100
NPS
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Semikron International
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About Semikron International's Brand
SEMIKRON is one of the world's leading manufacturers of power modules and systems primarily in the medium range. Among its major competitors, Semikron International is ranked in 2nd place for NPS while Fuji Electric is 1st, and Infineon Technologies is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Semikron International Ranking
- #2 / 4 of its competitors
Semikron International NPS
Semikron International's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Semikron International's customers would recommend using the product based on a scale of -100 to 100.
Semikron International Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Semikron International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
How Other Brands Compare
Semikron International is ranked second for NPS among its competitors. Fuji Electric and Infineon Technologies come in first and third, with Vishay coming in at #4.
Semikron International |  Infineon Technologies |  Vishay |  Fuji Electric | |
| Global Ranking | #- | #704 | #- | #- |
| NPS | 100 | 39 | 23 | 100 |
| Valuation Updated every 24 hours for public companies | - | $56.59B | $3.30B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Semikron International NPS vs. Competitors
Compared to its competitors, Semikron International's NPS is rated right above Infineon Technologies, and is preceded by Fuji Electric.
| COMPANY | NPS Score | |
|---|---|---|
| Fuji Electric | 100 |
| Semikron International | 100 |
| Infineon Technologies | 39 |
| Vishay | 23 |
 | Microsemi Corporation | 0 |
Semikron International Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Semikron International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Semikron International Customer Loyalty vs. Competitors
Compared to its competitors, Semikron International's Customer Loyalty score is rated right above Infineon Technologies, and is preceded by Fuji Electric.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Fuji Electric | 100% |
| Semikron International | 100% |
| Infineon Technologies | 77% |
| Vishay | 69% |
| Microsemi Corporation | 10% |
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Semikron International Product Quality
5/5
Semikron International has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Semikron International Product Information
Semikron International’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.semikron.com
- Company Size
- 1,001-5,000 Employees
Semikron International Product Quality vs. Competitors
Compared to its competitors, Semikron International's Product Quality score is rated right above Infineon Technologies, and is preceded by Fuji Electric.
| COMPANY | Product Quality Score | |
|---|---|---|
| Fuji Electric | 5/5 |
| Semikron International | 5/5 |
| Infineon Technologies | 4/5 |
| Vishay | 3.2/5 |
| Microsemi Corporation | 2.5/5 |
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Semikron International Pricing
Semikron International ROI & Value For Money
5/5
Semikron International has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Semikron International Pricing vs. Competitors
Compared to its competitors, Semikron International's ROI score is rated right above Infineon Technologies, and is preceded by Fuji Electric.
| COMPANY | Pricing Score | |
|---|---|---|
| Fuji Electric | 5/5 |
| Semikron International | 5/5 |
| Infineon Technologies | 4/5 |
| Microsemi Corporation | 3.7/5 |
| Vishay | 3.2/5 |
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Semikron International Customer Satisfaction (CSAT)
Semikron International Customer Satisfaction (CSAT) Score
100 / 100
Semikron International has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Semikron International Customer Satisfaction vs. Competitors
Compared to its competitors, Semikron International's Customer Satisfaction score is rated right above Infineon Technologies, and is preceded by Fuji Electric.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Fuji Electric | 100% |
| Semikron International | 100% |
| Infineon Technologies | 81% |
| Vishay | 58% |
| Microsemi Corporation | 0% |
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Semikron International Customer Service
5/5
Semikron International has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Semikron International's Customer Service
Address
Sigmundstr. 200, Nuremberg, 90431
Website
www.semikron.com
Semikron International Customer Service vs. Competitors
Compared to its competitors, Semikron International's Customer Service score is rated right above Infineon Technologies, and is preceded by Fuji Electric.
| COMPANY | Customer Service Score | |
|---|---|---|
| Fuji Electric | 5/5 |
| Semikron International | 5/5 |
| Infineon Technologies | 4.2/5 |
| Microsemi Corporation | 3.7/5 |
| Vishay | 3.1/5 |
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