-100
NPS
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Perceptyx
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About Perceptyx's Brand
Perceptyx is the Employee Experience (EX) transformation company, providing enterprise-grade employee listening, analytics, and behavioral science that activates people and delivers business impact. More than 600 global enterprises, including one-third of the Fortune 100, use Perceptyx’s multi-channel employee listening, AI-powered recommendations, and personalized coaching to close the loop between insights and action. With an unrivaled technology platform and an in-house team of EX Experts, Perceptyx makes it easy for managers, HR executives, and business leaders to align their key business and talent priorities and drive positive organizational change. Learn more at www.perceptyx.com. Among its major competitors, Perceptyx is ranked in 3rd place for NPS while Qualtrics is 1st, and Medallia is 2nd.
Perceptyx Ranking
- #3 / 3 of its competitors
Perceptyx NPS
Perceptyx's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Perceptyx's customers would recommend using the product based on a scale of -100 to 100.
Perceptyx Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Perceptyx NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 -100 | Dec 2023 | -100 |
How Other Brands Compare
Perceptyx is ranked third for NPS among its competitors. Qualtrics and Medallia come in first and second.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Perceptyx as an Employer
4.8/5
Perceptyx has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Perceptyx scored a -100 for Net Promoter Score and a 68 for Employee Net Promoter Score. NPS gauges how likely a customer of Perceptyx would recommend the brand to a friend. ENPS measures how likely Perceptyx employees would recommend working at Perceptyx to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
68
eNPS Score
| 74% | Promoters |
|---|---|
| 20% | Passive |
| 6% | Detractors |
