0
NPS
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The Flex Company
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About The Flex Company's Brand
The leader in innovation for women's health products. Among its major competitors, The Flex Company is ranked in 3rd place for NPS while Kimberly-Clark is 1st, and Procter & Gamble is 2nd.
The Flex Company Ranking
- #3 / 3 of its competitors
The Flex Company NPS
The Flex Company's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether The Flex Company's customers would recommend using the product based on a scale of -100 to 100.
The Flex Company Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
The Flex Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 0 | Feb 2023 | 0 |
How Other Brands Compare
The Flex Company is ranked third for NPS among its competitors. Kimberly-Clark and Procter & Gamble come in first and second.
The Flex Company |  Procter & Gamble |  Kimberly-Clark | |
| Global Ranking | #- | #92 | #305 |
| NPS | 0 | 28 | 43 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $330.66B | $44.20B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Flex Company NPS vs. Competitors
Compared to its competitors, The Flex Company's NPS is rated right below Procter & Gamble.
| COMPANY | NPS Score | |
|---|---|---|
| Kimberly-Clark | 43 |
| Procter & Gamble | 28 |
| The Flex Company | 0 |
The Flex Company as an Employer
4.4/5
The Flex Company has a 4.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
The Flex Company scored a 0 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of The Flex Company would recommend the brand to a friend. ENPS measures how likely The Flex Company employees would recommend working at The Flex Company to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
