-100
NPS
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PeekYou
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About PeekYou's Brand
PeekYou is a people search engine that allows its users to find and contact individuals online. Among its major competitors, PeekYou is ranked in 3rd place for NPS while LinkedIn is 1st, and Wink is 2nd.
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
1.5/5
Pricing
5/5
Customer Service
PeekYou Ranking
- #3 / 4 of its competitors
PeekYou NPS
PeekYou's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether PeekYou's customers would recommend using the product based on a scale of -100 to 100.
PeekYou Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
PeekYou NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2026 -100 | Mar 2026 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PeekYou Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of PeekYou users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PeekYou Customer Loyalty vs. Competitors
Compared to its competitors, PeekYou's Customer Loyalty score is rated right above Ark, and is preceded by Wink.
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PeekYou Product Quality
2.5/5
PeekYou has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PeekYou's overall Product Quality score rated by its users and customers.
PeekYou Product Information
PeekYou’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.peekyou.com
Industry
Tech
AdTech
Enterprise
Media
SaaS
Social
Sports & Entertainment
PeekYou Product Quality vs. Competitors
Compared to its competitors, PeekYou's Product Quality score is rated right above Wink, and is preceded by LinkedIn.
Unlock PeekYou Product Quality vs. Competitors Data
VS
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PeekYou Pricing
PeekYou ROI & Value For Money
1.5/5
PeekYou has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PeekYou's overall ROI score rated by its users and customers.
PeekYou Pricing vs. Competitors
Compared to its competitors, PeekYou's ROI score is rated right above Ark, and is preceded by Wink.
Unlock PeekYou ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full PeekYou ROI vs. Competitors data and gain insights into your customers today.
PeekYou Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
PeekYou Customer Satisfaction vs. Competitors
Compared to its competitors, PeekYou's Customer Satisfaction score is rated right above Ark, and is preceded by Wink.
Unlock PeekYou Customer Satisfaction vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full PeekYou Customer Satisfaction vs. Competitors data and gain insights into your customers today.
PeekYou Customer Service
5/5
PeekYou has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About PeekYou's Customer Service
Address
New York City, NY
Website
http://www.peekyou.com
PeekYou Customer Service vs. Competitors
Compared to its competitors, PeekYou's Customer Service score is rated right above LinkedIn.
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