- #1 / 4 of its competitors
Panopta NPS
Panopta's Net Promoter Score (NPS) is a 54 with 68% Promoters, 18% Passives, and 14% Detractors. Net Promoter Score tracks whether Panopta's customers would recommend using the product based on a scale of -100 to 100.
Panopta Overall NPS
| 68% | Promoters |
|---|---|
| 18% | Passives |
| 14% | Detractors |
Panopta NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 55 | Aug 2020 | 55 |
How Other Brands Compare
Panopta is ranked first for NPS among its competitors. LogicMonitor and Pingdom come in second and third, with Datadog coming in at #4.
Panopta |  Datadog |  LogicMonitor |  Pingdom | |
| Global Ranking | #- | #699 | #- | #- |
| NPS | 54 | 29 | 53 | 37 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $19.33B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Panopta NPS by Usage
Panopta's NPS was rated 37 points by customers who have used Panopta's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 37 | 1 to 2 Years | 37 |
Panopta NPS vs. Competitors
Compared to its competitors, Panopta's NPS is rated right above LogicMonitor.
| COMPANY | NPS Score | |
|---|---|---|
| Panopta | 54 |
| LogicMonitor | 53 |
| Pingdom | 37 |
| Datadog | 29 |
 | Scout Monitoring | N/A |
Panopta Product Quality
4.3/5
Panopta has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Panopta's overall Product Quality score rated by its users and customers.
Panopta Product Information
Panopta serves markets in the United States, Asia, China, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, and Latin America. Panopta supports iOS and Android devices and offers products for small, medium, and large sized businesses.
Panopta’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://www.panopta.com
- Company Size
- 11-50 Employees
Industry
Tech
Ecommerce and Marketplaces
Languages Supported
English
Product Type
Incident Management Software
Website Monitoring Software
Application Monitoring & Performance Software
System Administration Software
IT, Server & Network Monitoring Software
IT Management Software
IT Service Management (ITSM) Software
Data Center Management Software
Network Monitoring Software
Panopta Product Quality vs. Competitors
Compared to its competitors, Panopta's Product Quality score is rated right above Pingdom, and is preceded by Scout Monitoring.
| COMPANY | Product Quality Score | |
|---|---|---|
| Scout Monitoring | 5/5 |
| Panopta | 4.3/5 |
| Pingdom | 4.2/5 |
| Datadog | 4.1/5 |
| LogicMonitor | 4.1/5 |
Unlock Panopta Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Panopta Product Quality vs. Competitors data and gain insights into your customers today.
Panopta Pricing
Panopta ROI & Value For Money
4.4/5
Panopta has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Panopta's overall ROI score rated by its users and customers.
Panopta Pricing Plans
Panopta has a pricing structure that accommodates small, medium, and large businesses. Starting from $49/month, Panopta uses a subscription model and offers the following: Panopta runs on a purely recurring fee model with no setup fees or contracts. Your fees only increase as your number of servers increases and you and You can also try Panopta for free with our 30 day free trial offer. Sign up by visiting our website..
Who Uses Panopta?
Small Businesses
Medium Businesses
Large Enterprises
Panopta Pricing vs. Competitors
Compared to its competitors, Panopta's ROI score is rated right above LogicMonitor.
| COMPANY | Pricing Score | |
|---|---|---|
| Panopta | 4.4/5 |
| LogicMonitor | 4.3/5 |
| Datadog | 4.1/5 |
| Pingdom | 4/5 |
| Scout Monitoring | N/A |
Unlock Panopta ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Panopta ROI vs. Competitors data and gain insights into your customers today.
Panopta Customer Service
5/5
Panopta has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Panopta's overall Customer Service score rated by its users and customers.
About Panopta's Customer Service
Address
213 W. Institute Place, 411, Chicago, IL
Website
http://www.panopta.com
Phone Number
800-606-7153
Panopta Customer Service vs. Competitors
Compared to its competitors, Panopta's Customer Service score is rated right above Datadog.
| COMPANY | Customer Service Score | |
|---|---|---|
| Panopta | 5/5 |
| Datadog | 4.1/5 |
| LogicMonitor | 3.9/5 |
| Pingdom | 3.7/5 |
| Scout Monitoring | N/A |
Unlock Panopta Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Panopta Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Panopta scored a 54 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Panopta would recommend the brand to a friend. ENPS measures how likely Panopta employees would recommend working at Panopta to a friend.
Net Promoter Score
54
NPS Score
| 68% | Promoters |
|---|---|
| 18% | Passive |
| 14% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
