100
NPS
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SPECTRA LOGIC CORPORATION
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About SPECTRA LOGIC CORPORATION's Brand
Spectra Logic Corporation is a computer data storage company based in Boulder, Colorado in the United States. Among its major competitors, SPECTRA LOGIC CORPORATION is ranked in 1st place for NPS while IBM is 2nd, and Oracle is 3rd.
Brand at a Glance
5/5
Product Quality
4.5/5
Pricing
SPECTRA LOGIC CORPORATION Ranking
- #1 / 4 of its competitors
SPECTRA LOGIC CORPORATION NPS
SPECTRA LOGIC CORPORATION's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether SPECTRA LOGIC CORPORATION's customers would recommend using the product based on a scale of -100 to 100.
SPECTRA LOGIC CORPORATION Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
SPECTRA LOGIC CORPORATION NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 100 | Aug 2021 | 100 |
How Other Brands Compare
SPECTRA LOGIC CORPORATION is ranked first for NPS among its competitors. IBM and Oracle come in second and third, with Quantum coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
SPECTRA LOGIC CORPORATION NPS vs. Competitors
Compared to its competitors, SPECTRA LOGIC CORPORATION's NPS is rated right above IBM.
| COMPANY | NPS Score | |
|---|---|---|
| SPECTRA LOGIC CORPORATION | 100 |
 | IBM | 26 |
 | Oracle | 11 |
 | Quantum | -28 |
SPECTRA LOGIC CORPORATION Product Quality
5/5
SPECTRA LOGIC CORPORATION has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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SPECTRA LOGIC CORPORATION Product Information
SPECTRA LOGIC CORPORATION’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Tech
Big Data
Hardware and Devices
SPECTRA LOGIC CORPORATION Product Quality vs. Competitors
Compared to its competitors, SPECTRA LOGIC CORPORATION's Product Quality score is rated right above IBM.
| COMPANY | Product Quality Score | |
|---|---|---|
| SPECTRA LOGIC CORPORATION | 5/5 |
| IBM | 3.8/5 |
| Oracle | 3.7/5 |
| Quantum | 2.9/5 |
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SPECTRA LOGIC CORPORATION Pricing
SPECTRA LOGIC CORPORATION ROI & Value For Money
4.5/5
SPECTRA LOGIC CORPORATION has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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SPECTRA LOGIC CORPORATION Pricing vs. Competitors
Compared to its competitors, SPECTRA LOGIC CORPORATION's ROI score is rated right above IBM.
| COMPANY | Pricing Score | |
|---|---|---|
| SPECTRA LOGIC CORPORATION | 4.5/5 |
| IBM | 3.8/5 |
| Oracle | 3.7/5 |
| Quantum | 2.8/5 |
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SPECTRA LOGIC CORPORATION Customer Satisfaction (CSAT)
SPECTRA LOGIC CORPORATION Customer Satisfaction (CSAT) Score
100 / 100
SPECTRA LOGIC CORPORATION has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
SPECTRA LOGIC CORPORATION Customer Satisfaction vs. Competitors
Compared to its competitors, SPECTRA LOGIC CORPORATION's Customer Satisfaction score is rated right above IBM.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| SPECTRA LOGIC CORPORATION | 100% |
| IBM | 75% |
| Oracle | 68% |
| Quantum | 28% |
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SPECTRA LOGIC CORPORATION as an Employer
3.4/5
SPECTRA LOGIC CORPORATION has a 3.4/5 stars for its overall company culture rated by their employees
bottom
25%
CEO of SPECTRA LOGIC CORPORATION
In the Bottom 25% of Similar Sized Companies on Comparably.
Consumer vs. Employees
SPECTRA LOGIC CORPORATION scored a 100 for Net Promoter Score and a -23 for Employee Net Promoter Score. NPS gauges how likely a customer of SPECTRA LOGIC CORPORATION would recommend the brand to a friend. ENPS measures how likely SPECTRA LOGIC CORPORATION employees would recommend working at SPECTRA LOGIC CORPORATION to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-23
eNPS Score
| 33% | Promoters |
|---|---|
| 11% | Passive |
| 56% | Detractors |
