Pattern Energy Group NPS & Customer Reviews

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Pattern Energy Group

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Pattern Energy Group

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About Pattern Energy Group's Brand

Pattern is a premium independent power company. We own and operate eight wind power projects in the United States, Canada and Chile that Among its major competitors, Pattern Energy Group is ranked in 1st place for NPS while Element Power is 2nd, and Siemens is 3rd.Their current market cap is $2.63B

Brand at a Glance

100%

Customer Loyalty

5/5

Product Quality

5/5

Pricing

5/5

Customer Service

Pattern Energy Group Ranking

^#1 / 4 of its competitors

Pattern Energy Group NPS

Pattern Energy Group's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Pattern Energy Group's customers would recommend using the product based on a scale of -100 to 100.

Pattern Energy Group Overall NPS

100

NPS

100%	Promoters
0%	Passives
0%	Detractors

Pattern Energy Group NPS Trend

-100

-50

100

Summary	Date	Score
Jul 2024 100	Jul 2024	100
Jun 2026 100	Jun 2026	100

How Other Brands Compare

Pattern Energy Group is ranked first for NPS among its competitors. Element Power and Siemens come in second and third, with TerraForm Global coming in at #4. Among those competitors, it is the most valued company behind TerraForm Global.

	Pattern Energy Group	Siemens	TerraForm Global	Element Power
Global Ranking	#-	#499	#-	#-
NPS	100	37	-	100
Valuation Updated every 24 hours for public companies	$2.63B	-	$4.38B	$71.42M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Pattern Energy Group NPS vs. Competitors

Compared to its competitors, Pattern Energy Group's NPS is rated right above Element Power.

COMPANY		NPS Score
	Pattern Energy Group	100
	Element Power	100
	Siemens	37
	Invenergy	7
	Mazlo	N/A
	TerraForm Global	N/A

Pattern Energy Group Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Pattern Energy Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100

100%

Pattern Energy Group Customer Loyalty vs. Competitors

Compared to its competitors, Pattern Energy Group's Customer Loyalty score is rated right above Invenergy.

COMPANY		Customer Loyalty Score
	Pattern Energy Group	100%
	Invenergy	81%
	Siemens	79%
	Element Power	N/A
	Mazlo	N/A
	TerraForm Global	N/A

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Pattern Energy Group Product Quality

5/5

Pattern Energy Group has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Pattern Energy Group Product Information

Pattern Energy Group’s product quality score is a 5 out of 5 as rated by its users and customers.

Website: http://patternenergy.com

Company Size: 51-200 Employees

Industry

Tech

Energy

Pattern Energy Group Product Quality vs. Competitors

Compared to its competitors, Pattern Energy Group's Product Quality score is rated right above Element Power.

COMPANY		Product Quality Score
	Pattern Energy Group	5/5
	Element Power	5/5
	Siemens	4/5
	Invenergy	3.5/5
	Mazlo	N/A
	TerraForm Global	N/A

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Pattern Energy Group Pricing

Pattern Energy Group ROI & Value For Money

5/5

Pattern Energy Group has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Pattern Energy Group Pricing vs. Competitors

Compared to its competitors, Pattern Energy Group's ROI score is rated right above Invenergy.

COMPANY		Pricing Score
	Pattern Energy Group	5/5
	Invenergy	4/5
	Siemens	4/5
	Element Power	2/5
	Mazlo	N/A
	TerraForm Global	N/A

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Pattern Energy Group Customer Satisfaction (CSAT)

Pattern Energy Group Customer Satisfaction (CSAT) Score

100 / 100

Pattern Energy Group has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	100%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

100%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Pattern Energy Group Customer Satisfaction vs. Competitors

Compared to its competitors, Pattern Energy Group's Customer Satisfaction score is rated right above Invenergy.

COMPANY		Customer Satisfaction (CSAT) Score
	Pattern Energy Group	100%
	Invenergy	91%
	Siemens	78%
	Element Power	0%
	Mazlo	0%
	TerraForm Global	0%

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Pattern Energy Group Customer Service

5/5

Pattern Energy Group has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About Pattern Energy Group's Customer Service

Address

Pier 1, Bay 3, San Francisco, CA

Website

http://patternenergy.com

Phone Number

415-283-4000

Pattern Energy Group Customer Service vs. Competitors

Compared to its competitors, Pattern Energy Group's Customer Service score is rated right above Siemens.

COMPANY		Customer Service Score
	Pattern Energy Group	5/5
	Siemens	4/5
	Invenergy	4/5
	Element Power	N/A
	Mazlo	N/A
	TerraForm Global	N/A

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Pattern Energy Group as an Employer

4.1/5

Pattern Energy Group has a 4.1/5 stars for its overall company culture rated by their employees

top

CEO of Pattern Energy Group

Michael Garland

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Pattern Energy Group scored a 100 for Net Promoter Score and a 40 for Employee Net Promoter Score. NPS gauges how likely a customer of Pattern Energy Group would recommend the brand to a friend. ENPS measures how likely Pattern Energy Group employees would recommend working at Pattern Energy Group to a friend.

Net Promoter Score

100

NPS Score

100%	Promoters
0%	Passive
0%	Detractors

Employee Net Promoter Score

eNPS Score

60%	Promoters
20%	Passive
20%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail