16
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
PDF Solutions
Marketing or Exec? Claim Your Free Account
About PDF Solutions' Brand
PDF Solutions, Inc. is the leading provider of yield improvement technologies and services for the IC manufacturing process life cycle Among its major competitors, PDF Solutions is ranked in 2nd place for NPS while Applied Materials is 1st, and Microvision is 3rd.Their current market cap is $1.70B
Brand at a Glance
100%
Customer Loyalty
3.2/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
PDF Solutions Ranking
- #2 / 4 of its competitors
PDF Solutions NPS
PDF Solutions's Net Promoter Score (NPS) is a 16 with 33% Promoters, 50% Passives, and 17% Detractors. Net Promoter Score tracks whether PDF Solutions's customers would recommend using the product based on a scale of -100 to 100.
PDF Solutions Overall NPS
| 33% | Promoters |
|---|---|
| 50% | Passives |
| 17% | Detractors |
PDF Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
Jan 2023 33 | Jan 2023 | 33 |
Aug 2024 25 | Aug 2024 | 25 |
Dec 2024 20 | Dec 2024 | 20 |
Mar 2025 17 | Mar 2025 | 17 |
How Other Brands Compare
PDF Solutions is ranked second for NPS among its competitors. Applied Materials and Microvision come in first and third, with NanoLumens coming in at #4. Among those competitors, it is the second most valued company behind Applied Materials.
PDF Solutions |  Applied Materials |  Microvision |  NanoLumens | |
| Global Ranking | #- | #485 | #- | #- |
| NPS | 16 | 27 | -100 | - |
| Valuation Updated every 24 hours for public companies | $1.70B | $109.62B | $706.08M | $55.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PDF Solutions NPS vs. Competitors
Compared to its competitors, PDF Solutions's NPS is rated right above Micrel, and is preceded by Applied Materials.
| COMPANY | NPS Score | |
|---|---|---|
| Applied Materials | 27 |
| PDF Solutions | 16 |
 | Micrel | N/A |
| Microvision | -100 |
PDF Solutions Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of PDF Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PDF Solutions Customer Loyalty vs. Competitors
Compared to its competitors, PDF Solutions's Customer Loyalty score is rated right above Microvision.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| PDF Solutions | 100% |
| Microvision | 100% |
| Applied Materials | 74% |
| Micrel | N/A |
Unlock PDF Solutions Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full PDF Solutions Customer Loyalty vs. Competitors data and gain insights into your customers today.
PDF Solutions Product Quality
3.2/5
PDF Solutions has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock PDF Solutions' overall Product Quality score rated by its users and customers.
PDF Solutions Product Information
PDF Solutions’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://www.pdf.com
- Company Size
- 201-500 Employees
Industry
Semiconductors
PDF Solutions Product Quality vs. Competitors
Compared to its competitors, PDF Solutions's Product Quality score is rated right above Micrel, and is preceded by Applied Materials.
| COMPANY | Product Quality Score | |
|---|---|---|
| Microvision | 4/5 |
| Applied Materials | 3.8/5 |
| PDF Solutions | 3.2/5 |
| Micrel | N/A |
Unlock PDF Solutions Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full PDF Solutions Product Quality vs. Competitors data and gain insights into your customers today.
PDF Solutions Pricing
PDF Solutions ROI & Value For Money
4.5/5
PDF Solutions has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PDF Solutions' overall ROI score rated by its users and customers.
PDF Solutions Pricing vs. Competitors
Compared to its competitors, PDF Solutions's ROI score is rated right above Applied Materials.
| COMPANY | Pricing Score | |
|---|---|---|
| PDF Solutions | 4.5/5 |
| Applied Materials | 3.7/5 |
| Microvision | 2.5/5 |
| Micrel | N/A |
Unlock PDF Solutions ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full PDF Solutions ROI vs. Competitors data and gain insights into your customers today.
PDF Solutions Customer Satisfaction (CSAT)
PDF Solutions Customer Satisfaction (CSAT) Score
75 / 100
PDF Solutions has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
PDF Solutions Customer Satisfaction vs. Competitors
Compared to its competitors, PDF Solutions's Customer Satisfaction score is rated right above Microvision, and is preceded by Applied Materials.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Applied Materials | 75% |
| PDF Solutions | 75% |
| Microvision | 0% |
| Micrel | 0% |
Unlock PDF Solutions Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full PDF Solutions Customer Satisfaction vs. Competitors data and gain insights into your customers today.
PDF Solutions Customer Service
4.5/5
PDF Solutions has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PDF Solutions' overall Customer Service score rated by its users and customers.
About PDF Solutions's Customer Service
Address
2858 De La Cruz Blvd, Santa Clara, CA 95050
Website
http://www.pdf.com
Phone Number
408-280-7900
PDF Solutions's Social Links
PDF Solutions Customer Service vs. Competitors
Compared to its competitors, PDF Solutions's Customer Service score is rated right above Applied Materials.
| COMPANY | Customer Service Score | |
|---|---|---|
| PDF Solutions | 4.5/5 |
| Applied Materials | 3.7/5 |
| Microvision | 2.5/5 |
| Micrel | N/A |
Unlock PDF Solutions Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full PDF Solutions Customer Service vs. Competitors data and gain insights into your customers today.
PDF Solutions as an Employer
3.7/5
PDF Solutions has a 3.7/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
PDF Solutions scored a 16 for Net Promoter Score and a -1 for Employee Net Promoter Score. NPS gauges how likely a customer of PDF Solutions would recommend the brand to a friend. ENPS measures how likely PDF Solutions employees would recommend working at PDF Solutions to a friend.
Net Promoter Score
16
NPS Score
| 33% | Promoters |
|---|---|
| 50% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
-1
eNPS Score
| 37% | Promoters |
|---|---|
| 25% | Passive |
| 38% | Detractors |
