100
NPS
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Fuji Electric
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About Fuji Electric's Brand
Fuji Electric now aims to become a leading-edge company in ""energy and the environment"" by building upon our foundation Among its major competitors, Fuji Electric is ranked in 1st place for NPS while Siemens is 2nd, and Yaskawa America is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Fuji Electric Ranking
- #1 / 4 of its competitors
Fuji Electric NPS
Fuji Electric's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Fuji Electric's customers would recommend using the product based on a scale of -100 to 100.
Fuji Electric Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Fuji Electric NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 100 | May 2022 | 100 |
How Other Brands Compare
Fuji Electric is ranked first for NPS among its competitors. Siemens and Yaskawa America come in second and third, with Fujitsu coming in at #4.
Fuji Electric |  Fujitsu |  Siemens |  Yaskawa America | |
| Global Ranking | #- | #457 | #499 | #- |
| NPS | 100 | 11 | 37 | 25 |
| Valuation Updated every 24 hours for public companies | - | $31.31B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Fuji Electric NPS vs. Competitors
Compared to its competitors, Fuji Electric's NPS is rated right above Siemens.
| COMPANY | NPS Score | |
|---|---|---|
| Fuji Electric | 100 |
| Siemens | 37 |
| Yaskawa America | 25 |
| Fujitsu | 11 |
 | Omron Corporation | N/A |
 | MItsubishi Electric | -18 |
Fuji Electric Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Fuji Electric users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Fuji Electric Customer Loyalty vs. Competitors
Compared to its competitors, Fuji Electric's Customer Loyalty score is rated right above Yaskawa America.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Fuji Electric | 100% |
| Yaskawa America | 100% |
| Fujitsu | 82% |
| Siemens | 80% |
| MItsubishi Electric | 72% |
| Omron Corporation | N/A |
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Fuji Electric Product Quality
5/5
Fuji Electric has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Fuji Electric Product Information
Fuji Electric’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.fujielectric.com
- Company Size
- 10,000+ Employees
Industry
Tech
Hardware and Devices
Fuji Electric Product Quality vs. Competitors
Compared to its competitors, Fuji Electric's Product Quality score is rated right above Yaskawa America.
| COMPANY | Product Quality Score | |
|---|---|---|
| Fuji Electric | 5/5 |
| Yaskawa America | 4.1/5 |
| Siemens | 4/5 |
| Fujitsu | 3.9/5 |
| MItsubishi Electric | 3.8/5 |
| Omron Corporation | N/A |
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Fuji Electric Pricing
Fuji Electric ROI & Value For Money
5/5
Fuji Electric has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Fuji Electric Pricing vs. Competitors
Compared to its competitors, Fuji Electric's ROI score is rated right above Yaskawa America.
| COMPANY | Pricing Score | |
|---|---|---|
| Fuji Electric | 5/5 |
| Yaskawa America | 5/5 |
| Siemens | 4/5 |
| Fujitsu | 4/5 |
| MItsubishi Electric | 3.7/5 |
| Omron Corporation | N/A |
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Fuji Electric Customer Satisfaction (CSAT)
Fuji Electric Customer Satisfaction (CSAT) Score
100 / 100
Fuji Electric has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Fuji Electric Customer Satisfaction vs. Competitors
Compared to its competitors, Fuji Electric's Customer Satisfaction score is rated right above Yaskawa America.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Fuji Electric | 100% |
| Yaskawa America | 100% |
| MItsubishi Electric | 86% |
| Siemens | 78% |
| Fujitsu | 72% |
| Omron Corporation | 0% |
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Fuji Electric Customer Service
5/5
Fuji Electric has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Fuji Electric's Customer Service
Address
50 Northfield Avenue, Edison, NJ 08837
Website
https://www.fujielectric.com
Fuji Electric Customer Service vs. Competitors
Compared to its competitors, Fuji Electric's Customer Service score is rated right above Yaskawa America.
| COMPANY | Customer Service Score | |
|---|---|---|
| Fuji Electric | 5/5 |
| Yaskawa America | 4.7/5 |
| Siemens | 4/5 |
| Fujitsu | 3.9/5 |
| MItsubishi Electric | 3.3/5 |
| Omron Corporation | N/A |
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Consumer vs. Employees
Fuji Electric scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Fuji Electric would recommend the brand to a friend. ENPS measures how likely Fuji Electric employees would recommend working at Fuji Electric to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
