

Surveypal Feedback Automation Software helps companies track how they are doing with customers on a day-to-day-basis. Among its major competitors, Surveypal is ranked in 7th place for NPS while SurveyMonkey is 1st, and Qualtrics is 2nd.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Surveypal users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Compared to its competitors, Surveypal's Customer Loyalty score is rated right above Qualtrics.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Surveypal | 100% |
![]() | Qualtrics | 83% |
![]() | SurveyMonkey | 81% |
![]() | Medallia | 78% |
![]() | Survata | N/A |
![]() | Survey Analytics | N/A |
Surveypal has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Surveypal's overall Product Quality score rated by its users and customers.
Surveypal’s product quality score is a 4 out of 5 as rated by its users and customers.
Compared to its competitors, Surveypal's Product Quality score is rated right below Medallia.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Survata | 5/5 |
![]() | Survey Analytics | 5/5 |
![]() | SurveyMonkey | 4.2/5 |
![]() | Qualtrics | 4.1/5 |
![]() | Medallia | 4/5 |
![]() | Surveypal | 4/5 |
Surveypal has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Surveypal's overall ROI score rated by its users and customers.
Compared to its competitors, Surveypal's ROI score is rated right above Qualtrics, and is preceded by SurveyMonkey.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | SurveyMonkey | 4.3/5 |
![]() | Surveypal | 4/5 |
![]() | Qualtrics | 3.9/5 |
![]() | Medallia | 3.4/5 |
![]() | Survata | N/A |
![]() | Survey Analytics | N/A |
Surveypal has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Surveypal's overall Customer Service score rated by its users and customers.
995 Market St, San Francisco, CA
http://www.surveypal.com
+358 10 3465 200
Compared to its competitors, Surveypal's Customer Service score is rated right above Medallia, and is preceded by Qualtrics.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | SurveyMonkey | 4.2/5 |
![]() | Qualtrics | 4/5 |
![]() | Surveypal | 4/5 |
![]() | Medallia | 3.5/5 |
![]() | Survata | N/A |
![]() | Survey Analytics | N/A |