17
NPS
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Synopsys Inc
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About Synopsys Inc's Brand
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. Among its major competitors, Synopsys Inc is ranked in 5th place for NPS while Imagination Technologies is 1st, and Arm is 2nd.Their current market cap is $38.74B
Brand at a Glance
78%
Customer Loyalty
4/5
Product Quality
3.6/5
Pricing
3.8/5
Customer Service
Synopsys Inc Ranking
- #4 / 4 of its competitors
Synopsys Inc NPS
Synopsys Inc's Net Promoter Score (NPS) is a 17 with 50% Promoters, 17% Passives, and 33% Detractors. Net Promoter Score tracks whether Synopsys Inc's customers would recommend using the product based on a scale of -100 to 100.
Synopsys Inc Overall NPS
| 50% | Promoters |
|---|---|
| 17% | Passives |
| 33% | Detractors |
Synopsys Inc NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 23 | Nov 2022 | 23 |
Dec 2022 22 | Dec 2022 | 22 |
Jan 2023 24 | Jan 2023 | 24 |
Feb 2023 23 | Feb 2023 | 23 |
Apr 2023 23 | Apr 2023 | 23 |
Jun 2023 22 | Jun 2023 | 22 |
Jul 2023 19 | Jul 2023 | 19 |
Sep 2023 14 | Sep 2023 | 14 |
Dec 2023 16 | Dec 2023 | 16 |
Feb 2024 18 | Feb 2024 | 18 |
Mar 2024 15 | Mar 2024 | 15 |
Jun 2025 17 | Jun 2025 | 17 |
How Other Brands Compare
Synopsys Inc is ranked #4 for NPS among its competitors. Imagination Technologies and Cadence Design Systems come in first and second, with Intel Corporation coming in at third. Among those competitors, it is the lowest valued company behind Intel Corporation.
Synopsys Inc |  Intel Corporation |  Cadence Design Systems |  Imagination Technologies | |
| Global Ranking | #- | #110 | #- | #- |
| NPS | 17 | 27 | 46 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | - | Neutral |
| Valuation Updated every 24 hours for public companies | $38.74B | $256.01B | $64.38B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Synopsys Inc NPS by Gender
Synopsys Inc's NPS was rated 9 by Male customers on Comparably.
Male
9
Synopsys Inc's NPS was rated 9 by Male customers on Comparably.
45%
Promoters
19%
Passives
36%
Detractors
Female
N/A
Synopsys Inc's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Synopsys Inc NPS by Ethnicity
Synopsys Inc's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
Asian or Pacific Islander 50 | Asian or Pacific Islander | 50 |
Other -34 | Other | -34 |
Synopsys Inc NPS by Age
Synopsys Inc's NPS was rated 0 points by customers ages 18-25 and customers ages 46-50 on Comparably.
Synopsys Inc NPS by Usage
Synopsys Inc's NPS was rated 0 points by customers who have used Synopsys Inc's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 0 | 1 to 2 Years | 0 |
Over 10 Years 0 | Over 10 Years | 0 |
Synopsys Inc NPS vs. Competitors
Compared to its competitors, Synopsys Inc's NPS is rated right above Atrenta, and is preceded by Intel Corporation.
| COMPANY | NPS Score | |
|---|---|---|
| Imagination Technologies | 100 |
 | Arm | 58 |
| Cadence Design Systems | 46 |
| Intel Corporation | 27 |
| Synopsys Inc | 17 |
 | Atrenta | N/A |
 | Parasoft | N/A |
Synopsys Inc Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Synopsys Inc users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Synopsys Inc Customer Loyalty Score by Gender
Synopsys Inc's Customer Loyalty score was rated 92 by Male customers on Comparably.
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Male
92%
Yes
Female
N/A
Yes
Synopsys Inc Customer Loyalty Score by Ethnicity
Synopsys Inc's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Synopsys Inc.
78
out of 100
Caucasian
100
out of 100
Asian or Pacific Islander
100
out of 100
Other
Synopsys Inc Customer Loyalty Score by Age
Synopsys Inc's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
46-50 78% | 46-50 | 78% |
Synopsys Inc Customer Loyalty Score by Usage
Synopsys Inc's Customer Loyalty score was rated 100% by customers who have used Synopsys Inc's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Synopsys Inc Customer Loyalty Score by Industry
Synopsys Inc's Customer Loyalty score was rated 100% by Tech industry customers.
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Synopsys Inc Customer Loyalty vs. Competitors
Compared to its competitors, Synopsys Inc's Customer Loyalty score is rated right above Cadence Design Systems, and is preceded by Intel Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Imagination Technologies | 100% |
| Arm | 81% |
| Intel Corporation | 78% |
| Synopsys Inc | 78% |
| Cadence Design Systems | 74% |
| Atrenta | N/A |
| Parasoft | N/A |
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Synopsys Inc Product Quality
4/5
Synopsys Inc has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Synopsys Inc Product Information
Synopsys Inc’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Synopsys Inc's product the highest.
- Website
- http://www.synopsys.com
- Company Size
- 10,000+ Employees
Industry
Tech
Business Services
Enterprise
SaaS
Quick Insights into Synopsys Inc Product Quality
Synopsys Inc's Product Quality score was rated highest by Asian or Pacific Islander customers, and rated lowest by Caucasian customers.
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Ranked Synopsys Inc Product Quality the Highest
Ranked Synopsys Inc Product Quality the Lowest
Synopsys Inc Product Quality Score by Gender
Synopsys Inc's Product Quality score was rated 4.3 by Male customers on Comparably.
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Male
4.3/5
Female
N/A
Synopsys Inc Product Quality Score by Ethnicity
Synopsys Inc's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Synopsys Inc.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Asian or Pacific Islander 5 | Asian or Pacific Islander | 5 |
Other 4.6 | Other | 4.6 |
Synopsys Inc Product Quality Score by Age
Synopsys Inc's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.7 | 18-25 | 4.7 |
46-50 3.9 | 46-50 | 3.9 |
Synopsys Inc Product Quality Score by Usage
Synopsys Inc's Product Quality score was rated the highest by customers who have used Synopsys Inc's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Synopsys Inc Product Quality Score by Industry
Synopsys Inc's Product Quality score was rated 4.7 stars by Tech industry customers.
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Synopsys Inc Product Quality vs. Competitors
Compared to its competitors, Synopsys Inc's Product Quality score is rated right above Cadence Design Systems, and is preceded by Intel Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Imagination Technologies | 5/5 |
| Arm | 4/5 |
| Intel Corporation | 4/5 |
| Synopsys Inc | 4/5 |
| Cadence Design Systems | 3.9/5 |
| Atrenta | N/A |
| Parasoft | N/A |
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Synopsys Inc Pricing
Synopsys Inc ROI & Value For Money
3.6/5
Synopsys Inc has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Synopsys Inc Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Synopsys Inc ROI
Synopsys Inc's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.
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Ranked Synopsys Inc ROI the Highest
Ranked Synopsys Inc ROI the Lowest
Synopsys Inc ROI Score by Gender
Synopsys Inc's ROI score was rated 3.7 by Male customers on Comparably.
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Male
3.7/5
Female
N/A
Synopsys Inc ROI Score by Ethnicity
Synopsys Inc's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Synopsys Inc.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.9 | Caucasian | 2.9 |
Asian or Pacific Islander 5 | Asian or Pacific Islander | 5 |
Other 2.8 | Other | 2.8 |
Synopsys Inc ROI Score by Age
Synopsys Inc's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 18-25.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.4 | 18-25 | 3.4 |
46-50 3.9 | 46-50 | 3.9 |
Synopsys Inc ROI Score by Usage
Synopsys Inc's ROI score was rated the highest by customers who have used Synopsys Inc's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Synopsys Inc ROI Score by Industry
Synopsys Inc's ROI score was rated 4.2 stars by Tech industry customers.
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Synopsys Inc Pricing vs. Competitors
Compared to its competitors, Synopsys Inc's ROI score is rated right above Atrenta, and is preceded by Cadence Design Systems.
| COMPANY | Pricing Score | |
|---|---|---|
| Imagination Technologies | 5/5 |
| Intel Corporation | 3.9/5 |
| Arm | 3.8/5 |
| Cadence Design Systems | 3.8/5 |
| Synopsys Inc | 3.6/5 |
| Atrenta | N/A |
| Parasoft | N/A |
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Synopsys Inc Customer Satisfaction (CSAT)
Synopsys Inc Customer Satisfaction (CSAT) Score
75 / 100
Synopsys Inc has an overall Customer Satisfaction score of 75 rated by its users and customers.
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Very Satisfied
49%
Satisfied
26%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
2%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Synopsys Inc Customer Satisfaction
Synopsys Inc's Customer Satisfaction score was rated highest by customers who have used Synopsys Inc's products/services for 1 to 2 Years, and rated lowest by customers ages 46-50.
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Ranked Synopsys Inc Customer Satisfaction the Highest
Ranked Synopsys Inc Customer Satisfaction the Lowest
Synopsys Inc Customer Satisfaction Score by Gender
Synopsys Inc's Customer Satisfaction score was rated 78 by Male customers on Comparably.
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78 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 11% | |
Neither Satisfied nor Dissatisfied | 11% | |
Dissatisfied | 0% | |
Very Dissatisfied | 11% |
Synopsys Inc Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Synopsys Inc's Customer Satisfaction (CSAT) score was rated 75% according to Caucasian users and customers.
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75 / 100
Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
CSAT according to Asian or Pacific Islander
Synopsys Inc's Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.
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75 / 100
Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Synopsys Inc's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
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100 / 100
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Synopsys Inc Customer Satisfaction Score by Age
Synopsys Inc's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 46-50 | 50% |
Synopsys Inc Customer Satisfaction Score by Usage
Synopsys Inc's Customer Satisfaction score was rated 100 points by customers who have used Synopsys Inc's products/services for 1 to 2 Years.
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Synopsys Inc Customer Satisfaction Score by Industry
Synopsys Inc's Customer Satisfaction score was rated 80 points by Tech industry customers.
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"label": "Tech",
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}Synopsys Inc Customer Satisfaction vs. Competitors
Compared to its competitors, Synopsys Inc's Customer Satisfaction score is rated right above Atrenta, and is preceded by Cadence Design Systems.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Imagination Technologies | 100% |
| Arm | 100% |
| Intel Corporation | 81% |
| Cadence Design Systems | 80% |
| Synopsys Inc | 75% |
| Atrenta | 0% |
| Parasoft | 0% |
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Synopsys Inc Customer Service
3.8/5
Synopsys Inc has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Synopsys Inc's Customer Service
Address
675 Almanor Ave, Sunnyvale, CA 94085
Website
http://www.synopsys.com
Phone Number
(650) 584-5000
Synopsys Inc's Social Links
Quick Insights into Synopsys Inc Customer Service
Synopsys Inc's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by Caucasian customers.
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Ranked Synopsys Inc Customer Service the Highest
Ranked Synopsys Inc Customer Service the Lowest
Synopsys Inc Customer Service Score by Gender
Synopsys Inc's Customer Service score was rated 3.8 by Male customers on Comparably.
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Male
3.8/5
Female
N/A
Synopsys Inc Customer Service Score by Ethnicity
Synopsys Inc's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Synopsys Inc.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
Asian or Pacific Islander 4.7 | Asian or Pacific Islander | 4.7 |
Other 3.6 | Other | 3.6 |
Synopsys Inc Customer Service Score by Age
Synopsys Inc's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 18-25.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
46-50 3.6 | 46-50 | 3.6 |
Synopsys Inc Customer Service Score by Usage
Synopsys Inc's Customer Service score was rated the highest by customers who have used Synopsys Inc's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Synopsys Inc Customer Service Score by Industry
Synopsys Inc's Customer Service score was rated 4.5 stars by Tech industry customers.
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Synopsys Inc Customer Service vs. Competitors
Compared to its competitors, Synopsys Inc's Customer Service score is rated right above Atrenta, and is preceded by Intel Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Imagination Technologies | 5/5 |
| Arm | 4/5 |
| Cadence Design Systems | 3.9/5 |
| Intel Corporation | 3.9/5 |
| Synopsys Inc | 3.8/5 |
| Atrenta | N/A |
| Parasoft | N/A |
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Synopsys Inc as an Employer
4.7/5
Synopsys Inc has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Synopsys Inc scored a 17 for Net Promoter Score and a 46 for Employee Net Promoter Score. NPS gauges how likely a customer of Synopsys Inc would recommend the brand to a friend. ENPS measures how likely Synopsys Inc employees would recommend working at Synopsys Inc to a friend.
Net Promoter Score
17
NPS Score
| 50% | Promoters |
|---|---|
| 17% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
46
eNPS Score
| 60% | Promoters |
|---|---|
| 26% | Passive |
| 14% | Detractors |
