-48
NPS
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RGIS, LLC
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About RGIS, LLC's Brand
Since 1958, we’ve been pushing the envelope for accurate and reliable inventories and quality retail merchandising services. Among its major competitors, RGIS, LLC is ranked in 4th place for NPS while The Home Depot is 1st, and Pizza Hut is 2nd.
Brand at a Glance
61%
Customer Loyalty
2.4/5
Product Quality
1.9/5
Pricing
1.9/5
Customer Service
RGIS, LLC Ranking
- #4 / 4 of its competitors
RGIS, LLC NPS
RGIS, LLC's Net Promoter Score (NPS) is a -48 with 17% Promoters, 18% Passives, and 65% Detractors. Net Promoter Score tracks whether RGIS, LLC's customers would recommend using the product based on a scale of -100 to 100.
RGIS, LLC Overall NPS
| 17% | Promoters |
|---|---|
| 18% | Passives |
| 65% | Detractors |
RGIS, LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 -75 | Jan 2022 | -75 |
Feb 2022 -80 | Feb 2022 | -80 |
Mar 2022 -51 | Mar 2022 | -51 |
Apr 2022 -57 | Apr 2022 | -57 |
May 2022 -50 | May 2022 | -50 |
Jun 2022 -30 | Jun 2022 | -30 |
Aug 2022 -36 | Aug 2022 | -36 |
Sep 2022 -42 | Sep 2022 | -42 |
Oct 2022 -50 | Oct 2022 | -50 |
Sep 2023 -40 | Sep 2023 | -40 |
Oct 2023 -45 | Oct 2023 | -45 |
May 2024 -48 | May 2024 | -48 |
How Other Brands Compare
RGIS, LLC is ranked #4 for NPS among its competitors. The Home Depot and Pizza Hut come in first and second, with Vector Marketing coming in at third.
RGIS, LLC |  The Home Depot |  Pizza Hut |  Vector Marketing | |
| Global Ranking | #- | #86 | #153 | #536 |
| NPS | -48 | 21 | 5 | -3 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $301.06B | $33.20B | $2.15B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
RGIS, LLC NPS by Gender
RGIS, LLC's NPS was rated -100 by Female customers on Comparably.
Female
-100
RGIS, LLC's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Male
N/A
RGIS, LLC's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
RGIS, LLC NPS by Ethnicity
RGIS, LLC's NPS was rated -100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
RGIS, LLC NPS by Usage
RGIS, LLC's NPS was rated -67 points by customers who have used RGIS, LLC's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years -67 | 1 to 2 Years | -67 |
RGIS, LLC NPS vs. Competitors
Compared to its competitors, RGIS, LLC's NPS is rated right below Vector Marketing.
| COMPANY | NPS Score | |
|---|---|---|
| The Home Depot | 21 |
| Pizza Hut | 5 |
| Vector Marketing | -3 |
| RGIS, LLC | -48 |
RGIS, LLC Customer Loyalty
61%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
61% of RGIS, LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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RGIS, LLC Customer Loyalty Score by Gender
RGIS, LLC's Customer Loyalty score was rated 40 by Female customers on Comparably.
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Female
40%
Yes
Male
N/A
Yes
RGIS, LLC Customer Loyalty Score by Usage
RGIS, LLC's Customer Loyalty score was rated 70% by customers who have used RGIS, LLC's products/services for 1 to 2 Years.
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RGIS, LLC Customer Loyalty vs. Competitors
Compared to its competitors, RGIS, LLC's Customer Loyalty score is rated right below Vector Marketing.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| The Home Depot | 81% |
| Pizza Hut | 74% |
| Vector Marketing | 71% |
| RGIS, LLC | 61% |
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RGIS, LLC Product Quality
2.4/5
RGIS, LLC has an overall Product Quality score of 2.4 out of 5 stars rated by its users and customers.
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RGIS, LLC Product Information
RGIS, LLC’s product quality score is a 2.4 out of 5 as rated by its users and customers.
- Website
- https://www.rgis.com
- Company Size
- 10,000+ Employees
Industry
Business Services
Quick Insights into RGIS, LLC Product Quality
RGIS, LLC's Product Quality score was rated highest by customers who have used RGIS, LLC's products/services for 1 to 2 Years.
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Ranked RGIS, LLC Product Quality the Highest
RGIS, LLC Product Quality Score by Gender
RGIS, LLC's Product Quality score was rated 1.5 by Female customers on Comparably.
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Female
1.5/5
Male
N/A
RGIS, LLC Product Quality Score by Ethnicity
RGIS, LLC's Product Quality score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of RGIS, LLC.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
RGIS, LLC Product Quality Score by Usage
RGIS, LLC's Product Quality score was rated 2.6 stars by customers who have used RGIS, LLC's products/services for 1 to 2 Years.
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RGIS, LLC Product Quality vs. Competitors
Compared to its competitors, RGIS, LLC's Product Quality score is rated right below Vector Marketing.
| COMPANY | Product Quality Score | |
|---|---|---|
| The Home Depot | 3.6/5 |
| Pizza Hut | 3.6/5 |
| Vector Marketing | 3.3/5 |
| RGIS, LLC | 2.4/5 |
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RGIS, LLC Pricing
RGIS, LLC ROI & Value For Money
1.9/5
RGIS, LLC has a value for money and ROI score of 1.9 out of 5 stars rated by its users and customers.
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Quick Insights into RGIS, LLC ROI
RGIS, LLC's ROI score was rated highest by customers who have used RGIS, LLC's products/services for 1 to 2 Years.
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Ranked RGIS, LLC ROI the Highest
RGIS, LLC ROI Score by Gender
RGIS, LLC's ROI score was rated 1.5 by Female customers on Comparably.
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Female
1.5/5
Male
N/A
RGIS, LLC ROI Score by Ethnicity
RGIS, LLC's ROI score was rated 2.1 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of RGIS, LLC.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
RGIS, LLC ROI Score by Usage
RGIS, LLC's ROI score was rated 2.3 stars by customers who have used RGIS, LLC's products/services for 1 to 2 Years.
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RGIS, LLC Pricing vs. Competitors
Compared to its competitors, RGIS, LLC's ROI score is rated right below Vector Marketing.
| COMPANY | Pricing Score | |
|---|---|---|
| The Home Depot | 3.6/5 |
| Pizza Hut | 3.3/5 |
| Vector Marketing | 3/5 |
| RGIS, LLC | 1.9/5 |
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RGIS, LLC Customer Satisfaction (CSAT)
RGIS, LLC Customer Satisfaction (CSAT) Score
25 / 100
RGIS, LLC has an overall Customer Satisfaction score of 25 rated by its users and customers.
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Very Satisfied
8%
Satisfied
17%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into RGIS, LLC Customer Satisfaction
RGIS, LLC's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked RGIS, LLC Customer Satisfaction the Highest
RGIS, LLC Customer Satisfaction Score by Gender
RGIS, LLC's Customer Satisfaction score was rated 0 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of RGIS, LLC.
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 67% |
RGIS, LLC Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
RGIS, LLC's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of RGIS, LLC.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
67%
RGIS, LLC Customer Satisfaction vs. Competitors
Compared to its competitors, RGIS, LLC's Customer Satisfaction score is rated right below Vector Marketing.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| The Home Depot | 68% |
| Pizza Hut | 68% |
| Vector Marketing | 61% |
| RGIS, LLC | 25% |
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RGIS, LLC Customer Service
1.9/5
RGIS, LLC has an overall Customer Service score of 1.9 out of 5 stars rated by its users and customers.
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About RGIS, LLC's Customer Service
Address
2000 Taylor Rd, Auburn Hills, MI 48326
Website
https://www.rgis.com
RGIS, LLC's Social Links
Quick Insights into RGIS, LLC Customer Service
RGIS, LLC's Customer Service score was rated highest by customers who have used RGIS, LLC's products/services for 1 to 2 Years.
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Ranked RGIS, LLC Customer Service the Highest
RGIS, LLC Customer Service Score by Gender
RGIS, LLC's Customer Service score was rated 1.5 by Female customers on Comparably.
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Female
1.5/5
Male
N/A
RGIS, LLC Customer Service Score by Ethnicity
RGIS, LLC's Customer Service score was rated 1.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of RGIS, LLC.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.6 | Caucasian | 1.6 |
RGIS, LLC Customer Service Score by Usage
RGIS, LLC's Customer Service score was rated 2.3 stars by customers who have used RGIS, LLC's products/services for 1 to 2 Years.
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RGIS, LLC Customer Service vs. Competitors
Compared to its competitors, RGIS, LLC's Customer Service score is rated right below Vector Marketing.
| COMPANY | Customer Service Score | |
|---|---|---|
| The Home Depot | 3.6/5 |
| Pizza Hut | 3.4/5 |
| Vector Marketing | 3.2/5 |
| RGIS, LLC | 1.9/5 |
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RGIS, LLC as an Employer
2.6/5
RGIS, LLC has a 2.6/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
RGIS, LLC scored a -48 for Net Promoter Score and a -9 for Employee Net Promoter Score. NPS gauges how likely a customer of RGIS, LLC would recommend the brand to a friend. ENPS measures how likely RGIS, LLC employees would recommend working at RGIS, LLC to a friend.
Net Promoter Score
-48
NPS Score
| 17% | Promoters |
|---|---|
| 18% | Passive |
| 65% | Detractors |
Employee Net Promoter Score
-9
eNPS Score
| 37% | Promoters |
|---|---|
| 17% | Passive |
| 46% | Detractors |
