-28
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Ria Financial
Marketing or Exec? Claim Your Free Account
About Ria Financial's Brand
Ria Money Transfer (“Ria”) is a global leader in money remittances, with services in 150 countries and more than 355,000 locations. Among its major competitors, Ria Financial is ranked in 3rd place for NPS while Moneygram International is 1st, and Western Union is 2nd.
Brand at a Glance
63%
Customer Loyalty
2.4/5
Product Quality
2.3/5
Pricing
2.4/5
Customer Service
Ria Financial Ranking
- #3 / 4 of its competitors
Ria Financial NPS
Ria Financial's Net Promoter Score (NPS) is a -28 with 32% Promoters, 8% Passives, and 60% Detractors. Net Promoter Score tracks whether Ria Financial's customers would recommend using the product based on a scale of -100 to 100.
Ria Financial Overall NPS
| 32% | Promoters |
|---|---|
| 8% | Passives |
| 60% | Detractors |
Ria Financial NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2023 -35 | Jun 2023 | -35 |
Aug 2023 -38 | Aug 2023 | -38 |
Sep 2023 -36 | Sep 2023 | -36 |
Oct 2023 -32 | Oct 2023 | -32 |
Nov 2023 -34 | Nov 2023 | -34 |
Jan 2024 -35 | Jan 2024 | -35 |
Feb 2024 -35 | Feb 2024 | -35 |
Apr 2024 -33 | Apr 2024 | -33 |
May 2024 -31 | May 2024 | -31 |
Oct 2024 -31 | Oct 2024 | -31 |
Nov 2024 -31 | Nov 2024 | -31 |
Jul 2025 -30 | Jul 2025 | -30 |
How Other Brands Compare
Ria Financial is ranked third for NPS among its competitors. Moneygram International and Western Union come in first and second, with TRANSFAST - Worldwide Money Transfer coming in at #4.
Ria Financial |  Western Union |  Moneygram International |  TRANSFAST - Worldwide Money Transfer | |
| Global Ranking | #- | #148 | #- | #- |
| NPS | -28 | -16 | -1 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $9.83B | $1.07B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ria Financial NPS by Gender
Female customers rated Ria Financial's NPS 33 points higher than Male customers.
Male
-50
Ria Financial's NPS was rated -50 by Male customers on Comparably.
22%
Promoters
6%
Passives
72%
Detractors
Female
-17
Ria Financial's NPS was rated -17 by Female customers on Comparably.
33%
Promoters
17%
Passives
50%
Detractors
Ria Financial NPS by Ethnicity
Ria Financial's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -50 | Caucasian | -50 |
Hispanic or Latino -34 | Hispanic or Latino | -34 |
Asian or Pacific Islander -25 | Asian or Pacific Islander | -25 |
Other -57 | Other | -57 |
Ria Financial NPS by Age
Ria Financial's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Ria Financial NPS by Usage
Ria Financial's NPS was rated the highest by customers who have used Ria Financial's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -28 | Less than 1 Year | -28 |
1 to 2 Years -34 | 1 to 2 Years | -34 |
2 to 5 Years -51 | 2 to 5 Years | -51 |
Over 10 Years -34 | Over 10 Years | -34 |
Ria Financial NPS vs. Competitors
Compared to its competitors, Ria Financial's NPS is rated right below Western Union.
| COMPANY | NPS Score | |
|---|---|---|
| TRANSFAST - Worldwide Money Transfer | N/A |
| Moneygram International | -1 |
| Western Union | -16 |
| Ria Financial | -28 |
Ria Financial Customer Reviews
Out of the 5 Ria Financial customer reviews 1 was positive and 4 were constructive. Ria Financial customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Ria Financial Customer Loyalty
63%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
63% of Ria Financial users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ria Financial Customer Loyalty Score by Gender
Male customers rated Ria Financial's Customer Loyalty score 5% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Ria Financial.
Male
60%
Yes
Female
55%
Yes
Ria Financial Customer Loyalty Score by Ethnicity
Ria Financial's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Ria Financial.
55
out of 100
Caucasian
70
out of 100
Hispanic or Latino
78
out of 100
Asian or Pacific Islander
36
out of 100
Other
Ria Financial Customer Loyalty Score by Age
Ria Financial's Customer Loyalty score was rated the highest by customers ages 61-65, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Ria Financial.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 70% | 36-40 | 70% |
41-45 33% | 41-45 | 33% |
51-55 28% | 51-55 | 28% |
61-65 100% | 61-65 | 100% |
Ria Financial Customer Loyalty Score by Usage
Ria Financial's Customer Loyalty score was rated the highest by customers who have used Ria Financial's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Ria Financial Customer Loyalty Score by Industry
Ria Financial's Customer Loyalty score was rated the highest by Automotive and Transportation industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Ria Financial Customer Loyalty vs. Competitors
Compared to its competitors, Ria Financial's Customer Loyalty score is rated right above TRANSFAST - Worldwide Money Transfer, and is preceded by Western Union.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Moneygram International | 77% |
| Western Union | 70% |
| Ria Financial | 63% |
| TRANSFAST - Worldwide Money Transfer | N/A |
Unlock Ria Financial Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Ria Financial Customer Loyalty vs. Competitors data and gain insights into your customers today.
Ria Financial Product Quality
2.4/5
Ria Financial has an overall Product Quality score of 2.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Ria Financial's overall Product Quality score rated by its users and customers.
Ria Financial Product Information
Ria Financial’s product quality score is a 2.4 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Ria Financial's product the highest. Reviewers from the Automotive and Transportation industry rated Ria Financial the lowest at 1.5.
- Website
- http://www.riafinancial.com
- Company Size
- 1,001-5,000 Employees
Industry
Consumer Services
Quick Insights into Ria Financial Product Quality
Ria Financial's Product Quality score was rated highest by customers who have used Ria Financial's products/services for Over 10 Years, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Ria Financial's Product Quality.
Ranked Ria Financial Product Quality the Highest
Ranked Ria Financial Product Quality the Lowest
Ria Financial Product Quality Score by Gender
Female customers rated Ria Financial's Product Quality score 0.6 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Ria Financial.
Male
1.9/5
Female
2.5/5
Ria Financial Product Quality Score by Ethnicity
Ria Financial's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Ria Financial.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 2.6 | Hispanic or Latino | 2.6 |
Asian or Pacific Islander 2.5 | Asian or Pacific Islander | 2.5 |
Other 1.7 | Other | 1.7 |
Ria Financial Product Quality Score by Age
Ria Financial's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Ria Financial.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 2.8 | 36-40 | 2.8 |
41-45 1.5 | 41-45 | 1.5 |
51-55 1.7 | 51-55 | 1.7 |
61-65 2.3 | 61-65 | 2.3 |
Ria Financial Product Quality Score by Usage
Ria Financial's Product Quality score was rated the highest by customers who have used Ria Financial's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Ria Financial Product Quality Score by Industry
Ria Financial's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Automotive and Transportation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Ria Financial Product Quality vs. Competitors
Compared to its competitors, Ria Financial's Product Quality score is rated right above TRANSFAST - Worldwide Money Transfer, and is preceded by Western Union.
| COMPANY | Product Quality Score | |
|---|---|---|
| Moneygram International | 3.4/5 |
| Western Union | 2.9/5 |
| Ria Financial | 2.4/5 |
| TRANSFAST - Worldwide Money Transfer | N/A |
Unlock Ria Financial Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Ria Financial Product Quality vs. Competitors data and gain insights into your customers today.
Ria Financial Pricing
Ria Financial ROI & Value For Money
2.3/5
Ria Financial has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Ria Financial's overall ROI score rated by its users and customers.
Ria Financial Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Automotive and Transportation industry think that they had the lowest ROI from Ria Financial.
Quick Insights into Ria Financial ROI
Ria Financial's ROI score was rated highest by customers ages 36-40, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Ria Financial's ROI score.
Ranked Ria Financial ROI the Highest
Ranked Ria Financial ROI the Lowest
Ria Financial ROI Score by Gender
Female customers rated Ria Financial's ROI score 0.6 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Ria Financial.
Male
1.9/5
Female
2.5/5
Ria Financial ROI Score by Ethnicity
Ria Financial's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Ria Financial.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.6 | Caucasian | 1.6 |
Hispanic or Latino 2.3 | Hispanic or Latino | 2.3 |
Asian or Pacific Islander 2.2 | Asian or Pacific Islander | 2.2 |
Other 2 | Other | 2 |
Ria Financial ROI Score by Age
Ria Financial's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Ria Financial.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 2.8 | 36-40 | 2.8 |
41-45 1.5 | 41-45 | 1.5 |
51-55 1.6 | 51-55 | 1.6 |
61-65 2.3 | 61-65 | 2.3 |
Ria Financial ROI Score by Usage
Ria Financial's ROI score was rated the highest by customers who have used Ria Financial's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Ria Financial ROI Score by Industry
Ria Financial's ROI score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Ria Financial Pricing vs. Competitors
Compared to its competitors, Ria Financial's ROI score is rated right above TRANSFAST - Worldwide Money Transfer, and is preceded by Western Union.
| COMPANY | Pricing Score | |
|---|---|---|
| Moneygram International | 3.5/5 |
| Western Union | 2.9/5 |
| Ria Financial | 2.3/5 |
| TRANSFAST - Worldwide Money Transfer | N/A |
Unlock Ria Financial ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Ria Financial ROI vs. Competitors data and gain insights into your customers today.
Ria Financial Customer Satisfaction (CSAT)
Ria Financial Customer Satisfaction (CSAT) Score
36 / 100
Ria Financial has an overall Customer Satisfaction score of 36 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
20%
Satisfied
16%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
5%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Ria Financial Customer Satisfaction
Ria Financial's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by customers ages 51-55.
Sign Up to unlock insights into how customers have ranked Ria Financial's Customer Satisfaction.
Ranked Ria Financial Customer Satisfaction the Highest
Ranked Ria Financial Customer Satisfaction the Lowest
Ria Financial Customer Satisfaction Score by Gender
Female customers rated Ria Financial's Customer Satisfaction score 9 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Ria Financial.
31 / 100
MaleVery Satisfied | 12% | |
|---|---|---|
Satisfied | 19% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 69% |
40 / 100
FemaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 20% | |
Neither Satisfied nor Dissatisfied | 40% | |
Dissatisfied | 20% | |
Very Dissatisfied | 0% |
Ria Financial Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Ria Financial's Customer Satisfaction (CSAT) score was rated 25% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Ria Financial.
25 / 100
Very Satisfied
0%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
75%
CSAT according to Hispanic or Latino
Ria Financial's Customer Satisfaction (CSAT) score was rated 50% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Ria Financial.
50 / 100
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%
CSAT according to Asian or Pacific Islander
Ria Financial's Customer Satisfaction (CSAT) score was rated 50% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Ria Financial.
50 / 100
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
CSAT according to Other
Ria Financial's Customer Satisfaction (CSAT) score was rated 15% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Ria Financial.
15 / 100
Very Satisfied
0%
Satisfied
15%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
71%
Ria Financial Customer Satisfaction Score by Age
Ria Financial's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Ria Financial.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 67% | |||||||||||||||
| 41-45 | 0% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 61-65 | 33% |
Ria Financial Customer Satisfaction Score by Usage
Ria Financial's Customer Satisfaction score was rated the highest by customers who have used Ria Financial's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Ria Financial Customer Satisfaction Score by Industry
Ria Financial's Customer Satisfaction score was rated 25 points by both Accounting and Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Ria Financial Customer Satisfaction Score by Industry",
"text": "Ria Financial's Customer Satisfaction score was rated 25 points by both Accounting and Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Ria Financial's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 25
},
{
"label": "Accounting",
"groupId": 495,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Ria Financial's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 25
},
{
"label": "Automotive and Transportation",
"groupId": 500,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Ria Financial's Customer Satisfaction score is rated by Automotive and Transportation customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 25
}
]
}Ria Financial Customer Satisfaction vs. Competitors
Compared to its competitors, Ria Financial's Customer Satisfaction score is rated right above TRANSFAST - Worldwide Money Transfer, and is preceded by Western Union.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Moneygram International | 64% |
| Western Union | 51% |
| Ria Financial | 36% |
| TRANSFAST - Worldwide Money Transfer | 0% |
Unlock Ria Financial Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Ria Financial Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Ria Financial Customer Service
2.4/5
Ria Financial has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Ria Financial's overall Customer Service score rated by its users and customers.
About Ria Financial's Customer Service
Address
6565 Knott Ave, Buena Park, CA 90620
Website
http://www.riafinancial.com
Phone Number
562-345-2100
Quick Insights into Ria Financial Customer Service
Ria Financial's Customer Service score was rated highest by customers ages 36-40, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Ria Financial's Customer Service score.
Ranked Ria Financial Customer Service the Highest
Ranked Ria Financial Customer Service the Lowest
Ria Financial Customer Service Score by Gender
Female customers rated Ria Financial's Customer Service score 0.5 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Ria Financial.
Male
2/5
Female
2.5/5
Ria Financial Customer Service Score by Ethnicity
Ria Financial's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Ria Financial.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.6 | Caucasian | 1.6 |
Hispanic or Latino 2.8 | Hispanic or Latino | 2.8 |
Asian or Pacific Islander 2.2 | Asian or Pacific Islander | 2.2 |
Other 1.8 | Other | 1.8 |
Ria Financial Customer Service Score by Age
Ria Financial's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Ria Financial.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 2.8 | 36-40 | 2.8 |
41-45 1.6 | 41-45 | 1.6 |
51-55 1.5 | 51-55 | 1.5 |
61-65 2.5 | 61-65 | 2.5 |
Ria Financial Customer Service Score by Usage
Ria Financial's Customer Service score was rated the highest by customers who have used Ria Financial's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Ria Financial Customer Service Score by Industry
Ria Financial's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Ria Financial Customer Service vs. Competitors
Compared to its competitors, Ria Financial's Customer Service score is rated right above TRANSFAST - Worldwide Money Transfer, and is preceded by Western Union.
| COMPANY | Customer Service Score | |
|---|---|---|
| Moneygram International | 3.4/5 |
| Western Union | 2.9/5 |
| Ria Financial | 2.4/5 |
| TRANSFAST - Worldwide Money Transfer | N/A |
Unlock Ria Financial Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Ria Financial Customer Service vs. Competitors data and gain insights into your customers today.
Ria Financial as an Employer
3.3/5
Ria Financial has a 3.3/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
Ria Financial scored a -28 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Ria Financial would recommend the brand to a friend. ENPS measures how likely Ria Financial employees would recommend working at Ria Financial to a friend.
Net Promoter Score
-28
NPS Score
| 32% | Promoters |
|---|---|
| 8% | Passive |
| 60% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 46% | Promoters |
|---|---|
| 8% | Passive |
| 46% | Detractors |
