40
NPS
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Ryver, Inc.
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About Ryver, Inc. Brand
Ryver is a team collaboration platform that includes group messaging, task management, & workflow automation all IN ONE APP. Among its major competitors, Ryver, Inc. is ranked in 2nd place for NPS while Slack is 1st, and Microsoft is 3rd.
Brand at a Glance
3.9/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
Ryver, Inc. Ranking
- #2 / 3 of its competitors
Ryver, Inc. NPS
Ryver, Inc.'s Net Promoter Score (NPS) is a 40 with 59% Promoters, 22% Passives, and 19% Detractors. Net Promoter Score tracks whether Ryver, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Ryver, Inc. Overall NPS
| 59% | Promoters |
|---|---|
| 22% | Passives |
| 19% | Detractors |
Ryver, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 40 | Aug 2020 | 40 |
How Other Brands Compare
Ryver, Inc. is ranked second for NPS among its competitors. Slack and Microsoft come in first and third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ryver, Inc. NPS by Usage
Ryver, Inc.'s NPS was rated 10 points by customers who have used Ryver, Inc.'s products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 10 | Less than 1 Year | 10 |
Ryver, Inc. NPS vs. Competitors
Compared to its competitors, Ryver, Inc.'s NPS is rated right above Microsoft, and is preceded by Slack.
| COMPANY | NPS Score | |
|---|---|---|
 | Slack | 50 |
| Ryver, Inc. | 40 |
 | Microsoft | 38 |
Ryver, Inc. Product Quality
3.9/5
Ryver, Inc. has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Ryver, Inc. Product Information
Ryver, Inc. serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Ryver, Inc. supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Ryver, Inc.’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Website
- http://www.ryver.com/
- Company Size
- 11-50 Employees
Industry
Tech
Languages Supported
English
Product Type
Communication Software
Project Collaboration Software
Web Collaboration Software
Team Communication Software
Ryver, Inc. Product Quality vs. Competitors
Compared to its competitors, Ryver, Inc.'s Product Quality score is rated right below Microsoft.
| COMPANY | Product Quality Score | |
|---|---|---|
| Slack | 4.3/5 |
| Microsoft | 4.1/5 |
| Ryver, Inc. | 3.9/5 |
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Ryver, Inc. Pricing
Ryver, Inc. ROI & Value For Money
4.3/5
Ryver, Inc. has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Ryver, Inc. Pricing Plans
Ryver, Inc. has a pricing structure that accommodates small, medium, and large businesses. Starting from $49/month, Ryver, Inc. uses a subscription model and offers the following: $99/mo for teams of 13+ (unlimited) users. and Enterprise plans including Workflow start at $399/mo..
Who Uses Ryver, Inc.?
Small Businesses
Medium Businesses
Large Enterprises
Ryver, Inc. Pricing vs. Competitors
Compared to its competitors, Ryver, Inc.'s ROI score is rated right above Slack.
| COMPANY | Pricing Score | |
|---|---|---|
| Ryver, Inc. | 4.3/5 |
| Slack | 4.1/5 |
| Microsoft | 4/5 |
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Ryver, Inc. Customer Service
5/5
Ryver, Inc. has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Ryver, Inc.'s Customer Service
Address
14300 N. Northsight Blvd., Suite 105, Scottsdale, AZ 85260
Website
http://www.ryver.com/
Ryver, Inc. Customer Service vs. Competitors
Compared to its competitors, Ryver, Inc.'s Customer Service score is rated right above Slack.
| COMPANY | Customer Service Score | |
|---|---|---|
| Ryver, Inc. | 5/5 |
| Slack | 4.1/5 |
| Microsoft | 4/5 |
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