100
NPS
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The Deerborne Group, Inc.
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About The Deerborne Group, Inc. Brand
The Deerborne Group is a boutique management consulting firm that partners with clients globally to develop insight-driven business solutions designed to accelerate value. Our primary focus is working with in-vitro diagnostic and CLIA laboratories, venture capital, and private equity firms to help identify opportunities, minimize risks, and navigate some of their most difficult management challenges. Among its major competitors, The Deerborne Group, Inc. is ranked in 1st place for NPS while BCG & Co. is 2nd, and L.E.K. Consulting is 3rd.
Brand at a Glance
87%
Customer Loyalty
4.3/5
Product Quality
4.3/5
Pricing
4.3/5
Customer Service
The Deerborne Group, Inc. Ranking
- #1 / 4 of its competitors
The Deerborne Group, Inc. NPS
The Deerborne Group, Inc.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether The Deerborne Group, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
The Deerborne Group, Inc. Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
The Deerborne Group, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 100 | Feb 2021 | 100 |
Aug 2024 100 | Aug 2024 | 100 |
Nov 2024 100 | Nov 2024 | 100 |
Oct 2025 100 | Oct 2025 | 100 |
How Other Brands Compare
The Deerborne Group, Inc. is ranked first for NPS among its competitors. BCG & Co. and McKinsey & Company come in second and third, with Bain & Company coming in at #4.
The Deerborne Group, Inc. |  McKinsey & Company |  Bain & Company |  BCG & Co. | |
| Global Ranking | #- | #400 | #- | #- |
| NPS | 100 | 20 | 15 | 49 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $244.24M | $1.00B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Deerborne Group, Inc. NPS vs. Competitors
Compared to its competitors, The Deerborne Group, Inc.'s NPS is rated right above BCG & Co..
| COMPANY | NPS Score | |
|---|---|---|
| The Deerborne Group, Inc. | 100 |
| BCG & Co. | 49 |
 | L.E.K. Consulting | 26 |
| McKinsey & Company | 20 |
| Bain & Company | 15 |
The Deerborne Group, Inc. Customer Loyalty
87%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
87% of The Deerborne Group, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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The Deerborne Group, Inc. Customer Loyalty vs. Competitors
Compared to its competitors, The Deerborne Group, Inc.'s Customer Loyalty score is rated right above L.E.K. Consulting.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| The Deerborne Group, Inc. | 87% |
| L.E.K. Consulting | 81% |
| Bain & Company | 76% |
| McKinsey & Company | 74% |
| BCG & Co. | 65% |
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The Deerborne Group, Inc. Product Quality
4.3/5
The Deerborne Group, Inc. has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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The Deerborne Group, Inc. Product Information
The Deerborne Group, Inc.’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Industry
Consulting
The Deerborne Group, Inc. Product Quality vs. Competitors
Compared to its competitors, The Deerborne Group, Inc.'s Product Quality score is rated right above Bain & Company.
| COMPANY | Product Quality Score | |
|---|---|---|
| The Deerborne Group, Inc. | 4.3/5 |
| Bain & Company | 4.3/5 |
| BCG & Co. | 4.2/5 |
| McKinsey & Company | 4/5 |
| L.E.K. Consulting | 3.9/5 |
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The Deerborne Group, Inc. Pricing
The Deerborne Group, Inc. ROI & Value For Money
4.3/5
The Deerborne Group, Inc. has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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The Deerborne Group, Inc. Pricing vs. Competitors
Compared to its competitors, The Deerborne Group, Inc.'s ROI score is rated right above Bain & Company.
| COMPANY | Pricing Score | |
|---|---|---|
| The Deerborne Group, Inc. | 4.3/5 |
| Bain & Company | 3.9/5 |
| McKinsey & Company | 3.8/5 |
| L.E.K. Consulting | 3.7/5 |
| BCG & Co. | 3.7/5 |
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The Deerborne Group, Inc. Customer Satisfaction (CSAT)
The Deerborne Group, Inc. Customer Satisfaction (CSAT) Score
75 / 100
The Deerborne Group, Inc. has an overall Customer Satisfaction score of 75 rated by its users and customers.
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Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
The Deerborne Group, Inc. Customer Satisfaction vs. Competitors
Compared to its competitors, The Deerborne Group, Inc.'s Customer Satisfaction score is rated right above L.E.K. Consulting, and is preceded by McKinsey & Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| BCG & Co. | 86% |
| Bain & Company | 82% |
| McKinsey & Company | 78% |
| The Deerborne Group, Inc. | 75% |
| L.E.K. Consulting | 73% |
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The Deerborne Group, Inc. Customer Service
4.3/5
The Deerborne Group, Inc. has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.
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About The Deerborne Group, Inc.'s Customer Service
Address
16204 VIA MONTEREY, Rancho Santa Fe, CA 92091
Website
https://thedeerbornegroup.com/
Phone Number
9493038198
The Deerborne Group, Inc.'s Social Links
The Deerborne Group, Inc. Customer Service vs. Competitors
Compared to its competitors, The Deerborne Group, Inc.'s Customer Service score is rated right above Bain & Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| The Deerborne Group, Inc. | 4.3/5 |
| Bain & Company | 4.1/5 |
| L.E.K. Consulting | 4/5 |
| McKinsey & Company | 3.9/5 |
| BCG & Co. | 3.8/5 |
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The Deerborne Group, Inc. as an Employer
4.7/5
The Deerborne Group, Inc. has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of The Deerborne Group, Inc.
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
The Deerborne Group, Inc. scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of The Deerborne Group, Inc. would recommend the brand to a friend. ENPS measures how likely The Deerborne Group, Inc. employees would recommend working at The Deerborne Group, Inc. to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
