100
NPS
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Realogy Holdings
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About Realogy Holdings' Brand
A global provider of real estate services. Among its major competitors, Realogy Holdings is ranked in 1st place for NPS while Zillow is 2nd, and CBRE is 3rd.
Realogy Holdings Ranking
- #1 / 4 of its competitors
Realogy Holdings NPS
Realogy Holdings's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Realogy Holdings's customers would recommend using the product based on a scale of -100 to 100.
Realogy Holdings Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Realogy Holdings NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
How Other Brands Compare
Realogy Holdings is ranked first for NPS among its competitors. Zillow and CBRE come in second and third, with Henderson Land Development Company coming in at #4.
Realogy Holdings |  Zillow |  CBRE |  Henderson Land Development Company | |
| Global Ranking | #- | #189 | #267 | #- |
| NPS | 100 | 17 | 17 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $31.40B | $24.40B | $21.88B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Realogy Holdings NPS vs. Competitors
Compared to its competitors, Realogy Holdings's NPS is rated right above Zillow.
| COMPANY | NPS Score | |
|---|---|---|
| Realogy Holdings | 100 |
| Zillow | 17 |
| CBRE | 17 |
 | Coldwell Banker | 5 |
 | Open Listings | N/A |
| Henderson Land Development Company | N/A |
Realogy Holdings as an Employer
3.4/5
Realogy Holdings has a 3.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Realogy Holdings scored a 100 for Net Promoter Score and a 49 for Employee Net Promoter Score. NPS gauges how likely a customer of Realogy Holdings would recommend the brand to a friend. ENPS measures how likely Realogy Holdings employees would recommend working at Realogy Holdings to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
49
eNPS Score
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |
