100
NPS
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pladis Global
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About pladis Global's Brand
Among its major competitors, pladis Global is ranked in 1st place for NPS while Mondelez International North America is 2nd, and Nestle USA is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
pladis Global Ranking
- #1 / 4 of its competitors
pladis Global NPS
pladis Global's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether pladis Global's customers would recommend using the product based on a scale of -100 to 100.
pladis Global Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
pladis Global NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 100 | May 2023 | 100 |
How Other Brands Compare
pladis Global is ranked first for NPS among its competitors. Mondelez International North America and Nestle USA come in second and third, with Premier Foods coming in at #4.
pladis Global |  Nestle USA |  Mondelez International North America |  Premier Foods | |
| Global Ranking | #- | #141 | #988 | #- |
| NPS | 100 | 22 | 31 | -50 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $315.74B | $76.69B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
pladis Global NPS vs. Competitors
Compared to its competitors, pladis Global's NPS is rated right above Mondelez International North America.
| COMPANY | NPS Score | |
|---|---|---|
| pladis Global | 100 |
| Mondelez International North America | 31 |
| Nestle USA | 22 |
| Premier Foods | -50 |
pladis Global Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of pladis Global users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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pladis Global Customer Loyalty vs. Competitors
Compared to its competitors, pladis Global's Customer Loyalty score is rated right above Premier Foods.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| pladis Global | 100% |
| Premier Foods | 100% |
| Nestle USA | 79% |
| Mondelez International North America | 78% |
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pladis Global Product Quality
5/5
pladis Global has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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pladis Global Product Information
pladis Global’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.pladisglobal.com
- Company Size
- 10,000+ Employees
pladis Global Product Quality vs. Competitors
Compared to its competitors, pladis Global's Product Quality score is rated right above Mondelez International North America.
| COMPANY | Product Quality Score | |
|---|---|---|
| pladis Global | 5/5 |
| Mondelez International North America | 4/5 |
| Premier Foods | 4/5 |
| Nestle USA | 3.9/5 |
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pladis Global Pricing
pladis Global ROI & Value For Money
5/5
pladis Global has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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pladis Global Pricing vs. Competitors
Compared to its competitors, pladis Global's ROI score is rated right above Premier Foods.
| COMPANY | Pricing Score | |
|---|---|---|
| pladis Global | 5/5 |
| Premier Foods | 4/5 |
| Mondelez International North America | 3.8/5 |
| Nestle USA | 3.7/5 |
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pladis Global Customer Satisfaction (CSAT)
pladis Global Customer Satisfaction (CSAT) Score
100 / 100
pladis Global has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
pladis Global Customer Satisfaction vs. Competitors
Compared to its competitors, pladis Global's Customer Satisfaction score is rated right above Premier Foods.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| pladis Global | 100% |
| Premier Foods | 100% |
| Mondelez International North America | 79% |
| Nestle USA | 73% |
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pladis Global Customer Service
5/5
pladis Global has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About pladis Global's Customer Service
Address
United Kingdom
Website
http://www.pladisglobal.com
pladis Global Customer Service vs. Competitors
Compared to its competitors, pladis Global's Customer Service score is rated right above Premier Foods.
| COMPANY | Customer Service Score | |
|---|---|---|
| pladis Global | 5/5 |
| Premier Foods | 4/5 |
| Mondelez International North America | 3.9/5 |
| Nestle USA | 3.9/5 |
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Consumer vs. Employees
pladis Global scored a 100 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of pladis Global would recommend the brand to a friend. ENPS measures how likely pladis Global employees would recommend working at pladis Global to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 50% | Promoters |
|---|---|
| 33% | Passive |
| 17% | Detractors |
