-100
NPS
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PetroChina Company
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About PetroChina Company's Brand
Among its major competitors, PetroChina Company is ranked in 3rd place for NPS while Royal Dutch Shell is 1st, and Energy Transfer Equity is 2nd.Their current market cap is $9.94B
PetroChina Company Ranking
- #3 / 4 of its competitors
PetroChina Company NPS
PetroChina Company's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether PetroChina Company's customers would recommend using the product based on a scale of -100 to 100.
PetroChina Company Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
PetroChina Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 -100 | Oct 2023 | -100 |
How Other Brands Compare
PetroChina Company is ranked third for NPS among its competitors. Royal Dutch Shell and Energy Transfer Equity come in first and second, with Rice Energy coming in at #4. Among those competitors, it is the third most valued company behind Royal Dutch Shell.
PetroChina Company |  Royal Dutch Shell |  Energy Transfer Equity |  Rice Energy | |
| Global Ranking | #- | #496 | #- | #- |
| NPS | -100 | 34 | -50 | - |
| Valuation Updated every 24 hours for public companies | $9.94B | $63.46B | $18.67B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PetroChina Company NPS vs. Competitors
Compared to its competitors, PetroChina Company's NPS is rated right below Energy Transfer Equity.
| COMPANY | NPS Score | |
|---|---|---|
| Royal Dutch Shell | 34 |
| Rice Energy | N/A |
| Energy Transfer Equity | -50 |
| PetroChina Company | -100 |
Consumer vs. Employees
PetroChina Company scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of PetroChina Company would recommend the brand to a friend. ENPS measures how likely PetroChina Company employees would recommend working at PetroChina Company to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
