

Provider of pumping technologies and services. The company provides repair and maintenance services, surface technologies, coating materials and mining equipment for the automotive, aviation, chemical processing, oil and gas, hydrocarbon processing and healthcare sectors. Among its major competitors, Sulzer is ranked in 1st place for NPS while Schneider Electric is 2nd, and Flowserve is 3rd.
Sulzer's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sulzer's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jan 2024 100 | Jan 2024 | 100 |
Sulzer is ranked first for NPS among its competitors. Schneider Electric and Flowserve come in second and third.
![]() Sulzer | ![]() Schneider Electric | ![]() Flowserve | |
| Global Ranking | #- | #364 | #- |
| NPS | 100 | 31 | 12 |
| Valuation Updated every 24 hours for public companies | - | $32.77B | $4.62B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Sulzer's NPS is rated right above Schneider Electric.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Sulzer | 100 |
![]() | Schneider Electric | 31 |
![]() | Flowserve | 12 |
Sulzer scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Sulzer would recommend the brand to a friend. ENPS measures how likely Sulzer employees would recommend working at Sulzer to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |