QNET NPS & Customer Reviews

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QNET

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QNET

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About QNET's Brand

QNET is Asia’s leading Direct Selling company with a business community of 7 million customers & independent distributors around the world Among its major competitors, QNET is ranked in 3rd place for NPS while Amway Corporation is 1st, and Forever Living Products (UK) Ltd is 2nd.

Brand at a Glance

89%

Customer Loyalty

4.2/5

Product Quality

4/5

Pricing

4/5

Customer Service

QNET Ranking

^#3 / 4 of its competitors

QNET NPS

QNET's Net Promoter Score (NPS) is a 27 with 60% Promoters, 7% Passives, and 33% Detractors. Net Promoter Score tracks whether QNET's customers would recommend using the product based on a scale of -100 to 100.

QNET Overall NPS

NPS

60%	Promoters
7%	Passives
33%	Detractors

QNET NPS Trend

-100

-50

100

Summary	Date	Score
Aug 2023 19	Aug 2023	19
Sep 2023 21	Sep 2023	21
Oct 2023 21	Oct 2023	21
Nov 2023 25	Nov 2023	25
Dec 2023 24	Dec 2023	24
Jan 2024 23	Jan 2024	23
Apr 2024 23	Apr 2024	23
Jul 2024 24	Jul 2024	24
Sep 2024 24	Sep 2024	24
Jan 2025 26	Jan 2025	26
Aug 2025 28	Aug 2025	28
Sep 2025 28	Sep 2025	28

How Other Brands Compare

QNET is ranked third for NPS among its competitors. Amway Corporation and Forever Living Products (UK) Ltd come in first and second, with United Natural Foods coming in at #4.

	QNET	Amway Corporation	United Natural Foods	Forever Living Products (UK) Ltd
Global Ranking	#-	#828	#-	#-
NPS	27	56	-33	50
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-	-
Valuation Updated every 24 hours for public companies	-	-	$1.51B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

QNET NPS by Gender

QNET's NPS was rated 47 by Male customers on Comparably.

Male

QNET's NPS was rated 47 by Male customers on Comparably.

71%

Promoters

Passives

24%

Detractors

Female

N/A

QNET's NPS is not yet rated by Female customers.

Promoters

Passives

Detractors

QNET NPS by Ethnicity

QNET's NPS was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
African American/Black 37	African American/Black	37
Asian or Pacific Islander -34	Asian or Pacific Islander	-34
Other 74	Other	74

QNET NPS by Age

QNET's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

100

Summary

Age

Promoters

Passives

Detractors

18-25

67%

33%

26-30

77%

15%

QNET NPS by Usage

QNET's NPS was rated the highest by customers who have used QNET's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 64	Less than 1 Year	64
1 to 2 Years 45	1 to 2 Years	45

QNET NPS vs. Competitors

Compared to its competitors, QNET's NPS is rated right above Manchester City FC, and is preceded by Forever Living Products (UK) Ltd.

COMPANY		NPS Score
	Amway Corporation	56
	Forever Living Products (UK) Ltd	50
	QNET	27
	Manchester City FC	0
	United Natural Foods	-33

QNET Customer Reviews

Out of the 3 QNET customer reviews 3 were positive and 0 were constructive. QNET customer reviews reflect that all customers have a favorable experience using the products/services of the company.

QNET Customer Loyalty

89%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

89% of QNET users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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89%

11%

QNET Customer Loyalty Score by Gender

QNET's Customer Loyalty score was rated 87 by Male customers on Comparably.

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Male

87%

Yes

Female

N/A

Yes

QNET Customer Loyalty Score by Ethnicity

QNET's Customer Loyalty score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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out of 100

African American/Black

out of 100

Asian or Pacific Islander

100

out of 100

Other

QNET Customer Loyalty Score by Age

QNET's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 100%	18-25	100%
26-30 86%	26-30	86%

QNET Customer Loyalty Score by Usage

QNET's Customer Loyalty score was rated the highest by customers who have used QNET's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	92%
1 to 2 Years	90%

QNET Customer Loyalty Score by Industry

QNET's Customer Loyalty score was rated 100% by Accounting industry customers.

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Accounting	100%

QNET Customer Loyalty vs. Competitors

Compared to its competitors, QNET's Customer Loyalty score is rated right above Amway Corporation, and is preceded by Manchester City FC.

COMPANY		Customer Loyalty Score
	Manchester City FC	100%
	QNET	89%
	Amway Corporation	87%
	Forever Living Products (UK) Ltd	83%
	United Natural Foods	73%

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QNET Product Quality

4.2/5

QNET has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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QNET Product Information

QNET’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated QNET's product the highest.

Website: http://www.qnet.net/

Company Size: 201-500 Employees

Industry

Tech

Consumer Goods

Quick Insights into QNET Product Quality

QNET's Product Quality score was rated highest by Other customers, and rated lowest by Asian or Pacific Islander customers.

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Ranked QNET Product Quality the Highest

Other	5
18-25	4.8
1 to 2 Years	4.5

Ranked QNET Product Quality the Lowest

Less than 1 Year	4.5
26-30	4.4
Asian or Pacific Islander	2

QNET Product Quality Score by Gender

QNET's Product Quality score was rated 4.3 by Male customers on Comparably.

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Male

4.3/5

Female

N/A

QNET Product Quality Score by Ethnicity

QNET's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
African American/Black 4.5	African American/Black	4.5
Asian or Pacific Islander 2	Asian or Pacific Islander	2
Other 5	Other	5

QNET Product Quality Score by Age

QNET's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

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Summary	Age	Score
18-25 4.8	18-25	4.8
26-30 4.4	26-30	4.4

QNET Product Quality Score by Usage

QNET's Product Quality score was rated 4.5 stars by customers who have used QNET's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.

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Less than 1 Year	4.5
1 to 2 Years	4.5

QNET Product Quality Score by Industry

QNET's Product Quality score was rated 4.5 stars by Accounting industry customers.

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Accounting	4.5

QNET Product Quality vs. Competitors

Compared to its competitors, QNET's Product Quality score is rated right above Forever Living Products (UK) Ltd, and is preceded by Amway Corporation.

COMPANY		Product Quality Score
	Manchester City FC	5/5
	Amway Corporation	4.5/5
	QNET	4.2/5
	Forever Living Products (UK) Ltd	3.5/5
	United Natural Foods	3.2/5

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QNET Pricing

QNET ROI & Value For Money

4/5

QNET has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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QNET Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry.

Quick Insights into QNET ROI

QNET's ROI score was rated highest by customers from the Accounting industry, and rated lowest by Asian or Pacific Islander customers.

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Ranked QNET ROI the Highest

Accounting	5
18-25	4.8
Other	4.7

Ranked QNET ROI the Lowest

Less than 1 Year	4.3
26-30	4.2
Asian or Pacific Islander	2.1

QNET ROI Score by Gender

QNET's ROI score was rated 4.2 by Male customers on Comparably.

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Male

4.2/5

Female

N/A

QNET ROI Score by Ethnicity

QNET's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
African American/Black 4.4	African American/Black	4.4
Asian or Pacific Islander 2.1	Asian or Pacific Islander	2.1
Other 4.7	Other	4.7

QNET ROI Score by Age

QNET's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

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Summary	Age	Score
18-25 4.8	18-25	4.8
26-30 4.2	26-30	4.2

QNET ROI Score by Usage

QNET's ROI score was rated the highest by customers who have used QNET's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	4.3
1 to 2 Years	4.4

QNET ROI Score by Industry

QNET's ROI score was rated 5 stars by Accounting industry customers.

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Accounting	5

QNET Pricing vs. Competitors

Compared to its competitors, QNET's ROI score is rated right above Forever Living Products (UK) Ltd, and is preceded by Amway Corporation.

COMPANY		Pricing Score
	Amway Corporation	4.3/5
	QNET	4/5
	Forever Living Products (UK) Ltd	3.4/5
	United Natural Foods	3/5
	Manchester City FC	1.5/5

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QNET Customer Satisfaction (CSAT)

QNET Customer Satisfaction (CSAT) Score

84 / 100

QNET has an overall Customer Satisfaction score of 84 rated by its users and customers.

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Very Satisfied	61%
Satisfied	23%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	1%
Very Dissatisfied	6%

Very Satisfied

61%

Satisfied

23%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into QNET Customer Satisfaction

QNET's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by Asian or Pacific Islander customers.

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Ranked QNET Customer Satisfaction the Highest

18-25	100%
Accounting	100%
African American/Black	90%

Ranked QNET Customer Satisfaction the Lowest

26-30	91%
Less than 1 Year	80%
Asian or Pacific Islander	33%

QNET Customer Satisfaction Score by Gender

QNET's Customer Satisfaction score was rated 80 by Male customers on Comparably.

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80 / 100

Male

	Very Satisfied	65%
	Satisfied	15%
	Neither Satisfied nor Dissatisfied	15%
	Dissatisfied	0%
	Very Dissatisfied	5%

QNET Customer Satisfaction Score by Ethnicity

CSAT according to African American/Black

QNET's Customer Satisfaction (CSAT) score was rated 90% according to African American/Black users and customers.

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90 / 100

Very Satisfied	70%
Satisfied	20%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

70%

Satisfied

20%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

QNET's Customer Satisfaction (CSAT) score was rated 33% according to Asian or Pacific Islander users and customers.

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33 / 100

Very Satisfied	33%
Satisfied	0%
Neither Satisfied nor Dissatisfied	34%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

33%

Satisfied

Neither Satisfied nor Dissatisfied

34%

Dissatisfied

Very Dissatisfied

33%

CSAT according to Other

QNET's Customer Satisfaction (CSAT) score was rated 87% according to Other users and customers.

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87 / 100

Very Satisfied	75%
Satisfied	12%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

75%

Satisfied

12%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

Very Dissatisfied

QNET Customer Satisfaction Score by Age

QNET's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

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100

Breakdown

Age

Score

18-25

100%

26-30

91%

QNET Customer Satisfaction Score by Usage

QNET's Customer Satisfaction score was rated the highest by customers who have used QNET's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	80
1 to 2 Years	87

QNET Customer Satisfaction Score by Industry

QNET's Customer Satisfaction score was rated 100 points by Accounting industry customers.

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{
	"title": "QNET Customer Satisfaction Score by Industry",
	"text": "QNET's Customer Satisfaction score was rated 100 points by Accounting industry customers.",
	"bars": [
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "QNET's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		}
	]
}

Accounting	100

QNET Customer Satisfaction vs. Competitors

Compared to its competitors, QNET's Customer Satisfaction score is rated right above Amway Corporation, and is preceded by Manchester City FC.

COMPANY		Customer Satisfaction (CSAT) Score
	Manchester City FC	100%
	QNET	84%
	Amway Corporation	83%
	Forever Living Products (UK) Ltd	67%
	United Natural Foods	34%

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QNET Customer Service

4/5

QNET has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About QNET's Customer Service

Address

East Bridgewater, MA United States of America

Website

http://www.qnet.net/

Quick Insights into QNET Customer Service

QNET's Customer Service score was rated highest by customers from the Accounting industry, and rated lowest by Asian or Pacific Islander customers.

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Ranked QNET Customer Service the Highest

Accounting	5
18-25	4.8
Other	4.8

Ranked QNET Customer Service the Lowest

Less than 1 Year	4.4
26-30	4.3
Asian or Pacific Islander	2.1

QNET Customer Service Score by Gender

QNET's Customer Service score was rated 4.2 by Male customers on Comparably.

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Male

4.2/5

Female

N/A

QNET Customer Service Score by Ethnicity

QNET's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

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100

Summary	Ethnicity	Customer Service Score
African American/Black 4.4	African American/Black	4.4
Asian or Pacific Islander 2.1	Asian or Pacific Islander	2.1
Other 4.8	Other	4.8

QNET Customer Service Score by Age

QNET's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

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100

Summary	Age	Customer Service Score
18-25 4.8	18-25	4.8
26-30 4.3	26-30	4.3

QNET Customer Service Score by Usage

QNET's Customer Service score was rated 4.4 stars by customers who have used QNET's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.

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Less than 1 Year	4.4
1 to 2 Years	4.4

QNET Customer Service Score by Industry

QNET's Customer Service score was rated 5 stars by Accounting industry customers.

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Accounting	5

QNET Customer Service vs. Competitors

Compared to its competitors, QNET's Customer Service score is rated right above Forever Living Products (UK) Ltd, and is preceded by Amway Corporation.

COMPANY		Customer Service Score
	Amway Corporation	4.4/5
	QNET	4/5
	Forever Living Products (UK) Ltd	3.4/5
	Manchester City FC	3/5
	United Natural Foods	2.9/5

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QNET as an Employer

4.6/5

QNET has a 4.6/5 stars for its overall company culture rated by their employees

top

CEO of QNET

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

QNET scored a 27 for Net Promoter Score and a 17 for Employee Net Promoter Score. NPS gauges how likely a customer of QNET would recommend the brand to a friend. ENPS measures how likely QNET employees would recommend working at QNET to a friend.

Net Promoter Score

NPS Score

60%	Promoters
7%	Passive
33%	Detractors

Employee Net Promoter Score

eNPS Score

53%	Promoters
11%	Passive
36%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail