67
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Silverfort
Marketing or Exec? Claim Your Free Account
About Silverfort's Brand
Silverfort is the provider of the first Unified Identity Protection Platform that consolidates security controls across corporate networks and cloud environments to block identity-based attacks. Using innovative agentless and proxyless technology, Silverfort seamlessly integrates with all existing IAM solutions (such as AD, ADFS, RADIUS, Azure AD, Okta, Ping, AWS IAM, etc.), extending their coverage to assets that could not be protected until today, such as homegrown/legacy applications, IT infrastructure, file systems, command-line tools, machine-to-machine access and more. It continuously monitors all access of users and service accounts across both cloud and on-premise environments, analyzes risk in real time using an AI-based engine, and enforces adaptive authentication and access policies. Among its major competitors, Silverfort is ranked in 2nd place for NPS while SBL is 1st, and CrowdStrike is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Silverfort Ranking
- #2 / 4 of its competitors
Silverfort NPS
Silverfort's Net Promoter Score (NPS) is a 67 with 67% Promoters, 33% Passives, and 0% Detractors. Net Promoter Score tracks whether Silverfort's customers would recommend using the product based on a scale of -100 to 100.
Silverfort Overall NPS
| 67% | Promoters |
|---|---|
| 33% | Passives |
| 0% | Detractors |
Silverfort NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 100 | Jan 2024 | 100 |
Feb 2024 50 | Feb 2024 | 50 |
Feb 2025 66 | Feb 2025 | 66 |
How Other Brands Compare
Silverfort is ranked second for NPS among its competitors. SBL and CrowdStrike come in first and third, with TruSTAR Technology coming in at #4.
Silverfort |  CrowdStrike |  SBL |  TruSTAR Technology | |
| Global Ranking | #- | #972 | #- | #- |
| NPS | 67 | 42 | 70 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $37.95B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Silverfort NPS vs. Competitors
Compared to its competitors, Silverfort's NPS is rated right above CrowdStrike, and is preceded by SBL.
| COMPANY | NPS Score | |
|---|---|---|
| SBL | 70 |
| Silverfort | 67 |
| CrowdStrike | 42 |
Silverfort Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Silverfort users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Silverfort Customer Loyalty vs. Competitors
Compared to its competitors, Silverfort's Customer Loyalty score is rated right above SBL.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Silverfort | 100% |
| SBL | 87% |
| CrowdStrike | 79% |
Unlock Silverfort Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Silverfort Customer Loyalty vs. Competitors data and gain insights into your customers today.
Silverfort Product Quality
5/5
Silverfort has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Silverfort's overall Product Quality score rated by its users and customers.
Silverfort Product Information
Silverfort’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Security and Investigations
Silverfort Product Quality vs. Competitors
Compared to its competitors, Silverfort's Product Quality score is rated right above CrowdStrike.
| COMPANY | Product Quality Score | |
|---|---|---|
| Silverfort | 5/5 |
| CrowdStrike | 4.1/5 |
| SBL | 3.9/5 |
Unlock Silverfort Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Silverfort Product Quality vs. Competitors data and gain insights into your customers today.
Silverfort Pricing
Silverfort ROI & Value For Money
4.5/5
Silverfort has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Silverfort's overall ROI score rated by its users and customers.
Silverfort Pricing vs. Competitors
Compared to its competitors, Silverfort's ROI score is rated right above SBL.
| COMPANY | Pricing Score | |
|---|---|---|
| Silverfort | 4.5/5 |
| SBL | 4/5 |
| CrowdStrike | 3.9/5 |
Unlock Silverfort ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Silverfort ROI vs. Competitors data and gain insights into your customers today.
Silverfort Customer Satisfaction (CSAT)
Silverfort Customer Satisfaction (CSAT) Score
33 / 100
Silverfort has an overall Customer Satisfaction score of 33 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Silverfort Customer Satisfaction vs. Competitors
Compared to its competitors, Silverfort's Customer Satisfaction score is rated right below CrowdStrike.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| SBL | 89% |
| CrowdStrike | 83% |
| Silverfort | 33% |
Unlock Silverfort Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Silverfort Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Silverfort Customer Service
4.5/5
Silverfort has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Silverfort's overall Customer Service score rated by its users and customers.
About Silverfort's Customer Service
Address
Tel Aviv, Israel
Website
https://www.silverfort.com/careers/
Phone Number
0546602093
Silverfort Customer Service vs. Competitors
Compared to its competitors, Silverfort's Customer Service score is rated right above SBL.
| COMPANY | Customer Service Score | |
|---|---|---|
| Silverfort | 4.5/5 |
| SBL | 4/5 |
| CrowdStrike | 4/5 |
Unlock Silverfort Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Silverfort Customer Service vs. Competitors data and gain insights into your customers today.
Silverfort as an Employer
4.8/5
Silverfort has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Silverfort scored a 67 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Silverfort would recommend the brand to a friend. ENPS measures how likely Silverfort employees would recommend working at Silverfort to a friend.
Net Promoter Score
67
NPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
