-75
NPS
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Sentieo
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About Sentieo's Brand
The Modern Financial Research Platform Among its major competitors, Sentieo is ranked in 4th place for NPS while Bloomberg is 1st, and The Motley Fool is 2nd.Their current valuation is $75.00M
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Sentieo Ranking
- #4 / 4 of its competitors
Sentieo NPS
Sentieo's Net Promoter Score (NPS) is a -75 with 0% Promoters, 25% Passives, and 75% Detractors. Net Promoter Score tracks whether Sentieo's customers would recommend using the product based on a scale of -100 to 100.
Sentieo Overall NPS
| 0% | Promoters |
|---|---|
| 25% | Passives |
| 75% | Detractors |
Sentieo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 -100 | Oct 2021 | -100 |
Nov 2021 -100 | Nov 2021 | -100 |
Mar 2022 -66 | Mar 2022 | -66 |
Feb 2023 -75 | Feb 2023 | -75 |
How Other Brands Compare
Sentieo is ranked #4 for NPS among its competitors. Bloomberg and The Motley Fool come in first and second, with QuoteMedia coming in at third. Among those competitors, it is the lowest valued company behind Bloomberg.
Sentieo |  Bloomberg |  The Motley Fool |  QuoteMedia | |
| Global Ranking | #- | #129 | #- | #- |
| NPS | -75 | 31 | -8 | -50 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $75.00M | $1.09B | $265.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sentieo NPS vs. Competitors
Compared to its competitors, Sentieo's NPS is rated right below QuoteMedia.
| COMPANY | NPS Score | |
|---|---|---|
| Bloomberg | 31 |
 | Money.Net | N/A |
| The Motley Fool | -8 |
| QuoteMedia | -50 |
| Sentieo | -75 |
Sentieo Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sentieo users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sentieo Customer Loyalty vs. Competitors
Compared to its competitors, Sentieo's Customer Loyalty score is rated right above Bloomberg, and is preceded by QuoteMedia.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| QuoteMedia | 100% |
| Sentieo | 100% |
| Bloomberg | 77% |
| The Motley Fool | 66% |
| Money.Net | N/A |
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Sentieo Product Quality
1.5/5
Sentieo has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Sentieo Product Information
Sentieo’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.sentieo.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Sentieo Product Quality vs. Competitors
Compared to its competitors, Sentieo's Product Quality score is rated right above Money.Net, and is preceded by The Motley Fool.
| COMPANY | Product Quality Score | |
|---|---|---|
| Bloomberg | 4/5 |
| QuoteMedia | 4/5 |
| The Motley Fool | 3.3/5 |
| Sentieo | 1.5/5 |
| Money.Net | N/A |
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Sentieo Pricing
Sentieo ROI & Value For Money
1.5/5
Sentieo has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Sentieo Pricing vs. Competitors
Compared to its competitors, Sentieo's ROI score is rated right above Money.Net, and is preceded by The Motley Fool.
| COMPANY | Pricing Score | |
|---|---|---|
| Bloomberg | 3.9/5 |
| QuoteMedia | 3.7/5 |
| The Motley Fool | 3/5 |
| Sentieo | 1.5/5 |
| Money.Net | N/A |
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Sentieo Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sentieo Customer Satisfaction vs. Competitors
Compared to its competitors, Sentieo's Customer Satisfaction score is rated right above Money.Net, and is preceded by The Motley Fool.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| QuoteMedia | 100% |
| Bloomberg | 76% |
| The Motley Fool | 38% |
| Sentieo | 0% |
| Money.Net | 0% |
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Sentieo Customer Service
1.5/5
Sentieo has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Sentieo's Customer Service
Address
San Francisco, CA
Website
https://www.sentieo.com
Sentieo Customer Service vs. Competitors
Compared to its competitors, Sentieo's Customer Service score is rated right above Money.Net, and is preceded by The Motley Fool.
| COMPANY | Customer Service Score | |
|---|---|---|
| Bloomberg | 4/5 |
| QuoteMedia | 3.5/5 |
| The Motley Fool | 3.1/5 |
| Sentieo | 1.5/5 |
| Money.Net | N/A |
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Consumer vs. Employees
Sentieo scored a -75 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Sentieo would recommend the brand to a friend. ENPS measures how likely Sentieo employees would recommend working at Sentieo to a friend.
Net Promoter Score
-75
NPS Score
| 0% | Promoters |
|---|---|
| 25% | Passive |
| 75% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 30% | Promoters |
|---|---|
| 20% | Passive |
| 50% | Detractors |
