-60
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Sunshine
Marketing or Exec? Claim Your Free Account
About Sunshine's Brand
Sunshine is the functional beverage that awakens the senses. Among its major competitors, Sunshine is ranked in 3rd place for NPS while YouTube is 1st, and WeWork is 2nd.
Brand at a Glance
55%
Customer Loyalty
2.2/5
Product Quality
2.6/5
Pricing
3/5
Customer Service
Sunshine Ranking
- #3 / 4 of its competitors
Sunshine NPS
Sunshine's Net Promoter Score (NPS) is a -60 with 20% Promoters, 0% Passives, and 80% Detractors. Net Promoter Score tracks whether Sunshine's customers would recommend using the product based on a scale of -100 to 100.
Sunshine Overall NPS
| 20% | Promoters |
|---|---|
| 0% | Passives |
| 80% | Detractors |
Sunshine NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 100 | Jun 2021 | 100 |
Feb 2022 0 | Feb 2022 | 0 |
Feb 2023 -33 | Feb 2023 | -33 |
Apr 2023 -60 | Apr 2023 | -60 |
How Other Brands Compare
Sunshine is ranked third for NPS among its competitors. YouTube and WeWork come in first and second, with RocketSpace coming in at #4.
Sunshine |  YouTube |  WeWork |  RocketSpace | |
| Global Ranking | #- | #75 | #541 | #- |
| NPS | -60 | 12 | 6 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $1.44T | - | $1.00B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sunshine NPS vs. Competitors
Compared to its competitors, Sunshine's NPS is rated right above Odyssey, and is preceded by RocketSpace.
| COMPANY | NPS Score | |
|---|---|---|
| YouTube | 12 |
| WeWork | 6 |
| RocketSpace | N/A |
| Sunshine | -60 |
 | Odyssey | -100 |
Sunshine Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Sunshine users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sunshine Customer Loyalty vs. Competitors
Compared to its competitors, Sunshine's Customer Loyalty score is rated right above Odyssey, and is preceded by WeWork.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| YouTube | 80% |
| WeWork | 66% |
| Sunshine | 55% |
| Odyssey | N/A |
| RocketSpace | N/A |
Unlock Sunshine Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sunshine Customer Loyalty vs. Competitors data and gain insights into your customers today.
Sunshine Product Quality
2.2/5
Sunshine has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Sunshine's overall Product Quality score rated by its users and customers.
Sunshine Product Information
Sunshine’s product quality score is a 2.2 out of 5 as rated by its users and customers.
- Website
- http://drinkthesunshine.com/
- Company Size
- 51-200 Employees
Industry
Tech
Banking
Professional Services
FinTech
Sunshine Product Quality vs. Competitors
Compared to its competitors, Sunshine's Product Quality score is rated right above RocketSpace, and is preceded by Odyssey.
| COMPANY | Product Quality Score | |
|---|---|---|
| WeWork | 3.6/5 |
| YouTube | 3.4/5 |
| Odyssey | 2.5/5 |
| Sunshine | 2.2/5 |
| RocketSpace | N/A |
Unlock Sunshine Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sunshine Product Quality vs. Competitors data and gain insights into your customers today.
Sunshine Pricing
Sunshine ROI & Value For Money
2.6/5
Sunshine has a value for money and ROI score of 2.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Sunshine's overall ROI score rated by its users and customers.
Sunshine Pricing vs. Competitors
Compared to its competitors, Sunshine's ROI score is rated right above Odyssey, and is preceded by YouTube.
| COMPANY | Pricing Score | |
|---|---|---|
| WeWork | 3.5/5 |
| YouTube | 3.1/5 |
| Sunshine | 2.6/5 |
| Odyssey | N/A |
| RocketSpace | N/A |
Unlock Sunshine ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sunshine ROI vs. Competitors data and gain insights into your customers today.
Sunshine Customer Satisfaction (CSAT)
Sunshine Customer Satisfaction (CSAT) Score
50 / 100
Sunshine has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sunshine Customer Satisfaction vs. Competitors
Compared to its competitors, Sunshine's Customer Satisfaction score is rated right above Odyssey, and is preceded by YouTube.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| WeWork | 70% |
| YouTube | 61% |
| Sunshine | 50% |
| Odyssey | 0% |
| RocketSpace | 0% |
Unlock Sunshine Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sunshine Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Sunshine Customer Service
3/5
Sunshine has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Sunshine's overall Customer Service score rated by its users and customers.
About Sunshine's Customer Service
Address
Po Box 20151, Winston Salem, NC
Website
http://drinkthesunshine.com/
Phone Number
+1 (336) 565-6274
Sunshine Customer Service vs. Competitors
Compared to its competitors, Sunshine's Customer Service score is rated right above Odyssey, and is preceded by YouTube.
| COMPANY | Customer Service Score | |
|---|---|---|
| WeWork | 3.6/5 |
| YouTube | 3/5 |
| Sunshine | 3/5 |
| Odyssey | N/A |
| RocketSpace | N/A |
Unlock Sunshine Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Sunshine Customer Service vs. Competitors data and gain insights into your customers today.
Sunshine as an Employer
2.8/5
Sunshine has a 2.8/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Sunshine scored a -60 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of Sunshine would recommend the brand to a friend. ENPS measures how likely Sunshine employees would recommend working at Sunshine to a friend.
Net Promoter Score
-60
NPS Score
| 20% | Promoters |
|---|---|
| 0% | Passive |
| 80% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 50% | Promoters |
|---|---|
| 33% | Passive |
| 17% | Detractors |
