100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
TechWave
Marketing or Exec? Claim Your Free Account
About TechWave's Brand
TechWave is a global and local blog media that provides IT and social media relevant information and much more for its users. Among its major competitors, TechWave is ranked in 1st place for NPS while Wipro Limited is 2nd, and Infosys is 3rd.
Brand at a Glance
5/5
Product Quality
TechWave Ranking
- #1 / 3 of its competitors
TechWave NPS
TechWave's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether TechWave's customers would recommend using the product based on a scale of -100 to 100.
TechWave Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
TechWave NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 100 | Sep 2023 | 100 |
How Other Brands Compare
TechWave is ranked first for NPS among its competitors. Wipro Limited and Infosys come in second and third.
TechWave |  Infosys |  Wipro Limited | |
| Global Ranking | #- | #502 | #726 |
| NPS | 100 | 15 | 28 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $80.98B | $16.33B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TechWave NPS vs. Competitors
Compared to its competitors, TechWave's NPS is rated right above Wipro Limited.
| COMPANY | NPS Score | |
|---|---|---|
| TechWave | 100 |
| Wipro Limited | 28 |
| Infosys | 15 |
TechWave Product Quality
5/5
TechWave has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock TechWave's overall Product Quality score rated by its users and customers.
TechWave Product Information
TechWave’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://techwave.jp
- Company Size
- 1-10 Employees
Industry
Tech
Content
Media
Sports & Entertainment
TechWave Product Quality vs. Competitors
Compared to its competitors, TechWave's Product Quality score is rated right above Wipro Limited.
| COMPANY | Product Quality Score | |
|---|---|---|
| TechWave | 5/5 |
| Wipro Limited | 3.9/5 |
| Infosys | 3.7/5 |
Unlock TechWave Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full TechWave Product Quality vs. Competitors data and gain insights into your customers today.
TechWave Customer Satisfaction (CSAT)
TechWave Customer Satisfaction (CSAT) Score
100 / 100
TechWave has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
TechWave Customer Satisfaction vs. Competitors
Compared to its competitors, TechWave's Customer Satisfaction score is rated right above Wipro Limited.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| TechWave | 100% |
| Wipro Limited | 83% |
| Infosys | 77% |
Unlock TechWave Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full TechWave Customer Satisfaction vs. Competitors data and gain insights into your customers today.
