Promasidor NPS & Customer Reviews | Comparably
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Promasidor
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About Promasidor's Brand

Among its major competitors, Promasidor is ranked in 1st place for NPS while PepsiCo is 2nd, and Golden State Foods is 3rd.

Brand at a Glance

78%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
3.7/5
Customer Service

Promasidor Ranking

Promasidor NPS

Promasidor's Net Promoter Score (NPS) is a 28 with 55% Promoters, 18% Passives, and 27% Detractors. Net Promoter Score tracks whether Promasidor's customers would recommend using the product based on a scale of -100 to 100.

Promasidor Overall NPS

28
NPS
55%Promoters
18%Passives
27%Detractors
Promasidor Overall NPS

Promasidor NPS Trend

-100
-50
0
50
100
Nov 2020
-100
Nov 2020-100
Jun 2021
-33
Jun 2021-33
Dec 2023
0
Dec 20230
Mar 2024
-20
Mar 2024-20
Jun 2024
-17
Jun 2024-17
Jul 2024
-1
Jul 2024-1
Nov 2024
13
Nov 202413
Sep 2025
22
Sep 202522
Oct 2025
20
Oct 202520
Dec 2025
27
Dec 202527

How Other Brands Compare

Promasidor is ranked first for NPS among its competitors. PepsiCo and Golden State Foods come in second and third.

Promasidor's Logo
Promasidor
PepsiCo's Logo
PepsiCo
Golden State Foods' Logo
Golden State Foods
Global Ranking#-#105#-
NPS28240
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral-
Valuation Updated every 24 hours for public companies-$195.21B$25.43B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Promasidor NPS by Gender

Promasidor's NPS was rated 100 by Female customers on Comparably.

Female

100

Promasidor's NPS was rated 100 by Female customers on Comparably.

100%
Promoters
0%
Passives
0%
Detractors

Male

N/A

Promasidor's NPS is not yet rated by Male customers.

0%
Promoters
0%
Passives
0%
Detractors

Promasidor NPS vs. Competitors

Compared to its competitors, Promasidor's NPS is rated right above PepsiCo.

Promasidor Customer Reviews

Out of the 2 Promasidor customer reviews 2 were positive and 0 were constructive. Promasidor customer reviews reflect that all customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Their products are top notch
What do you value most about this brand?
Good and quality of product

Promasidor Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Promasidor users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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78
78%
22
22%
Promasidor Customer Loyalty

Promasidor Customer Loyalty Score by Gender

Promasidor's Customer Loyalty score was rated 100 by Female customers on Comparably.

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Female
100%
Yes
Male
N/A
Yes

Promasidor Customer Loyalty vs. Competitors

Compared to its competitors, Promasidor's Customer Loyalty score is rated right above Golden State Foods, and is preceded by PepsiCo.

COMPANYCustomer Loyalty Score
PepsiCo82%
Promasidor78%
Golden State Foods65%

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Promasidor Product Quality

4/5

Promasidor has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Promasidor Product Information

Promasidor’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
www.promasidor.com
Company Size
1,001-5,000 Employees

Quick Insights into Promasidor Product Quality

Promasidor's Product Quality score was rated highest by Female customers.

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Ranked Promasidor Product Quality the Highest

Female
4.3

Promasidor Product Quality Score by Gender

Promasidor's Product Quality score was rated 4.3 by Female customers on Comparably.

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Female

4.3/5

Male

N/A

Promasidor Product Quality vs. Competitors

Compared to its competitors, Promasidor's Product Quality score is rated right above PepsiCo.

COMPANYProduct Quality Score
Promasidor4/5
PepsiCo4/5
Golden State Foods3.2/5

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Promasidor Pricing

Promasidor ROI & Value For Money

3.9/5

Promasidor has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Quick Insights into Promasidor ROI

Promasidor's ROI score was rated highest by Female customers.

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Ranked Promasidor ROI the Highest

Female
4.6

Promasidor ROI Score by Gender

Promasidor's ROI score was rated 4.6 by Female customers on Comparably.

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Female

4.6/5

Male

N/A

Promasidor Pricing vs. Competitors

Compared to its competitors, Promasidor's ROI score is rated right above PepsiCo.

COMPANYPricing Score
Promasidor3.9/5
PepsiCo3.8/5
Golden State Foods3.4/5

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Promasidor Customer Satisfaction (CSAT)

Promasidor Customer Satisfaction (CSAT) Score

100 / 100

Promasidor has an overall Customer Satisfaction score of 100 rated by its users and customers.

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Very Satisfied29%
Satisfied71%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
29%
Satisfied
71%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Promasidor Customer Satisfaction

Promasidor's Customer Satisfaction score was rated highest by Female customers.

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Ranked Promasidor Customer Satisfaction the Highest

Female
100%

Promasidor Customer Satisfaction Score by Gender

Promasidor's Customer Satisfaction score was rated 100 by Female customers on Comparably.

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100 / 100
Female
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Promasidor Customer Satisfaction vs. Competitors

Compared to its competitors, Promasidor's Customer Satisfaction score is rated right above PepsiCo.

COMPANYCustomer Satisfaction (CSAT) Score
Promasidor100%
PepsiCo79%
Golden State Foods67%

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Promasidor Customer Service

3.7/5

Promasidor has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About Promasidor's Customer Service

Address

PO Box 2458, Cramerview, 2060


Website

www.promasidor.com

Quick Insights into Promasidor Customer Service

Promasidor's Customer Service score was rated highest by Female customers.

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Ranked Promasidor Customer Service the Highest

Female
4.1

Promasidor Customer Service Score by Gender

Promasidor's Customer Service score was rated 4.1 by Female customers on Comparably.

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Female

4.1/5

Male

N/A

Promasidor Customer Service vs. Competitors

Compared to its competitors, Promasidor's Customer Service score is rated right below Golden State Foods.

COMPANYCustomer Service Score
PepsiCo3.8/5
Golden State Foods3.8/5
Promasidor3.7/5

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Consumer vs. Employees

Promasidor scored a 28 for Net Promoter Score and a 80 for Employee Net Promoter Score. NPS gauges how likely a customer of Promasidor would recommend the brand to a friend. ENPS measures how likely Promasidor employees would recommend working at Promasidor to a friend.

Net Promoter Score

28
NPS Score
55%Promoters
18%Passive
27%Detractors

Employee Net Promoter Score

80
eNPS Score
90%Promoters
0%Passive
10%Detractors

Global Ranking Snapshot

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