-100
NPS
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The Select Group
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About The Select Group's Brand
Among its major competitors, The Select Group is ranked in 3rd place for NPS while Insight Global is 1st, and LaSalle Network is 2nd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
2/5
Pricing
5/5
Customer Service
The Select Group Ranking
- #3 / 4 of its competitors
The Select Group NPS
The Select Group's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether The Select Group's customers would recommend using the product based on a scale of -100 to 100.
The Select Group Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
The Select Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 -100 | Jun 2022 | -100 |
How Other Brands Compare
The Select Group is ranked third for NPS among its competitors. Insight Global and LaSalle Network come in first and second, with Junglejobs coming in at #4.
The Select Group |  Insight Global |  LaSalle Network |  Junglejobs | |
| Global Ranking | #- | #582 | #- | #- |
| NPS | -100 | 37 | 0 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $3.37B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Select Group NPS vs. Competitors
Compared to its competitors, The Select Group's NPS is rated right below LaSalle Network.
| COMPANY | NPS Score | |
|---|---|---|
| Insight Global | 37 |
| LaSalle Network | 0 |
| The Select Group | -100 |
The Select Group Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of The Select Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
The Select Group Customer Loyalty vs. Competitors
Compared to its competitors, The Select Group's Customer Loyalty score is rated right above Insight Global.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| The Select Group | 100% |
| Insight Global | 79% |
| LaSalle Network | 68% |
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The Select Group Product Quality
5/5
The Select Group has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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The Select Group Product Information
The Select Group’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.selectgroup.com
The Select Group Product Quality vs. Competitors
Compared to its competitors, The Select Group's Product Quality score is rated right above Insight Global.
| COMPANY | Product Quality Score | |
|---|---|---|
| The Select Group | 5/5 |
| Insight Global | 4.2/5 |
| LaSalle Network | 3/5 |
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The Select Group Pricing
The Select Group ROI & Value For Money
2/5
The Select Group has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
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The Select Group Pricing vs. Competitors
Compared to its competitors, The Select Group's ROI score is rated right below LaSalle Network.
| COMPANY | Pricing Score | |
|---|---|---|
| Insight Global | 4.2/5 |
| LaSalle Network | 3.3/5 |
| The Select Group | 2/5 |
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The Select Group Customer Satisfaction (CSAT)
The Select Group Customer Satisfaction (CSAT) Score
100 / 100
The Select Group has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
The Select Group Customer Satisfaction vs. Competitors
Compared to its competitors, The Select Group's Customer Satisfaction score is rated right above Insight Global.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| The Select Group | 100% |
| Insight Global | 83% |
| LaSalle Network | 40% |
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The Select Group Customer Service
5/5
The Select Group has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock The Select Group's overall Customer Service score rated by its users and customers.
About The Select Group's Customer Service
Website
http://www.selectgroup.com
The Select Group Customer Service vs. Competitors
Compared to its competitors, The Select Group's Customer Service score is rated right above Insight Global.
| COMPANY | Customer Service Score | |
|---|---|---|
| The Select Group | 5/5 |
| Insight Global | 4.2/5 |
| LaSalle Network | 3.2/5 |
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The Select Group as an Employer
4.1/5
The Select Group has a 4.1/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
The Select Group scored a -100 for Net Promoter Score and a 42 for Employee Net Promoter Score. NPS gauges how likely a customer of The Select Group would recommend the brand to a friend. ENPS measures how likely The Select Group employees would recommend working at The Select Group to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
42
eNPS Score
| 71% | Promoters |
|---|---|
| 0% | Passive |
| 29% | Detractors |
