-100
NPS
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Tidal
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About Tidal's Brand
Tidal builds technology to power influencer networks and ""content communities"" powered by prosumer creative individuals online. Among its major competitors, Tidal is ranked in 4th place for NPS while CJ E&M is 1st, and Spotify is 2nd.
Tidal Ranking
- #4 / 4 of its competitors
Tidal NPS
Tidal's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Tidal's customers would recommend using the product based on a scale of -100 to 100.
Tidal Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Tidal NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 -100 | Feb 2023 | -100 |
How Other Brands Compare
Tidal is ranked #4 for NPS among its competitors. CJ E&M and Spotify come in first and second, with SoundCloud coming in at third.
Tidal |  Spotify |  SoundCloud |  CJ E&M | |
| Global Ranking | #- | #10 | #706 | #- |
| NPS | -100 | 49 | 30 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $49.43B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
