100
NPS
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Sasken
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About Sasken's Brand
"Sasken Communication Technologies provides research and development consultancy, wireless software product, software and network engineering services." Among its major competitors, Sasken is ranked in 1st place for NPS while Sonus Networks is 2nd, and Tata Elxsi is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Sasken Ranking
- #1 / 4 of its competitors
Sasken NPS
Sasken's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sasken's customers would recommend using the product based on a scale of -100 to 100.
Sasken Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sasken NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 100 | Oct 2023 | 100 |
May 2025 100 | May 2025 | 100 |
How Other Brands Compare
Sasken is ranked first for NPS among its competitors. Sonus Networks and Wipro Limited come in second and third, with Hubbell coming in at #4.
Sasken |  Wipro Limited |  Hubbell |  Sonus Networks | |
| Global Ranking | #- | #726 | #- | #- |
| NPS | 100 | 28 | -6 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $16.33B | $16.44B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sasken NPS vs. Competitors
Compared to its competitors, Sasken's NPS is rated right above Sonus Networks.
| COMPANY | NPS Score | |
|---|---|---|
| Sasken | 100 |
| Sonus Networks | 100 |
 | Tata Elxsi | 45 |
 | Mindtree | 30 |
| Wipro Limited | 28 |
 | HCLTech | 3 |
 | Aricent Group | N/A |
 | Persistent | N/A |
| Hubbell | -6 |
Sasken Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sasken users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sasken Customer Loyalty vs. Competitors
Compared to its competitors, Sasken's Customer Loyalty score is rated right above Sonus Networks.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Sasken | 100% |
| Sonus Networks | 100% |
| Mindtree | 88% |
| Tata Elxsi | 86% |
| Wipro Limited | 85% |
| HCLTech | 78% |
| Hubbell | 64% |
| Aricent Group | N/A |
| Persistent | N/A |
Unlock Sasken Customer Loyalty vs. Competitors Data
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Sasken Product Quality
5/5
Sasken has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Sasken Product Information
Sasken’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.sasken.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
SaaS
Sasken Product Quality vs. Competitors
Compared to its competitors, Sasken's Product Quality score is rated right above Sonus Networks.
| COMPANY | Product Quality Score | |
|---|---|---|
| Sasken | 5/5 |
| Sonus Networks | 5/5 |
| Tata Elxsi | 4.3/5 |
| Wipro Limited | 3.9/5 |
| Mindtree | 3.8/5 |
| HCLTech | 3.7/5 |
| Hubbell | 3.2/5 |
| Aricent Group | N/A |
| Persistent | N/A |
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Sasken Pricing
Sasken ROI & Value For Money
4.5/5
Sasken has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sasken's overall ROI score rated by its users and customers.
Sasken Pricing vs. Competitors
Compared to its competitors, Sasken's ROI score is rated right above Mindtree, and is preceded by Sonus Networks.
| COMPANY | Pricing Score | |
|---|---|---|
| Sonus Networks | 5/5 |
| Sasken | 4.5/5 |
| Mindtree | 3.9/5 |
| Tata Elxsi | 3.8/5 |
| Wipro Limited | 3.8/5 |
| HCLTech | 3.6/5 |
| Hubbell | 3.1/5 |
| Aricent Group | N/A |
| Persistent | N/A |
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Sasken Customer Satisfaction (CSAT)
Sasken Customer Satisfaction (CSAT) Score
100 / 100
Sasken has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sasken Customer Satisfaction vs. Competitors
Compared to its competitors, Sasken's Customer Satisfaction score is rated right above Mindtree.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Sasken | 100% |
| Mindtree | 89% |
| Tata Elxsi | 85% |
| Wipro Limited | 83% |
| HCLTech | 74% |
| Hubbell | 52% |
| Sonus Networks | 0% |
| Aricent Group | 0% |
| Persistent | 0% |
Unlock Sasken Customer Satisfaction vs. Competitors Data
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Sasken Customer Service
4.5/5
Sasken has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About Sasken's Customer Service
Website
http://www.sasken.com/
Sasken Customer Service vs. Competitors
Compared to its competitors, Sasken's Customer Service score is rated right above Tata Elxsi, and is preceded by Sonus Networks.
| COMPANY | Customer Service Score | |
|---|---|---|
| Sonus Networks | 5/5 |
| Sasken | 4.5/5 |
| Tata Elxsi | 4.2/5 |
| Wipro Limited | 4/5 |
| Mindtree | 3.9/5 |
| HCLTech | 3.7/5 |
| Hubbell | 3.1/5 |
| Aricent Group | N/A |
| Persistent | N/A |
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Consumer vs. Employees
Sasken scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Sasken would recommend the brand to a friend. ENPS measures how likely Sasken employees would recommend working at Sasken to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
