100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Salient Management Company
Marketing or Exec? Claim Your Free Account
About Salient Management Company's Brand
"Salient Management Company offers memory self service visual data mining, discovery and analysis systems." Among its major competitors, Salient Management Company is ranked in 1st place for NPS while Qlik is 2nd, and 1010data is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Salient Management Company Ranking
- #1 / 4 of its competitors
Salient Management Company NPS
Salient Management Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Salient Management Company's customers would recommend using the product based on a scale of -100 to 100.
Salient Management Company Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Salient Management Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 100 | Oct 2023 | 100 |
How Other Brands Compare
Salient Management Company is ranked first for NPS among its competitors. Qlik and 1010data come in second and third, with TIBCO Software Inc. coming in at #4.
Salient Management Company |  Qlik |  1010data |  TIBCO Software Inc. | |
| Global Ranking | #- | #905 | #- | #- |
| NPS | 100 | 55 | 45 | 28 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Salient Management Company NPS vs. Competitors
Compared to its competitors, Salient Management Company's NPS is rated right above Qlik.
| COMPANY | NPS Score | |
|---|---|---|
| Salient Management Company | 100 |
| Qlik | 55 |
| 1010data | 45 |
| TIBCO Software Inc. | 28 |
Salient Management Company Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Salient Management Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Salient Management Company Customer Loyalty vs. Competitors
Compared to its competitors, Salient Management Company's Customer Loyalty score is rated right above Qlik.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Salient Management Company | 100% |
| Qlik | 88% |
| TIBCO Software Inc. | 87% |
| 1010data | 83% |
Unlock Salient Management Company Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Salient Management Company Customer Loyalty vs. Competitors data and gain insights into your customers today.
Salient Management Company Product Quality
5/5
Salient Management Company has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Salient Management Company's overall Product Quality score rated by its users and customers.
Salient Management Company Product Information
Salient Management Company’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.salient.com
- Company Size
- 51-200 Employees
Industry
Tech
Professional Services
Salient Management Company Product Quality vs. Competitors
Compared to its competitors, Salient Management Company's Product Quality score is rated right above Qlik.
| COMPANY | Product Quality Score | |
|---|---|---|
| Salient Management Company | 5/5 |
| Qlik | 4.3/5 |
| TIBCO Software Inc. | 4.2/5 |
| 1010data | 3.6/5 |
Unlock Salient Management Company Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Salient Management Company Product Quality vs. Competitors data and gain insights into your customers today.
Salient Management Company Pricing
Salient Management Company ROI & Value For Money
5/5
Salient Management Company has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Salient Management Company's overall ROI score rated by its users and customers.
Salient Management Company Pricing vs. Competitors
Compared to its competitors, Salient Management Company's ROI score is rated right above Qlik.
| COMPANY | Pricing Score | |
|---|---|---|
| Salient Management Company | 5/5 |
| Qlik | 4.2/5 |
| TIBCO Software Inc. | 3.8/5 |
| 1010data | 3.6/5 |
Unlock Salient Management Company ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Salient Management Company ROI vs. Competitors data and gain insights into your customers today.
Salient Management Company Customer Satisfaction (CSAT)
Salient Management Company Customer Satisfaction (CSAT) Score
100 / 100
Salient Management Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Salient Management Company Customer Satisfaction vs. Competitors
Compared to its competitors, Salient Management Company's Customer Satisfaction score is rated right above 1010data.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Salient Management Company | 100% |
| 1010data | 100% |
| TIBCO Software Inc. | 84% |
| Qlik | 73% |
Unlock Salient Management Company Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Salient Management Company Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Salient Management Company Customer Service
5/5
Salient Management Company has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Salient Management Company's overall Customer Service score rated by its users and customers.
About Salient Management Company's Customer Service
Address
Horseheads, NY
Website
http://www.salient.com
Salient Management Company Customer Service vs. Competitors
Compared to its competitors, Salient Management Company's Customer Service score is rated right above Qlik.
| COMPANY | Customer Service Score | |
|---|---|---|
| Salient Management Company | 5/5 |
| Qlik | 4.2/5 |
| 1010data | 3.9/5 |
| TIBCO Software Inc. | 3.4/5 |
Unlock Salient Management Company Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Salient Management Company Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Salient Management Company scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Salient Management Company would recommend the brand to a friend. ENPS measures how likely Salient Management Company employees would recommend working at Salient Management Company to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
