-25
NPS
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TaskEasy, Inc.
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About TaskEasy, Inc. Brand
TaskEasy is an on-demand services company that makes it easy to price, order and manage exterior maintenance online anywhere in the US. Among its major competitors, TaskEasy, Inc. is ranked in 3rd place for NPS while Scalefast is 1st, and Domino's Pizza is 2nd.Their current valuation is $150.00M
Brand at a Glance
53%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
TaskEasy, Inc. Ranking
- #3 / 4 of its competitors
TaskEasy, Inc. NPS
TaskEasy, Inc.'s Net Promoter Score (NPS) is a -25 with 25% Promoters, 25% Passives, and 50% Detractors. Net Promoter Score tracks whether TaskEasy, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
TaskEasy, Inc. Overall NPS
| 25% | Promoters |
|---|---|
| 25% | Passives |
| 50% | Detractors |
TaskEasy, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 -100 | Jul 2021 | -100 |
Dec 2022 0 | Dec 2022 | 0 |
Feb 2023 -33 | Feb 2023 | -33 |
Jun 2023 -25 | Jun 2023 | -25 |
How Other Brands Compare
TaskEasy, Inc. is ranked third for NPS among its competitors. Scalefast and Domino's Pizza come in first and second, with LawnGuru coming in at #4. Among those competitors, it is the third most valued company behind Domino's Pizza.
TaskEasy, Inc. |  Domino's Pizza |  Scalefast |  LawnGuru | |
| Global Ranking | #- | #115 | #- | #- |
| NPS | -25 | 17 | 57 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $150.00M | $14.27B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TaskEasy, Inc. NPS vs. Competitors
Compared to its competitors, TaskEasy, Inc.'s NPS is rated right below Domino's Pizza.
| COMPANY | NPS Score | |
|---|---|---|
| Scalefast | 57 |
| Domino's Pizza | 17 |
| TaskEasy, Inc. | -25 |
TaskEasy, Inc. Customer Loyalty
53%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
53% of TaskEasy, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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TaskEasy, Inc. Customer Loyalty vs. Competitors
Compared to its competitors, TaskEasy, Inc.'s Customer Loyalty score is rated right below Scalefast.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Domino's Pizza | 76% |
| Scalefast | 60% |
| TaskEasy, Inc. | 53% |
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TaskEasy, Inc. Product Quality
2.5/5
TaskEasy, Inc. has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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TaskEasy, Inc. Product Information
TaskEasy, Inc.’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://taskeasy.com/
- Company Size
- 51-200 Employees
Industry
Tech
Fashion and Beauty
Ecommerce and Marketplaces
SaaS
TaskEasy, Inc. Product Quality vs. Competitors
Compared to its competitors, TaskEasy, Inc.'s Product Quality score is rated right below Scalefast.
| COMPANY | Product Quality Score | |
|---|---|---|
| Domino's Pizza | 3.7/5 |
| Scalefast | 3.3/5 |
| TaskEasy, Inc. | 2.5/5 |
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TaskEasy, Inc. Pricing
TaskEasy, Inc. ROI & Value For Money
2.5/5
TaskEasy, Inc. has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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TaskEasy, Inc. Pricing vs. Competitors
Compared to its competitors, TaskEasy, Inc.'s ROI score is rated right below Domino's Pizza.
| COMPANY | Pricing Score | |
|---|---|---|
| Scalefast | 3.6/5 |
| Domino's Pizza | 3.6/5 |
| TaskEasy, Inc. | 2.5/5 |
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TaskEasy, Inc. Customer Satisfaction (CSAT)
TaskEasy, Inc. Customer Satisfaction (CSAT) Score
33 / 100
TaskEasy, Inc. has an overall Customer Satisfaction score of 33 rated by its users and customers.
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Very Satisfied
0%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
TaskEasy, Inc. Customer Satisfaction vs. Competitors
Compared to its competitors, TaskEasy, Inc.'s Customer Satisfaction score is rated right below Scalefast.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Domino's Pizza | 75% |
| Scalefast | 34% |
| TaskEasy, Inc. | 33% |
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TaskEasy, Inc. Customer Service
2.5/5
TaskEasy, Inc. has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About TaskEasy, Inc.'s Customer Service
Address
1521 East 3900 South, Salt Lake City, UT 84121
Website
http://taskeasy.com/
Phone Number
(800)518-4461
TaskEasy, Inc. Customer Service vs. Competitors
Compared to its competitors, TaskEasy, Inc.'s Customer Service score is rated right below Scalefast.
| COMPANY | Customer Service Score | |
|---|---|---|
| Domino's Pizza | 3.7/5 |
| Scalefast | 3.1/5 |
| TaskEasy, Inc. | 2.5/5 |
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TaskEasy, Inc. as an Employer
3.3/5
TaskEasy, Inc. has a 3.3/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
TaskEasy, Inc. scored a -25 for Net Promoter Score and a -1 for Employee Net Promoter Score. NPS gauges how likely a customer of TaskEasy, Inc. would recommend the brand to a friend. ENPS measures how likely TaskEasy, Inc. employees would recommend working at TaskEasy, Inc. to a friend.
Net Promoter Score
-25
NPS Score
| 25% | Promoters |
|---|---|
| 25% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-1
eNPS Score
| 43% | Promoters |
|---|---|
| 13% | Passive |
| 44% | Detractors |
