78
NPS
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PushPress
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About PushPress' Brand
Billing and Membership Management Among its major competitors, PushPress is ranked in 1st place for NPS while Pike13 is 2nd, and Zen Planner is 3rd.
Brand at a Glance
4.3/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
PushPress Ranking
- #1 / 4 of its competitors
PushPress NPS
PushPress's Net Promoter Score (NPS) is a 78 with 83% Promoters, 12% Passives, and 5% Detractors. Net Promoter Score tracks whether PushPress's customers would recommend using the product based on a scale of -100 to 100.
PushPress Overall NPS
| 83% | Promoters |
|---|---|
| 12% | Passives |
| 5% | Detractors |
PushPress NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 77 | Aug 2020 | 77 |
How Other Brands Compare
PushPress is ranked first for NPS among its competitors. Pike13 and Zen Planner come in second and third, with MINDBODY, Inc. coming in at #4.
PushPress |  MINDBODY, Inc. |  Pike13 |  Zen Planner | |
| Global Ranking | #- | #454 | #- | #- |
| NPS | 78 | 22 | 58 | 55 |
| Valuation Updated every 24 hours for public companies | - | $93.04M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PushPress NPS by Usage
PushPress's NPS was rated the highest by customers who have used PushPress's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 86 | Less than 1 Year | 86 |
1 to 2 Years 87 | 1 to 2 Years | 87 |
2 to 5 Years 76 | 2 to 5 Years | 76 |
PushPress NPS vs. Competitors
Compared to its competitors, PushPress's NPS is rated right above Pike13.
| COMPANY | NPS Score | |
|---|---|---|
| PushPress | 78 |
| Pike13 | 58 |
| Zen Planner | 55 |
| MINDBODY, Inc. | 22 |
PushPress Product Quality
4.3/5
PushPress has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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PushPress Product Information
PushPress serves markets in the United States, Europe, Australia, and Canada. PushPress supports iOS, Web, and Android devices and offers products for small and medium sized businesses.
PushPress’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://pushpress.com
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
FinTech
Healthcare
SaaS
Languages Supported
English
Product Type
Subscription Management Software
Club Management Software
Health & Fitness Software
Membership Management Software
PushPress Product Quality vs. Competitors
Compared to its competitors, PushPress's Product Quality score is rated right above Zen Planner.
| COMPANY | Product Quality Score | |
|---|---|---|
| PushPress | 4.3/5 |
| Zen Planner | 3.9/5 |
| Pike13 | 3.8/5 |
| MINDBODY, Inc. | 3.7/5 |
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PushPress Pricing
PushPress ROI & Value For Money
4.3/5
PushPress has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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PushPress Pricing Plans
PushPress has a pricing structure that accommodates small and medium businesses.
Who Uses PushPress?
Small Businesses
Medium Businesses
PushPress Pricing vs. Competitors
Compared to its competitors, PushPress's ROI score is rated right above Pike13.
| COMPANY | Pricing Score | |
|---|---|---|
| PushPress | 4.3/5 |
| Pike13 | 4/5 |
| Zen Planner | 3.9/5 |
| MINDBODY, Inc. | 3.5/5 |
Unlock PushPress ROI vs. Competitors Data
VS
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PushPress Customer Service
5/5
PushPress has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About PushPress's Customer Service
Address
840 Apollo st, El Segundo, CA 90248
Website
http://pushpress.com
Phone Number
+1 (310) 956-1533
PushPress Customer Service vs. Competitors
Compared to its competitors, PushPress's Customer Service score is rated right above Zen Planner.
| COMPANY | Customer Service Score | |
|---|---|---|
| PushPress | 5/5 |
| Zen Planner | 5/5 |
| MINDBODY, Inc. | 3.1/5 |
| Pike13 | 3/5 |
Unlock PushPress Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full PushPress Customer Service vs. Competitors data and gain insights into your customers today.
PushPress as an Employer
4.7/5
PushPress has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
PushPress scored a 78 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of PushPress would recommend the brand to a friend. ENPS measures how likely PushPress employees would recommend working at PushPress to a friend.
Net Promoter Score
78
NPS Score
| 83% | Promoters |
|---|---|
| 12% | Passive |
| 5% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
