27
NPS
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Projetech
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About Projetech's Brand
Projetech, a Gold IBM Business Partner, offers IBM Maximo: the global standard in software for Enterprise Asset Management and maintenance. Among its major competitors, Projetech is ranked in 2nd place for NPS while SAP is 1st, and IBM is 3rd.
Brand at a Glance
4.1/5
Product Quality
3.6/5
Pricing
3.7/5
Customer Service
Projetech Ranking
- #2 / 4 of its competitors
Projetech NPS
Projetech's Net Promoter Score (NPS) is a 27 with 50% Promoters, 27% Passives, and 23% Detractors. Net Promoter Score tracks whether Projetech's customers would recommend using the product based on a scale of -100 to 100.
Projetech Overall NPS
| 50% | Promoters |
|---|---|
| 27% | Passives |
| 23% | Detractors |
Projetech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 27 | Aug 2020 | 27 |
How Other Brands Compare
Projetech is ranked second for NPS among its competitors. SAP and IBM come in first and third, with Total Resource Management coming in at #4.
Projetech |  IBM |  SAP |  Total Resource Management | |
| Global Ranking | #- | #106 | #185 | #- |
| NPS | 27 | 26 | 34 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $119.05B | $154.48B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Projetech NPS by Usage
Projetech's NPS was rated -19 points by customers who have used Projetech's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -19 | Less than 1 Year | -19 |
Projetech Product Quality
4.1/5
Projetech has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Projetech Product Information
Projetech serves markets in the United States, Canada, and Latin America. Projetech offers products for small sized businesses.
Projetech’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- https://projetech.com/
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
SaaS
Languages Supported
English
Product Type
CMMS Software
Building Maintenance Software
Equipment Maintenance Software
Projetech Product Quality vs. Competitors
Compared to its competitors, Projetech's Product Quality score is rated right above SAP.
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Projetech Pricing
Projetech ROI & Value For Money
3.6/5
Projetech has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Projetech Pricing Plans
Projetech has a pricing structure that accommodates small businesses. Starting from $250/month, Projetech uses a subscription model.
Who Uses Projetech?
Small Businesses
Projetech Pricing vs. Competitors
Compared to its competitors, Projetech's ROI score is rated right below IBM.
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Projetech Customer Service
3.7/5
Projetech has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Projetech's Customer Service
Address
3815 Harrison Avenue, Cincinnati, OH 45211
Website
https://projetech.com/
Phone Number
800-611-2884
Projetech Customer Service vs. Competitors
Compared to its competitors, Projetech's Customer Service score is rated right below IBM.
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Consumer vs. Employees
Projetech scored a 27 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Projetech would recommend the brand to a friend. ENPS measures how likely Projetech employees would recommend working at Projetech to a friend.
Net Promoter Score
27
NPS Score
| 50% | Promoters |
|---|---|
| 27% | Passive |
| 23% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
