100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Sonus Networks
Marketing or Exec? Claim Your Free Account
About Sonus Networks' Brand
Sonus delivers SIP based communications and SBC solutions to enterprises and service providers across the globe enabling Unified Communicati Among its major competitors, Sonus Networks is ranked in 2nd place for NPS while Sasken is 1st, and Mavenir Systems is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Sonus Networks Ranking
- #2 / 4 of its competitors
Sonus Networks NPS
Sonus Networks's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sonus Networks's customers would recommend using the product based on a scale of -100 to 100.
Sonus Networks Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sonus Networks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 100 | Oct 2020 | 100 |
How Other Brands Compare
Sonus Networks is ranked second for NPS among its competitors. Sasken and Mavenir Systems come in first and third, with Oracle coming in at #4.
Sonus Networks |  Oracle |  Sasken |  Mavenir Systems | |
| Global Ranking | #- | #173 | #- | #- |
| NPS | 100 | 11 | 100 | 72 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $207.07B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sonus Networks NPS vs. Competitors
Compared to its competitors, Sonus Networks's NPS is rated right above Mavenir Systems, and is preceded by Sasken.
| COMPANY | NPS Score | |
|---|---|---|
| Sasken | 100 |
| Sonus Networks | 100 |
| Mavenir Systems | 72 |
| Oracle | 11 |
 | GENBAND | N/A |
 | AGC Networks | N/A |
Sonus Networks Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sonus Networks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sonus Networks Customer Loyalty vs. Competitors
Compared to its competitors, Sonus Networks's Customer Loyalty score is rated right above Mavenir Systems, and is preceded by Sasken.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Sasken | 100% |
| Sonus Networks | 100% |
| Mavenir Systems | 92% |
| Oracle | 72% |
| GENBAND | N/A |
| AGC Networks | N/A |
Unlock Sonus Networks Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sonus Networks Customer Loyalty vs. Competitors data and gain insights into your customers today.
Sonus Networks Product Quality
5/5
Sonus Networks has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sonus Networks' overall Product Quality score rated by its users and customers.
Sonus Networks Product Information
Sonus Networks’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.sonusnetworks.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Business Services
Enterprise
Hardware and Devices
SaaS
Sonus Networks Product Quality vs. Competitors
Compared to its competitors, Sonus Networks's Product Quality score is rated right above Mavenir Systems, and is preceded by Sasken.
| COMPANY | Product Quality Score | |
|---|---|---|
| Sasken | 5/5 |
| Sonus Networks | 5/5 |
| Mavenir Systems | 4.4/5 |
| Oracle | 3.7/5 |
| GENBAND | N/A |
| AGC Networks | N/A |
Unlock Sonus Networks Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sonus Networks Product Quality vs. Competitors data and gain insights into your customers today.
Sonus Networks Pricing
Sonus Networks ROI & Value For Money
5/5
Sonus Networks has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sonus Networks' overall ROI score rated by its users and customers.
Sonus Networks Pricing vs. Competitors
Compared to its competitors, Sonus Networks's ROI score is rated right above Sasken.
| COMPANY | Pricing Score | |
|---|---|---|
| Sonus Networks | 5/5 |
| Sasken | 4.5/5 |
| Mavenir Systems | 4.5/5 |
| Oracle | 3.7/5 |
| GENBAND | N/A |
| AGC Networks | N/A |
Unlock Sonus Networks ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sonus Networks ROI vs. Competitors data and gain insights into your customers today.
Sonus Networks Customer Service
5/5
Sonus Networks has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sonus Networks' overall Customer Service score rated by its users and customers.
About Sonus Networks's Customer Service
Address
4 Technology Park Drive, Westford, MA
Website
http://www.sonusnetworks.com
Phone Number
978-614-8100
Sonus Networks Customer Service vs. Competitors
Compared to its competitors, Sonus Networks's Customer Service score is rated right above Mavenir Systems.
| COMPANY | Customer Service Score | |
|---|---|---|
| Sonus Networks | 5/5 |
| Mavenir Systems | 4.6/5 |
| Sasken | 4.5/5 |
| Oracle | 3.6/5 |
| GENBAND | N/A |
| AGC Networks | N/A |
Unlock Sonus Networks Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sonus Networks Customer Service vs. Competitors data and gain insights into your customers today.
Sonus Networks as an Employer
4.2/5
Sonus Networks has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Sonus Networks scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Sonus Networks would recommend the brand to a friend. ENPS measures how likely Sonus Networks employees would recommend working at Sonus Networks to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
