50
NPS
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Pepsi Bottling Venture
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About Pepsi Bottling Venture's Brand
Among its major competitors, Pepsi Bottling Venture is ranked in 1st place for NPS while Red Bull is 2nd, and FIJI Water is 3rd.
Brand at a Glance
72%
Customer Loyalty
4.1/5
Product Quality
4.3/5
Pricing
4.1/5
Customer Service
Pepsi Bottling Venture Ranking
- #1 / 4 of its competitors
Pepsi Bottling Venture NPS
Pepsi Bottling Venture's Net Promoter Score (NPS) is a 50 with 75% Promoters, 0% Passives, and 25% Detractors. Net Promoter Score tracks whether Pepsi Bottling Venture's customers would recommend using the product based on a scale of -100 to 100.
Pepsi Bottling Venture Overall NPS
| 75% | Promoters |
|---|---|
| 0% | Passives |
| 25% | Detractors |
Pepsi Bottling Venture NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2020 -100 | Apr 2020 | -100 |
May 2020 0 | May 2020 | 0 |
Feb 2021 33 | Feb 2021 | 33 |
May 2021 0 | May 2021 | 0 |
Jul 2021 20 | Jul 2021 | 20 |
Mar 2022 33 | Mar 2022 | 33 |
Apr 2022 43 | Apr 2022 | 43 |
May 2023 50 | May 2023 | 50 |
How Other Brands Compare
Pepsi Bottling Venture is ranked first for NPS among its competitors. Red Bull and FIJI Water come in second and third, with Soylent coming in at #4.
Pepsi Bottling Venture |  Red Bull |  FIJI Water |  Soylent | |
| Global Ranking | #- | #38 | #- | #- |
| NPS | 50 | 42 | 28 | -18 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pepsi Bottling Venture NPS by Gender
Pepsi Bottling Venture's NPS was rated 100 by Male customers on Comparably.
Male
100
Pepsi Bottling Venture's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Pepsi Bottling Venture's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Pepsi Bottling Venture NPS by Usage
Pepsi Bottling Venture's NPS was rated 34 points by customers who have used Pepsi Bottling Venture's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years 34 | Over 10 Years | 34 |
Pepsi Bottling Venture NPS vs. Competitors
Compared to its competitors, Pepsi Bottling Venture's NPS is rated right above Red Bull.
| COMPANY | NPS Score | |
|---|---|---|
| Pepsi Bottling Venture | 50 |
| Red Bull | 42 |
| FIJI Water | 28 |
| Soylent | -18 |
Pepsi Bottling Venture Customer Loyalty
72%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
72% of Pepsi Bottling Venture users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Pepsi Bottling Venture Customer Loyalty Score by Gender
Pepsi Bottling Venture's Customer Loyalty score was rated 70 by Male customers on Comparably.
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Male
70%
Yes
Female
N/A
Yes
Pepsi Bottling Venture Customer Loyalty Score by Usage
Pepsi Bottling Venture's Customer Loyalty score was rated 70% by customers who have used Pepsi Bottling Venture's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Pepsi Bottling Venture Customer Loyalty vs. Competitors
Compared to its competitors, Pepsi Bottling Venture's Customer Loyalty score is rated right above Soylent, and is preceded by FIJI Water.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Red Bull | 81% |
| FIJI Water | 79% |
| Pepsi Bottling Venture | 72% |
| Soylent | 58% |
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Pepsi Bottling Venture Product Quality
4.1/5
Pepsi Bottling Venture has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Pepsi Bottling Venture Product Information
Pepsi Bottling Venture’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Company Size
- 501-1,000 Employees
Industry
Beverage, Wine and Spirits
Quick Insights into Pepsi Bottling Venture Product Quality
Pepsi Bottling Venture's Product Quality score was rated highest by Male customers.
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Ranked Pepsi Bottling Venture Product Quality the Highest
Pepsi Bottling Venture Product Quality Score by Gender
Pepsi Bottling Venture's Product Quality score was rated 4.6 by Male customers on Comparably.
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Male
4.6/5
Female
N/A
Pepsi Bottling Venture Product Quality Score by Usage
Pepsi Bottling Venture's Product Quality score was rated 4.3 stars by customers who have used Pepsi Bottling Venture's products/services for Over 10 Years.
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Pepsi Bottling Venture Product Quality vs. Competitors
Compared to its competitors, Pepsi Bottling Venture's Product Quality score is rated right above Soylent, and is preceded by FIJI Water.
| COMPANY | Product Quality Score | |
|---|---|---|
| Red Bull | 4.2/5 |
| FIJI Water | 4.1/5 |
| Pepsi Bottling Venture | 4.1/5 |
| Soylent | 3.7/5 |
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Pepsi Bottling Venture Pricing
Pepsi Bottling Venture ROI & Value For Money
4.3/5
Pepsi Bottling Venture has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Quick Insights into Pepsi Bottling Venture ROI
Pepsi Bottling Venture's ROI score was rated highest by Male customers.
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Ranked Pepsi Bottling Venture ROI the Highest
Pepsi Bottling Venture ROI Score by Gender
Pepsi Bottling Venture's ROI score was rated 5 by Male customers on Comparably.
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Male
5/5
Female
N/A
Pepsi Bottling Venture ROI Score by Usage
Pepsi Bottling Venture's ROI score was rated 4.8 stars by customers who have used Pepsi Bottling Venture's products/services for Over 10 Years.
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Pepsi Bottling Venture Pricing vs. Competitors
Compared to its competitors, Pepsi Bottling Venture's ROI score is rated right above Red Bull.
| COMPANY | Pricing Score | |
|---|---|---|
| Pepsi Bottling Venture | 4.3/5 |
| Red Bull | 3.8/5 |
| FIJI Water | 3.7/5 |
| Soylent | 3.4/5 |
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Pepsi Bottling Venture Customer Satisfaction (CSAT)
Pepsi Bottling Venture Customer Satisfaction (CSAT) Score
100 / 100
Pepsi Bottling Venture has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Pepsi Bottling Venture Customer Satisfaction vs. Competitors
Compared to its competitors, Pepsi Bottling Venture's Customer Satisfaction score is rated right above Red Bull.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Pepsi Bottling Venture | 100% |
| Red Bull | 82% |
| FIJI Water | 78% |
| Soylent | 50% |
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Pepsi Bottling Venture Customer Service
4.1/5
Pepsi Bottling Venture has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About Pepsi Bottling Venture's Customer Service
Address
New York City, NY
Website
http://www.pepsibottlingventures.com/
Quick Insights into Pepsi Bottling Venture Customer Service
Pepsi Bottling Venture's Customer Service score was rated highest by Male customers.
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Ranked Pepsi Bottling Venture Customer Service the Highest
Pepsi Bottling Venture Customer Service Score by Gender
Pepsi Bottling Venture's Customer Service score was rated 5 by Male customers on Comparably.
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Male
5/5
Female
N/A
Pepsi Bottling Venture Customer Service Score by Usage
Pepsi Bottling Venture's Customer Service score was rated 4.6 stars by customers who have used Pepsi Bottling Venture's products/services for Over 10 Years.
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Pepsi Bottling Venture Customer Service vs. Competitors
Compared to its competitors, Pepsi Bottling Venture's Customer Service score is rated right above Red Bull.
| COMPANY | Customer Service Score | |
|---|---|---|
| Pepsi Bottling Venture | 4.1/5 |
| Red Bull | 4/5 |
| FIJI Water | 3.9/5 |
| Soylent | 3.7/5 |
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Pepsi Bottling Venture as an Employer
3.6/5
Pepsi Bottling Venture has a 3.6/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
Pepsi Bottling Venture scored a 50 for Net Promoter Score and a -4 for Employee Net Promoter Score. NPS gauges how likely a customer of Pepsi Bottling Venture would recommend the brand to a friend. ENPS measures how likely Pepsi Bottling Venture employees would recommend working at Pepsi Bottling Venture to a friend.
Net Promoter Score
50
NPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
-4
eNPS Score
| 36% | Promoters |
|---|---|
| 24% | Passive |
| 40% | Detractors |
